Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Eleftherios
from CT
Expertise:Intermediate
Verified Purchase:Yes
Best earbuds that Samsung has released IMO. My only annoyance and the reason I cannot give it a 5-Star review is because when I wear them on my morning walks and apparently any amount of moisture will not let you put them in the case to store or charge them with out the phone notification and flashing red light for almost a full day. And yes I do wipe them down before I place them in the case.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on August 18, 2025
Posted by: Dreadful
[This review was collected as part of a promotion.] Sound quality is amazing bass amazing everything is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around great headphones
on August 18, 2025
Posted by: Vandy4244
[This review was collected as part of a promotion.] From the noise canceling features to the amazing quality of music they play, these head phones are hands down the best ones on the market.
Value
5
Written by a customer while visiting Samsung US
Posted by: Hagen
from Waterbury, CT
Expertise:Expert
Verified Purchase:Yes
Great earbuds as usual. The stick design allows for easier touch controls than the original Buds.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elite Listening Experience!
on August 17, 2025
Posted by: CallmeJme
[This review was collected as part of a promotion.] Where do I start. The Buds 3 pro are instrumental in my daily life. All the Galaxy AI features really help out with all that I do! When im running the adaptive noise minimizes wind noise and amplifies music, when im working im able to both listen to my podcasts and videos while being in ambient/transparency mode to listen to those around me and when im studying or researching they help me focus. These feature rich buds are amazing, especially if your in the Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could they be better?
on August 17, 2025
Posted by: Crssj37
[This review was collected as part of a promotion.] The only problem is that the connection fails sometimes or they make a strange noise.
Value
3
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro. We understand you have some concerns regarding the connection and have heard some unusual noises. Samsung Galaxy Buds connection challenges can often be resolved with a few troubleshooting steps. First, try restarting the earbuds by placing them in the charging case and closing the lid. Then, open the Galaxy Wearable app and check for firmware updates, as outdated software can affect connectivity. If difficulties continue, you can try resetting the earbuds, either through the app or by manually resetting them. Finally, ensure there are no obstructions or interference from other devices near your earbuds. As far as the noises that you alluded to, it may be due to an interference with the sub-microphone. Check out the link attached for more information regarding this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great sounds
on August 17, 2025
Posted by: Jkidd5
[This review was collected as part of a promotion.] Awesome bass and great high pitches for those high tune songs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing ear buds
on August 17, 2025
Posted by: Stoney
[This review was collected as part of a promotion.] I was skeptical of the new form factor because I was a huge fan of the Galaxy buds 2 Pros. The buds 3 Pro did not disappoint! By far the best sounding Galaxy buds I've ever had. Sound quality is amazing and the features and adjustability are just what I need in a pair of Bluetooth earbuds. The AI translation features worked fantastic when traveling out of the country and the voice controls work seamlessly at the gym. Also the lighted LED strips on the sides draw plenty of attention when I want to flex! Battery life is impressive as well. I usually wear one at a time so I can have one in all day long by switching the left and the right ones out. That way answering calls and streaming podcasts or YouTube videos is a breeze. And when I want to listen to high quality music, I pop both buds in for a totally immersive experience with heavy clear base and crystal clear mids and treble. I highly recommend these buds for anybody doing anything!
Value
5
Written by a customer while visiting Samsung US