Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Michigan
Expertise:Expert
Verified Purchase:Yes
Battery dose not last a full 8 hour shift. I wear them at work and batter dose not last. Only use for phone calls no music.
I would recommend this to a friend!
Features
2
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for reaching out to us, Starlet. We appreciate you sharing your thoughts on the Galaxy Buds3 Pro. We love to see that you use them at work, but we want you to be able to enjoy every aspect of your buds. The Galaxy Buds3 Pro can last up to 26 hours on a single charge, and you can get up to 30 hours when using a fully charged case. To save battery life and make sure your earbuds last when you need them at work, keep them in the charging case with the lid closed when you're not using them. Also, you can change the notification settings in the Galaxy Wearable app if you have an Android phone, or in the Galaxy Buds app if you use iOS. Also, be sure to check the Wearable app for any updates for your buds and the connected device. These easy steps will help you get the most out of your earbuds’ battery. If you continue to experience this, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is great and features are easy to use
on August 18, 2025
Posted by: JRayW90
[This review was collected as part of a promotion.] The ease of use and even connecting the buds to a new device are simple. Anything from listening to music, Galaxy AI, to answering phone calls are all at your fingertips. Sound quality, and ANC, are amazing. Not to mention the cool led light bars on the buds. Definitely do not regret these buds at all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Headphones
on August 18, 2025
Posted by: Dlaw
Expertise:Intermediate
They fall out of your ear consistently if you're ear produces a lot of wetness when listening to music, If you loose an ear bud Samsung does not sell individual ear pieces to replace the one you lost so that's a complete waste of money. They also automatically skip or pause in their own, only thing good about them is the noise canceling and the loudness.
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for sharing your thoughts about the Galaxy Buds3 Pro, Dlaw. We always look forward to hearing from our customers. It's awesome to see that the noise cancellation and loudness have impressed you. We see that you had some concerns as well, and we're here to help! Please check out the link attached for step by step instructions on how to get a proper fit with your buds. If you ever worry about losing your buds, and if your Galaxy Buds have gone missing, you can easily locate them using SmartThings Find or Samsung Find. Both services allow you to pinpoint your buds' location on a map, enable a ringing sound, and receive notifications when they’ve been found. Regarding the random skips and pauses, we urge you to make sure that the sensors on the buds are clean and dry. Also, ensure that your buds are up to date with the latest software version. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1
Pro 3s
on August 18, 2025
Posted by: Samsung is awful
Expertise:Intermediate
Product is terrible have had for 8 months never dropped,work out doors left head phone doesn't charge at all right one barely charges no matter how clean ,the charging contacts at the bottom wear the coating off then are worthless
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! Your experience matters to us, and we would like to address your concerns regarding the right bud not charging correctly. We see that you've already made sure to clean and dry the charging contacts, which is a great first step. In addition, please ensure that you are using an approved charger. When charging, use the included USB cable and a Samsung-approved wall adapter (sold separately). It's also important to inspect the case, earbuds, and charger for any damage. If the earbuds are still not charging, check both the case and the earbuds for any damage, as damaged earbuds will not charge. However, if one earbud is damaged, the other earbud will continue to charge. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you continue to experience this, please be sure to reach out to us at Samsung Support so that we can take a further look into what could be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Brian
Verified Purchase:Yes
My least favorite Samsung buds. They fit great, and they sound great. THey look closely to that of the Airpods - which I dont like. Additionally, the controls on the pods themselves are finicky and do not operate well.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, August 19, 2025
We appreciate you letting us know how your experience is going with the Galaxy Buds3 Pro, Brian. Your feedback is greatly appreciated. It's great to see that they fit great for you and that the sound has been great as well. We also value your comments regarding the controls. If your Galaxy Buds3 or Buds3 Pro are not responding or working properly when you pinch or swipe them, please check the pinch/swipe area of the earbuds to ensure you are using it correctly. The shape of your ears and how you wear the earbuds can affect your ability to recognize that area. Remember to be gentle when pinching or swiping, as using too much force can cause discomfort or injury. Additionally, avoid using sharp objects on the earbuds to prevent damage. When you pinch the area, listen for a click. If you do not hear any sound, the wear recognition may not be functioning properly, so try adjusting how you wear the earbuds. Be sure to check out the link attached for additional troubleshooting options if needed. If you have any further concerns or questions, feel free to reach out to us at Samsung Support! -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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https://www.samsung.com/uk/support/mobile-devices/how-to-use-pinch-control-earbuds-control-and-troubleshoot-your-galaxy-buds3-and-buds3-pro/
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Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy buds 3 pro are the best so far
on August 18, 2025
Posted by: Nickyp
[This review was collected as part of a promotion.] I use to have the galaxy buds 1 pro and I really enjoyed them but the battery life wasn't lasting as long and then the Galaxy buds 3 pro came out with a new design and I thought I wasn't going to like it but I read a lot of reviews saying that they're the best out there so I gave it a shot and I don't regret it if it's perfect to leave the song quality is great The features are awesome The nice canceling is pretty good I don't regret my purchase.
Value
5
Written by a customer while visiting Samsung US
Posted by: Reid
from South Dakota
Expertise:Expert
Verified Purchase:Yes
Love how you can use one and charge the other one plus there isn't a lady telling me battery low every minute when it's lower than 15% just a subtle beep.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pro is the way to go.
on August 18, 2025
Posted by: drdz73
[This review was collected as part of a promotion.] Easiest paring device on the planet , Works seamlessly across galaxy devices from your phone to the tablet, nothing compares.
Value
5
Written by a customer while visiting Samsung US