Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
This has been an amazing experience, I love this.
on August 19, 2025
Posted by: Excited4all
[This review was collected as part of a promotion.] This device is amazing for contacting and filing information. This has been so amazing for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good earbuds
on August 19, 2025
Posted by: Radiant32
[This review was collected as part of a promotion.] Good audio quality, fits nice, I like the Galaxy AI features like the language translating thing. Light on the side is cool but wish it was brighter and served a bigger purpose. Little pricey but overall pretty solid.
Value
4
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your review with us! We’re really happy to see that you’re enjoying the audio quality and the Galaxy AI features like live translation. The Buds3 Pro is designed to make your experience smoother and provide features that change the way you interact. We appreciate your feedback about the blade light. We understand your need for it to be brighter and more useful, and we’ll definitely take your thoughts into account for future improvements. It's great to know you see their overall value. Your input means a lot to us and helps us keep enhancing our products. If you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. Thanks for being a valued member of the Galaxy community! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Fahad
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
looks great, wonderful app and battery life. Its not the best fit in the ear despite different silicone tips and therefore not the top of line active noise cancellation. Also i deducted two stars as it refuses to connect via bluetooth to my samsung TV, like all my previous non-samsung devices did.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Fahad! We love to see that you think the buds look great and that you’re enjoying the app and battery life. We appreciate your feedback regarding the fit. We recommend trying the fit test available in the Wearable app, as it can help you find the best fit for optimal comfort and sound experience. Regarding the Bluetooth connection, Galaxy Buds are designed to be versatile wireless earbuds capable of connecting to a variety of devices, including your phone, tablet, PC, TV, or even a smartwatch. We understand that it has been challenging for you to connect to your Samsung TV, and we’d love to assist you with that. Please check out the link attached for specific steps to help connect your Buds to your TV. If you have any further concerns or questions, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001319/
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Written by a customer while visiting Samsung US
Customer Rating
5
Really good and satisfying earphones
on August 19, 2025
Posted by: Kevin
from Georgia, GA
Expertise:Expert
I've been using AirPods Pro 2 for a while, and when the Galaxy Buds 3 Pro came out with a stem design, I immediately bought them. I've used both the Buds Pro and Buds 2 Pro, and the buds always felt like they would fall out of my ears, and when I tried to push them back in, they would malfunction. This stem design eliminates that problem, which is really nice. And I'm really satisfied with the upgraded ANC feature.
The sound quality was already good, but it seems to have improved. The rich bass and clear treble were both great.
The fit is also very good. I use a Bluetooth microphone during lectures, and it's great that I can wear them for long periods without any earache. The microphone performance is also excellent, and I'm satisfied with the recorded sound quality.
The sound quality was already good, but it seems to have improved. The rich bass and clear treble were both great.
The fit is also very good. I use a Bluetooth microphone during lectures, and it's great that I can wear them for long periods without any earache. The microphone performance is also excellent, and I'm satisfied with the recorded sound quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
Kind of shocked by how much I like these. I have bose earbuds, pixel buds pro, and these and these have become my favorite. I love the look and feel and I think the LEDs are cool.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marina
Verified Purchase:Yes
It's fallen off from my ears. I don't like it.
theirs no other options.
theirs no other options.
Design
1
Response from Samsung USBy R&R Team, August 19, 2025
It's great to hear from you, Marina. We really appreciate your honest feedback about the Galaxy Buds3 Pro and understand that you may be finding it challenging to get the right fit. As you might know, the Galaxy Buds3 Pro come with different sizes of ear tips, so the first step is to make sure you have the right size for your ears. It's important that they fit well, with no gaps between your ear and the ear tip, to help prevent sound from leaking out and to ensure you get the best sound quality. If you need help changing the tips, please check our guide for the Buds3 Pro. Once you have the right tips on your earbuds, look at the bottom for marks; you'll see an "L" for the left ear and an "R" for the right ear. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Tilt the earbud slightly so that the microphone on the bottom is pointing toward your mouth, not straight down. You can also adjust the earbuds by turning them forward and backward until they feel comfortable. Additionally, you can use the earbud fit test in the Galaxy Wearable app to make sure you have the right fit. We hope these tips help you achieve a better fit. For any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent earbuds
on August 19, 2025
Posted by: Foldlikelaundry
[This review was collected as part of a promotion.] I have enjoyed using my Galaxy buds 3 Pro since I got them. They have excellent sound quality as well as hands-free features. Looking forward to the use of Galaxy AI with these earbuds!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3pro
on August 19, 2025
Posted by: xman
I've had the Buds 3pro for about 8 months and the sound quality has defiantly decreased. Connection has also started to decrease.
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US