Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great for everyday wear
on August 19, 2025
Posted by: KorbenDallas
[This review was collected as part of a promotion.] I use Galaxy AI daily. Great buds to wear daily. I recently had seats for a concert that were very close to the stage and the music was unbearably loud so I used my buds and put on the noise cancelling feature and was able to comfortably enjoy the show!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds ever?
on August 19, 2025
Posted by: J49yeah
[This review was collected as part of a promotion.] The Galaxy buds 3 pro are my favorite buds, I was traveling this summer and I was able to use the new real time transition and it was amazing, it was so helpful and impactful in connecting to other cultures through the Samsung Galaxy Buds 3 Pro.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great surround sound
on August 19, 2025
Posted by: Thamii
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 are excelent, I use them at work and with the surrounding sound it feels amazing, I don't have to get qorried about external sounds interrupting my mood and I appreciate it a lot.
Also the interpreter feature it helps a LOT, I'd never imagined the ear buds could use AI and use this as a teacher it's so helpful I'm really impressed with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product and good sound quality
on August 19, 2025
Posted by: Alex24
[This review was collected as part of a promotion.] I always like samsung buds ever since they came out with the first series. Great sound quality now since they came out with galaxy Ai on the new Buds3 Pro, the features and experience are awesome. Only reason why I gave it 4 stars is that one side of buds won't always stay In my ear and falls down when exercising or just walking. I did purchase a 3rd party product that helps in stay in my ears when exercising but that the only flaw I was able to find with these buds
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on August 19, 2025
Posted by: JAY1009
[This review was collected as part of a promotion.] I wasn't sure about the new style, but I have come around. They sound great and stay in place well. I did put foam tips for better isolation and fit. The noise canceling works well. I can't hear the mower at all. I haven't used the AI feature much, but I will.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI has been a very good quality of life feature. Love the style of case and buds. Love the sound and microphone quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Wireless Charging Broken
on August 19, 2025
Posted by: Mark
from Hershey, PA
Expertise:Expert
The Buds are okay, providing the expected sound quality. However, wireless charging, using Samsung's own wireless charger, is completely broken. The odd shaped case will not make firm enough contact to charge. This is an unnecessary step back and a huge disappointment.
Features
2
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
It's great to hear from you, Mark. Thank you for sharing your thoughts about the Galaxy Buds3 Pro. We’re glad to see that you enjoy the sound quality! However, we understand how disappointing it can be if you’re having challenges with wireless charging. To get the best performance, please make sure you are using a compatible Samsung wireless charger and that the charger is not damaged. If everything looks okay and you’re still having concerns, we would be glad to take a closer look. Also, we have a 12-month limited warranty for any defects in materials or workmanship. You might think about adding Samsung Care+ for extra coverage and support. If you continue to have trouble, please contact us at Samsung Support, and we will be happy to help. Your satisfaction means everything to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best sound
on August 19, 2025
Posted by: Romero
[This review was collected as part of a promotion.] My galaxy buds 3 pro has the best sound and noise cancelation i ever seen before, thank you Samsung.
Value
5
Written by a customer while visiting Samsung US