Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
The sound quality is extra genuine and they are al
on August 19, 2025
Posted by: Caseya213
[This review was collected as part of a promotion.] When it comes to the AI I'm just learning how to use it and it's so far has been pretty useful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfectos
on August 19, 2025
Posted by: Prosss
[This review was collected as part of a promotion.] Me encantan mis buds pro, son ligeros y fáciles de usar, la IA de galaxy ayuda mucho.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome mic sound.
on August 19, 2025
Posted by: Cajun83
[This review was collected as part of a promotion.] When I asked Galaxy AI about the best ear buds Galaxy buds pro 3 came up. I read reviews and loved what I was reading. Purchased them and I am blown away by the quality. My calls sound clear. Music sounds great and has active noise canceling. Best by far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these ear buds
on August 19, 2025
Posted by: Nessatech
[This review was collected as part of a promotion.] Love these ear buds, they have great sounds. I can set my ear buds on different audio settings even use them as hearing aids. GEMINI works great as well. The battery life is great and they fit comfortable in my ears.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice but not the best sound cancellation
on August 19, 2025
Posted by: Msyou2oo
[This review was collected as part of a promotion.] I like the buds. Be aware that the sound proofing and ambiance will drain the battery real quick. I started thinking there was something wrong with it before I realized. But the noise cancellation isnt the greatest. I can still hear the tv and other things while wearing them. More like the noise cancellation that ear plugs so.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Product has good features/ build quality subpar.
on August 19, 2025
Posted by: KINGTNICE
[This review was collected as part of a promotion.] Galaxy AI has been a useful tool while using the Galaxy BudsPro3 from a functionality perspective. The buds do connect to most devices seamlessly. My issues have come from the lack of sound volume that the buds can produce as well as the buds falling out when doing excersize and motion based movements even after trying all of the different buds fits and placement of the buds.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 21, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We’re glad to see that you find Galaxy AI helpful and that the connectivity is seamless with your devices. We understand your concerns regarding sound volume and comfort during exercise. The Galaxy Buds3 Pro are designed to deliver an exceptional audio experience, and we’d love for you to enjoy that to the fullest, especially while you're working out. If you haven't already, exploring the equalizer settings in the Galaxy Wearable app might help enhance the volume to better suit your preferences. We appreciate your efforts in trying different ear tips and placements to achieve a secure fit during your activities. To assist you further, we’ve included links below for optimizing sound and fit. We want to ensure you have the best experience with your Galaxy Buds3 Pro! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#no-or-low-volume-when-playing-music-or-one-bud-disconnects (sound optimization)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ear buds in have had to date.
on August 19, 2025
Posted by: Mikevi
[This review was collected as part of a promotion.] The buds con eat with out any issues. They work perfect with the AI and make things sound clear. Highly recommend them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung at it's best
on August 19, 2025
Posted by: Gravityunit
[This review was collected as part of a promotion.] This device is fantastic. The ease of use is impeccable, the sound is amazing. AI features make this a breeze and the comfort is second to none.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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