Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Poorly made
on August 19, 2025
Posted by: JustApsen
[This review was collected as part of a promotion.] These buds are amazing for music but they are horrible when it comes to phone calls
Value
3
Response from Samsung USBy R&R Team, August 21, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We’re thrilled to see that you love using them for music. Regarding your concern about phone call quality, we want to highlight that the Buds3 Pro feature advanced machine learning technology, which effectively minimizes background noise, ensuring your voice is clearly heard even in busy environments. Plus, the Bluetooth Super Wideband enhances call quality by doubling the audio bandwidth, providing a more natural sound for your conversations. Since we don’t have specific details about your experience, we’d love to help you troubleshoot any concerns you may be encountering. Please check out the link below for tips and guidance on optimizing your Buds for calls. Thank you again for your input! If this persists, please be sure to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Very comfortable
on August 19, 2025
Posted by: Vorian
[This review was collected as part of a promotion.] The galaxy ai feature is a nice addition to the buds. Being able to make the sound custom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and sound canceling
on August 19, 2025
Posted by: Slimey
[This review was collected as part of a promotion.] These things are amazing, "galaxy AI" does wonders and the sound cancelling or sound boosting these things do are very cool. I can wear them for hours without my ears being sore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best earbuds so far
on August 19, 2025
Posted by: Micky007
[This review was collected as part of a promotion.] "Galaxy AI" I have the buds 3 pro and I don't like the battery life on active noise setting which last about 3 hours at most and I will have to put back on charger. Also, if the buds are not placed correctly in the case, 1 earbud will be charge and the other not. I have to wait for the red light to show and have to place one at a time. Other than this, this buds are amazing. I like the features and the ease to control them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound quality and features.
on August 19, 2025
Posted by: Vaperstylz
[This review was collected as part of a promotion.] I am loving my Galaxy Buds Pro 3 ear buds. The sound quality is full and rich sounding. And thanks to Galaxy AI they are feature rich as well. From real-time language translation. To voice control of playback and volume. These are a joy to use. As a Healthcare Worker I use them to make my job easier and more productive as well. They work seamlessly with my Galaxy S24 Ultra and Galaxy Watch Ultra too. I definitely recommend them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on August 19, 2025
Posted by: Esipiom2
[This review was collected as part of a promotion.] I been using galaxy buds for years and I love the quality sound, is amazing just I think the buds 3 pro are a little bigger that usually which make it feel like a airpod other than that I think they are amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on August 19, 2025
Posted by: Darch8732
[This review was collected as part of a promotion.] I love the Galaxy AI the fact that I can use Google Gemini on the headphones and AI features is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good design and sound
on August 19, 2025
Posted by: Sammy25
[This review was collected as part of a promotion.] The sound has been improved from previews model specially low tone. Also there are a lot of option to customize sound.
Value
5
Written by a customer while visiting Samsung US