Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,799 Reviews)
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,529)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
They fall out of my ears
on August 24, 2026
Posted by: Minimalist4Life
[This review was collected as part of a promotion.] I chose these earbuds because I have a Samsung phone and I wanted an easy connection. Sound is great, easy to use, but, the fall out of my ears and it did not matter which size cushion I used.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is overall great
on August 24, 2026
Posted by: wokeupat9
[This review was collected as part of a promotion.] I'm glad I chose to buy the samsung ear buds 3 pro as it was a well worth purchase. The quality is pretty good overall, I'd say the only problem is that the noise canceling is as good but still it gets the job done. Really great product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the hands free
on August 24, 2026
Posted by: CajunWoman83
[This review was collected as part of a promotion.] I chose these because of the hands free abilities. What I do for a living can get quite messy and having hands free option to answer/decline calls, read messages, etc..., it's exactly what I needed. They sound great the only flaw is they occasionally fall out of my weird shaped ears. If these were shaped like the previous buds with the hands free options, they would get 10 stars. I don't really like the stick type. Otherwise, they're amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on August 24, 2026
Posted by: Seantakesphotos
[This review was collected as part of a promotion.] I'm really glad that I chose to get these while they were on sale. I usually use and have Google buds pro and I love them they work well with my pixel phone but he's actually work better with my phone people can actually hear me when I'm out biking and they look cooler.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I'm drawn in these earphones
on August 24, 2026
Posted by: Kazakhgorever
[This review was collected as part of a promotion.] I couldn't figure out that the earphones stop working when talking and the sound on my side disappears, and to be heard again, I have to shout loudly. Another problem is that after a month, their earphones got scuffed and the paint cut off, it's very not pretty. The most important thing is the sound that disappears every time you talk and there's no way you can connect again, have to talk through the speaker, and why do I need headphones if they don't work properly?
Value
2
Response from Samsung USBy R&R, August 26, 2026
Hi there Kazakhgorever,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your choice in selecting the Galaxy Buds3 Pro, which are designed to deliver immersive sound, active noise cancellation, and integrated microphones for a clear wireless listening experience. We understand how disruptive it can be when call audio drops out and how concerning early wear on the finish can be. Your detailed feedback is valuable to Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your choice in selecting the Galaxy Buds3 Pro, which are designed to deliver immersive sound, active noise cancellation, and integrated microphones for a clear wireless listening experience. We understand how disruptive it can be when call audio drops out and how concerning early wear on the finish can be. Your detailed feedback is valuable to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Grip instable
on August 24, 2026
Posted by: Acepolo
[This review was collected as part of a promotion.] The first thing is Grip of bud3pro is not good, invariably they fell off and not hold well unlike other brands. The sound quality at times compromises and especially the mic when charge reduces around 50%.
Very unsafe for gym and jogging or even brisk walking 🚶♀️.
Very unsafe for gym and jogging or even brisk walking 🚶♀️.
Definitely would not recommend as a perfect choice.
Value
3
Response from Samsung USBy R&R, August 26, 2026
Hello Acepolo,
Thank you for sharing your experience with the Galaxy Buds3 Pro. Their immersive audio, active noise cancellation, and wireless design are designed to make listening convenient throughout the day. We understand your concerns about the unstable fit during movement and the decline in sound and microphone performance as the battery runs low. Your feedback is important to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. Their immersive audio, active noise cancellation, and wireless design are designed to make listening convenient throughout the day. We understand your concerns about the unstable fit during movement and the decline in sound and microphone performance as the battery runs low. Your feedback is important to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love these headphones
on August 24, 2026
Posted by: JRummy
[This review was collected as part of a promotion.] I choose to upgrade my last pair of Samsung buds because I liked the quality. The price is usually a bit high compared to other nice headphones but they are still some of the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
“I chose"
on August 23, 2026
Posted by: Boywonder
[This review was collected as part of a promotion.] I use my Samsung device(s) Buds3 Pro - to listen for/while streaming, gaming, movies, sports, work, listening to Stunt training podcasts, etc.
I like it but the battery life is too short & my voice sounds muffled to whoever I'm talking to quiet too often no matter how “I chose" to place it in my ear or whether I have the Active Noise Canceling on or not!
Value
3
Response from Samsung USBy R&R Team, August 26, 2026
Hey Boywonder, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear that you are enjoying the usage of your earbuds for your gaming, movies, and favorite podcasts. We have provided a link to an article to help you with the battery life of your earbuds, as well as another to assist you with your calls. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience these matters with your device. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US