Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Fitment is good
on August 22, 2025
Posted by: Desire6
[This review was collected as part of a promotion.] No complaints yet they don't disconnect, battery life is pretty good so it's the sound quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Product on the planet!!!
on August 22, 2025
Posted by: Hennywise
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 have become essential in my daily life. Their design is sleek, lightweight, and comfortable enough for hours of wear, whether I’m working, at the gym, or streaming movies. The sound quality is excellent, with deep bass, clear mids and highs, and immersive spatial audio that makes music, sports, and films feel dynamic. Adaptive noise cancelation blocks out distractions automatically, while Ambient Sound allows me to stay aware when needed. For gaming, the low latency and sharp directional audio create a competitive edge. For work and school, the microphones make my voice sound clear during meetings, and with Galaxy AI I can replay lectures and generate smart summaries that save time and improve productivity. Battery life easily lasts through the day with six to seven hours of playback plus extra charges from the case, and wireless charging adds convenience. Galaxy AI also enhances the experience with features like Live Translate, which has been useful while abroad, and auto-switching between devices makes multitasking seamless. The Buds Pro 3 are also reliable with IPX7 water resistance, keeping them safe from sweat and rain. While the price is premium and touch controls can be sensitive, the performance and integration with Samsung devices make them worth it. For me, the Galaxy Buds Pro 3 are not just earbuds—they’re tools for entertainment, communication, and productivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Noise Cancelations
on August 22, 2025
Posted by: Daenerys713
[This review was collected as part of a promotion.] My Galaxy Buds3 Pros go with me everywhere! Fantastic for noise cancelation in public, with incredible sound when I'm listening to music or watching videos anywhere. Amazing battery life, plus the extra power in the case can fully charge your buds up, without having to be cable charged up. Really great for travel, may it be by car, plane, train, or any form of transport! Honestly worth every penny, and I look forward to having these for many years to come!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Im never use a different brand
on August 22, 2025
Posted by: Jylliee
[This review was collected as part of a promotion.] Sleek, Simple, and reliable battery life. The sound that comes from these buds are outstanding. You cant go wrong with any Samsung product. From their buds to phone with Galaxy AI. Period!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FINALLY, SOUND DESIGNED TO BE FELT NOT HEARD!!!
on August 22, 2025
Posted by: sinthebarber
[This review was collected as part of a promotion.] Stunning quality and easy to use touch sensors. I switched from another manufacturer and I could not be happier! Integrated with AI and simplifies voice command and voice-to-text features! Worth every penny,, not to mention a better price point vs the competition. Well done Samsung is am officially converted for good 🙏🏻🤙🏻
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
smelly buds
on August 22, 2025
Posted by: Tom1
from Illinois
Expertise:Intermediate
I always have being huge fan of Samsung products but this buds are the worst of the worst!! why? because they smell !! -sulfur burnt type of smell is coming from my buds or case and it is not rubber ear tips causing that ,I am working already with E-Commerce and Specialty Claim dept on this matter just cant believe Samsung
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, August 22, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Tom. It's important to keep your earbuds clean, as this can help eliminate any unwanted odors. If you continue to notice any concerns after cleaning, please reach out to us at Samsung Support for assistance. The Buds3 Pro are made with high-quality materials, including a polycarbonate body, aluminum speaker mesh, stainless steel port mesh, brass charging contacts (rhodium plated), and a crystal epoxy proximity sensor window. Additionally, Samsung offers a 12-month limited warranty for any manufacturer defects, and you have the option to add Samsung Care+ for extended coverage and support on eligible devices. For any questions or concerns, do not hesitate to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great product beside the chargeing
on August 22, 2025
Posted by: Cereal
from Oregon
Expertise:Intermediate
Love the head phones. Good sound like the features. the one thing I don't like is trying to charge them. I have to use parts of a plastic fork to keep them in the position so they will charge.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! It’s great to see that you love the sound and features, but we hate to see that you’re having difficulty with charging. You definitely shouldn’t have to use a plastic fork to get them to charge correctly. To ensure everything is working well, please inspect the charging case, earbuds, and charger for any signs of damage. If one earbud is damaged, it may not charge properly, while the other could continue to work. It's important to use the included USB cable and a Samsung-approved wall adapter for charging. Also, make sure to check for any debris on the charging contacts, as that can affect the charging process. Just a reminder, all Samsung products come with a 12-month limited warranty against manufacturing defects in materials and workmanship, and you can opt for Samsung Care+ for extended coverage and support. If you find that you're still having a hard time, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on August 21, 2025
Posted by: MallamDeco
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
Sound quality: excellent
Battery life: excellent
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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