Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
The fit wasn't to secure.
on August 23, 2025
Posted by: MrClutch
[This review was collected as part of a promotion.] The buds would easily slip out with any sudden movements, as far as jogging, scratching my ear, or accidentally touching the bud. I have to constantly push them harder into my earth try to create a suction, just to drown out ambient noises. If I am sweating, forget about it, they wouldn't stay in at all. I couldn't get the translation feature to work
Value
4
Written by a customer while visiting Samsung US
Posted by: JC Calabash
from jackson heights NY
Expertise:Intermediate
Verified Purchase:Yes
Fun looking and great fit, stays in place even under physical workouts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Needs a way to track
on August 23, 2025
Posted by: Needsatracker
[This review was collected as part of a promotion.] The buds are amazing although there is no real way to track them unless they are out of the case. Which defeats the purpose. I had to place a tracker on a key chain incase I lost them which I have!
I hadn't found galaxy Ai useful in the use of the buds but its great on the phone
I hadn't found galaxy Ai useful in the use of the buds but its great on the phone
I do love them but I am scared to take them anywhere due to the fact I might lose them!
Value
4
Written by a customer while visiting Samsung US
Posted by: C Misas
from Daytona Beach FL.
Verified Purchase:Yes
Sound is good, but they seem to keep slipping out of my ear..
Other than that they are great!
Other than that they are great!
Written by a customer while visiting Samsung US
Customer Rating
5
Better Fit, Better Sound, Slightly Tricky Case
on August 23, 2025
Posted by: Anonymous
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
The Galaxy Buds 3 Pro (silver) are a solid upgrade over the Buds 2 Pro—they fit more securely, sound noticeably better with richer detail, and the new stem controls are far easier to use. The improved design makes everyday use smoother, especially when adjusting volume or skipping tracks. Just note they’re a tickle harder to seat in the case due to the new shape.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its a great product i love the sound quality.....
on August 23, 2025
Posted by: Forprivacyreason
[This review was collected as part of a promotion.] Galaxy ai with the ear budz is so great and the noise canceling is exceptional
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fit and finish
on August 23, 2025
Posted by: Budeee
[This review was collected as part of a promotion.] Awesome sound quality, great snug fit, and features are even better with the enhanced Galaxy AI capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hard to use
on August 23, 2025
Posted by: Shee
from Va
Expertise:Intermediate
Buds are very difficult to use. They are not functioning. The box came with limited directions. I have to search the internet to figure out how to use them. And every time I touch them, something different happens.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for your review of the Galaxy Buds3 Pro! We truly appreciate your feedback and are glad to hear about your experience. We want to ensure that you have the best experience possible. To help you learn more about how the buds work, we will include a link to the manual, which provides deeper insights and tips to help with your listening experience. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/ca/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?msockid=3fcd1f1c2d6d656b0bbb0aaa2c1864f6
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/ca/support/mobile-devices/how-to-wear-and-use-the-galaxy-buds3-and-buds3-pro/?msockid=3fcd1f1c2d6d656b0bbb0aaa2c1864f6
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US