Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Kirito
from San Diego CA
Expertise:Expert
Verified Purchase:Yes
The audio fidelity is excellent, and I am very pleased with the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good buddy. Always with my ears wherever I go
on August 26, 2025
Posted by: Mepp66
[This review was collected as part of a promotion.] Use to privacy talk and listen very good for traveling
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I got 4 of them and you can see how satisfied am I
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brad
from Florida
Expertise:Beginner
Verified Purchase:Yes
Its kinda hard to used but I love them and dont regret
Features
3
Performance
3
Design
3
Value
5
Response from Samsung USBy R&R Team, August 27, 2025
Thank you so much for sharing your thoughts, Brad! We appreciate your honesty about the learning curve with the Galaxy Buds3 Pro. Our goal is to make sure that you have an amazing experience with them. The Buds3 Pro truly delivers outstanding sound quality and a rich set of features. To help you get the most out of your Buds3 Pro, we've attached a link to the manual. It’s packed with tips and features that will enhance your experience even further. If you have any other questions or need assistance, feel free to reach out to us at Samsung Support. We're here to help and want you to enjoy every moment with your Buds3 Pro! -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Written by a customer while visiting Samsung US
Posted by: Mortmedia
from NY, NY
Expertise:Expert
Verified Purchase:Yes
I'm a Samsung junkie, I only buy Samsung products for 20 years now. These ear buds suck. I'm so disappointed. The sound is pretty good and the fit is ok. My problem is the earbud controls. It's impossible to use them without basically pulling the earbud out or loosening it to a point where it will fall out. The pinch and slide is a horrible design and barely works. Whoever designed this must have the most dainty tiny fingers or did not try using them. If you plan to use earbud controls without having to use your phone, I wouldn't recommend these.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
We appreciate you taking the time to share your feedback on the Galaxy Buds3 Pro! We’re glad you like the sound quality, but understand you're having some difficulty with the gesture controls. A single pinch plays or pauses music and answers or declines calls. A double pinch skips to the next track, while a triple pinch restarts the previous track if done within three seconds of a new track starting. Holding the pinch activates the preset feature, defaulting to Noise Control mode, which can be customized. You can also decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights. Also, you can adjust the volume by swiping up or down. For more details, check the attached manual and be sure to use the gestures as the pictures suggest. If you have further questions, feel free to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Response from Samsung USBy R&R Team, August 27, 2025
We appreciate you taking the time to share your honest feedback on the Galaxy Buds3 Pro! We understand that you love the sound but are having some challenges when it comes to the gestures. Using the pinch and swipe gestures on your earbuds can seem challenging at first, but they offer a variety of convenient functions. To play or pause music, as well as answer or decline calls, simply pinch or swipe the earbuds. You can also customize these gestures to perform different actions. For a single pinch, you can play or pause a track, answer or end calls, or disable features such as Read Notifications Aloud, Voice Detect, or Siren Detect. A double pinch will advance to the next track, while a triple pinch can play the previous track, and if done within three seconds of a new track starting, it will restart that track from the beginning. Holding the pinch activates the preset feature, which is set by default to Noise Control mode, but can be changed as needed. Additionally, you can decline calls by pinching and holding, and if you're not wearing the earbuds, holding both will turn on the blade lights (specific to Galaxy Buds3 Pro). Finally, you can adjust the volume by swiping up or down. Be sure to click the link for the manual attached and check out the pictures that show you how to use these gestures. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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https://downloadcenter.samsung.com/content/UM/202410/20241031153230962/R530_R630_UG_CA_ENG_D4.pdf
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Windermere, FL
Expertise:Expert
Verified Purchase:Yes
The best buds ever! Samsung's trade-in program helps me to renew all of my devices, and I love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DBHappy
from Az
Verified Purchase:Yes
Ive always been an android user and have been frustrated with the earbud choices. Not any more. These Galaxy Bud3 Pros are the absolute best! Ease of use, clarity and fit are superior.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Preformance is wonderful but battery life lacks
on August 26, 2025
Posted by: LRRL
from Washington
Verified Purchase:Yes
I do like them over all. I love the choices of ambient sound, adaptive, and noise canceling and boy does that noise canceling work. Of course with the selection you make determines length of battery life. I understand that and no complaints on battery life if the buds themselves. However, the battery life of the case is another story. It seems to me im charging the case every other day.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for your wonderful feedback on the Galaxy Buds3 Pro! We absolutely love that you appreciate the choices of ambient sound, adaptive sound, and noise cancellation features. It’s great to see how well they’re working for you! We’re also glad to know that the battery life of the earbuds has met your expectations. However, we’ve noted your concerns about the case dying faster than usual. With Active Noise Cancellation (ANC) on or off, the earbuds and case provide up to 30 hours of playtime on a full charge. Be sure to use a Samsung-approved charger and check for any damage to the case to maintain its performance. Thank you once again for your feedback! If you have any questions or any further concerns with the case, please reach out to us at Samsung Support. We’re always here to help! -Kelvin
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Written by a customer while visiting Samsung US