Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Exquisite Sounds, Sleek Design
on September 1, 2025
Posted by: CERCA TROVA
from Dallas,Texas
Expertise:Expert
The Galaxy Buds3 Pro earbuds deliver an exquisite sound experience with their sleek design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good sounds, But bad fit/tips
on August 31, 2025
Posted by: Echo21
Expertise:Intermediate
Sounds is great, but the fit of the earbud could use work and they need better tips
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3 Pro! The Buds3 Pro features an all-new Dual Amplifier. With our first-ever independently controlled woofer and tweeter, the Galaxy Buds3 Pro allows you to experience a broad spectrum of sound. We love to see that you think that the sound quality is great, but we noted your feedback regarding the fit. Finding the perfect tip size is very important, and we appreciate that you have taken the time to explore the different sizes. We also recommend trying out the fit test on the Wearable app to help get a better fit if needed. Also, be sure to check out the link attached for more options to help you get the right fit with your buds. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
2
not worthy they are a waste of money
on August 31, 2025
Posted by: Xxxrvg
They do not stay it the ear they fall all the time no matter what you do. They also do not stop the outside noise. Sound is not that gray!
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for your feedback about the Galaxy Buds3 Pro! We noted your concerns about them not staying in and the outside noise not being effectively blocked. A common reason for this is the size of the ear tips you're using. The Galaxy Buds3 Pro come with different sizes, so it’s essential to choose the right ones for your ears to create a snug fit and minimize any gaps. This not only helps them stay in place but also improves sound quality and noise cancellation. To ensure the best fit, check the directional marks on the earbuds—the “R” should face you in your right ear and the “L” in your left ear. You can also try adjusting the angle slightly and running the earbud fit test in the Galaxy Wearable app to get just the right fit. Additionally, exploring the Equalizer settings can help personalize your listening experience. If you have any further questions or need assistance, please feel free to reach out to Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor fit
on August 31, 2025
Posted by: Likeanc
from Ohio
Expertise:Intermediate
I like the sound and features. But the fit is very poor. I tried all three tips with no improvement. I feel if these were engineered correctly the fit would not be a problem.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the fit. We understand that not finding the right fit can be frustrating, especially since you’ve already tried all three tips. It’s important that the buds fit comfortably without gaps, as this helps prevent sound leaks and ensures optimal audio quality. Galaxy Buds are designed to accommodate a variety of ear types and sizes, and we want to assist you in finding the right fit. If you need guidance on changing the tips, please refer to our instructions for the Buds3 Pro tips. Once you select the right tips, ensure that the 'R' and 'L' markings are positioned correctly, with the microphone angled toward your mouth. You can fine-tune the fit by rotating the earbuds until they feel just right. Additionally, consider running an earbud fit test in the Galaxy Wearable app to confirm the optimal fit. If you have any further questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable & dependable
on August 31, 2025
Posted by: Izzyg4411
[This review was collected as part of a promotion.] I use my buds pro 3 daily, with the enhanced sound features they allow me to correct so hearing deficiency I have. I can stream audiobook,call and music when I'm doing chores at home with a pretty impressive distance betweenme and the phone. Auto connect works great when stremaing from phone to buds to car also.
Value
5
Written by a customer while visiting Samsung US
Posted by: Wo0zii3
from Maspeth NY
Expertise:Expert
Verified Purchase:Yes
As soon as you put these in your ears, you will immediately notice the outstanding.Noise cancellation technology that is, unlike anything else and the sound is just as amazing
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Izzybon
Verified Purchase:Yes
Great quality and sound. Galaxy Buds3 Pro are my favorite. Highly recommend. A+
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
1
They fall off very easily.
on August 30, 2025
Posted by: Cuatre
I tried it with all the pads, and they fall off very easily. They have good sound, but what good is it if they fall off or move around a lot? It doesn't give you the security it should.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
4
Response from Samsung USBy R&R Team, September 2, 2025
We appreciate you taking the time to share your insights with the Galaxy Buds3 Pro, Cuatre. Your feedback is crucial as we continue to make improvements. We love to see that they sounded great for you, but we understand that them fitting securely is a crucial aspect to the overall experience. The Galaxy Buds3 Pro come with different sizes of ear tips, so the first step is to ensure you have the right size for your ears. A proper fit will eliminate gaps between your ear and the ear tip, helping to prevent sound leaks and ensuring optimal audio quality. If you need assistance with changing the tips, please refer to our guide for the Buds3 Pro tips. Once you have the correct ear tips on your earbuds, check the bottom of the earbuds for directional markings; you should see an "L" and an "R." Insert the right (R) bud into your right ear, with the "R" facing you, and the left (L) bud into your left ear, with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom points toward your mouth instead of straight down, and adjust them by rotating them until you find a comfortable fit. You can also run an earbud fit test using the Galaxy Wearable app to ensure you have the proper fit. We hope these steps help you. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US