Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds3 pro
on September 13, 2025
Posted by: Austin
Verified Purchase:Yes
Amazing earbuds, use every single day! Love them!!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bueno
on September 13, 2025
Posted by: Amauris
from Nebraska grand Island
Verified Purchase:Yes
Una experiencia divina con estos audifono los recomiendo
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3 pro review
on September 12, 2025
Posted by: Starp
from Huffman texas
Expertise:Expert
Verified Purchase:Yes
The website made it easy to use and the earbuds came in quick. They work great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
More issues than ever
on September 12, 2025
Posted by: Nick
I love samsung but these are the first product I absolutely hate less than a year charging issues connectivity issues and now one bud won't even charge.
Response from Samsung USBy R&R Team, September 15, 2025
Thanks for sharing your thoughts on the Galaxy Buds3 Pro, Nick. We appreciate your feedback and want to ensure you have the best experience with your buds. For the charging and connectivity concerns, please check out the links attached for troubleshooting options that can guide you through some helpful steps. Keep in mind that your Galaxy Buds3 Pro are covered against manufacturing defects with a limited 12-month warranty. Additionally, consider Samsung Care+ for added protection and support, which you can enroll in on Samsung.com at the time of purchase or within 60 days at samsungcareplus.com. If your concerns persist, don’t hesitate to reach out to Samsung Support so that we can take a further look into what could be causing these challenges. We're always here to help! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
https://www.samsung.com/us/support/troubleshooting/TSG01111318/ (connection)
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Horrible design
on September 12, 2025
Posted by: Benny
Expertise:Expert
The design is terrible; the material they're made of is smooth. They can't hold well on your fingers. Every time I take them out of the box, they fall off. They need to change the design.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 15, 2025
It's great to hear from you, Benny. Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate you sharing your thoughts on the design and grip. The Buds3 Pro are made from durable materials, including polycarbonate for the body, aluminum for the speaker mesh, stainless steel for the port, and brass for the charging contacts. These materials are chosen to ensure quality and longevity. We appreciate your feedback, and if you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth the Upgrade
on September 12, 2025
Posted by: Joseph
from San Antonio, TX
Expertise:Expert
Verified Purchase:Yes
These are a huge improvement over the Buds pro 2. The only thing I dont love are the stems because they make them harder to put back in the case than the older versions but thats just a nit pick. I really love them over all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Joesph! We're more than happy to see that you find them to be a significant improvement over the Buds2 Pro. We appreciate your feedback about the stems making it a bit harder to put the buds back in the case. We understand that adjusting to the new design may take some time, and we value your insight on this. We're excited to know that you think these were worth the upgrade. If you have any concerns or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good choice
on September 12, 2025
Posted by: Yuliia
from SC
Expertise:Beginner
Verified Purchase:Yes
I am very satisfied with everything. It work very well, good sound and noise isolation. Thank you. It are great
I would recommend this to a friend!
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you so much for your wonderful review, Yuliia! We're glad to see that you're very satisfied with the Galaxy Buds3 Pro. It’s great to know they work well for you, and that you appreciate the sound quality and noise isolation. You can easily turn on noise cancellation by simply pinching the buds or through your phone settings. The Galaxy Buds3 Pro also comes with some amazing features like Ambient sound, Adaptive sound, and Active noise canceling, which can be automatically adjusted for the best listening experience, whether you’re enjoying music or taking calls. You can also customize these settings manually using the Galaxy Wearable app for even more control. If you ever have any questions or need assistance with your Galaxy Buds3 Pro, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
100% worth it!
on September 12, 2025
Posted by: Rachael L
Verified Purchase:Yes
I bough these with trade in and I love everything about these ear buds! They fit perfectly without falling out while walking. Easy to use, practical and functional. Trade in was a breeze, with no issues! I'm so happy with my product!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Rachael! We're so happy to see that you love the fit and that they stay secure while you’re walking. It’s great to know that you find them easy to use and that the trade-in process went smoothly for you. Your feedback is really valued, and we’re glad to see that you’re enjoying all the features these earbuds offer. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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