Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,796 Reviews)
Open Ratings Snapshot
Rating breakdown 14,796 reviews
5 Stars
10,172
4 Stars
2,422
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Comfortable but Weak ANC
on October 19, 2026
Posted by: TrishCreates
[This review was collected as part of a promotion.] chose the Galaxy Buds3 Pro after using other Samsung earbuds. They are comfortable and stay in place well during longer wear. Sound quality is clear enough for music and calls, but the noise cancellation does not block outside sound as strongly as expected. Even with music turned all the way up I can still hear surrounding noise, which makes them less effective in louder environments. The controls take some getting used to and can feel inconsistent at times. Battery life is decent for daily use and the case is compact. I use them mainly for streaming and occasional calls, but the limited isolation means I often reach for other earbuds when I need stronger noise blocking. Overall they are comfortable and functional, but the weak noise cancellation and controls keep them from being my preferred pair.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 23, 2026
Hi TrishCreates, we appreciate you sharing your experience of your Samsung Galaxy Buds3 Pro. We completely understand it can be disappointing when your device is not meeting your expectations. If you have not done so already, in the Galaxy Wearable App you can tap and drag the Active noise canceling level to the desired experience. We have provided a link to the full manual to show all of the available options for adjusting the audio to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device, or you believe it is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
LOUD IS KING
on October 19, 2026
Posted by: WORM502
[This review was collected as part of a promotion.] The design offers a sophisticated aesthetic that feels both modern and comfortable for long listening sessions. High-fidelity audio reproduction ensures that every note is delivered with remarkable clarity and depth. Advanced noise cancellation technology effectively filters out ambient sounds, allowing for an immersive experience in any environment. The connectivity remains stable throughout the day, providing seamless transitions between various devices. These accessories represent a significant advancement in personal audio quality and refined craftsmanship. I chose these over the beats pro and I'm very happy with my choice 😁
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound with bass
on October 18, 2026
Posted by: Tellbell
[This review was collected as part of a promotion.] Lost one of my old ear phones so I chose the galaxy 3 pros. I use them at work while cleaning and the click of ambient noise or not helps a lot if I know someone might ask a question or say hello, so I don't seem rude. Ha. The bass kicks and the over all sound is flawless. Helps get the day going and done with in style and ease. I'd rather not answer the phone while listening... Call back! Haha
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Fave Earbuds
on October 17, 2026
Posted by: JamRock
[This review was collected as part of a promotion.] I was hesitant to get earbuds because I was afraid they would pop out and I would lose them. However, I chose these Buds 3Pro because of great reviews, and I was not disappointed in the least.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my buds
on October 17, 2026
Posted by: Jeremiah
[This review was collected as part of a promotion.] These are my first pair of wireless earbuds, and I absolutely love them! The sound quality is incredible, with great bass, crystal-clear audio, and excellent noise cancellation. They're comfortable, stay in place, and connect seamlessly with my Galaxy S25. I never realized how convenient wireless earbuds could be until I got these. The battery life is great, and the charging case makes keeping them ready to go super easy. Samsung really nailed it with the Galaxy Buds3 Pro. Couldn't be happier with them!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product have great features.
on October 17, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I chose this product cause this product have the greatest features. So I chose to buy this product cause I have been using this product for 9 years. I chose to buy my first 2 TV by Samsung cause my first went out after 2 years then I chose to buy my next TV from Samsung in 2018, and my next TV was 2019, and I have a Samsung Watch, 2 Samsung Galaxy S24 Ultra Phones, Samsung Surround Sound and the Samsung Buds3 Pro. I chose cause this have some of the greatest features, and I will recommend Samsung products to my family and friends.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Experience with Buds 3 Pro
on October 16, 2026
Posted by: JustADad
[This review was collected as part of a promotion.] I've have really enjoyed my experience with the Buds 3 Pro. As someone who has had all the generations aside from the fourth as well as numerous Samsung phones starting with the s5, my experience with the 3 pro started shaky.
I chose to buy the 3 pro due to my 2nd gen failing. Connectivity wasn't great, constantly disconnected, one side would always disconnect while the other didn't, had issues connecting, sound quality would randomly dip, etc. the software updates slowly but surely fixed them all. They connect extremely quickly, rarely disconnect, sound better than when I bought them as well as beating out any other buds I've tried and are much more comfortable for me than the previous generations. I use extensively for work (getting in attics and roofs as well as plenty of gym time) and they are a massive help in staying connected with my wife while I do these things since their ability to take calls has been massively improved over previous generations.
I will be keeping these as long as they live which will hopefully be a while with how I use them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rock and roll
on October 16, 2026
Posted by: JonesinForJonesy
[This review was collected as part of a promotion.] I chose the galaxy buds3 pro because I trust samsung and those ear buds a great i love my rock n roll and those buds make it sound like Im at a concert and customizable like always and comfortable, I normally don't like ear buds cause the hurt my ears after a shirt while but these I can keep in for hours, ive fallen asleep with them on and didn't realize it pluse the find my device is sick and thank goodness for it want to get the bud4 pro saving up
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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