Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Greatest purchase in a long time
on September 15, 2025
Posted by: Lyricallyme
[This review was collected as part of a promotion.] I love the ability to answer phone calls and increase or lower volume without dealing with my tablet or phone. It's the best AI feature any earphones could have. Needless to say that not dealing with wires is awesome as well. Best purchase I've made in a long time. I use them daily, can't go without them whatsoever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I have ever owned
on September 15, 2025
Posted by: SamsungDaddy
[This review was collected as part of a promotion.] Best Samsung earbuds I have used yet. They fit perfectly in my ear without falling off, I sometimes even forget they are there! Music sounds really nice with them and calls come in nice and clear! One of the best features is being able to use galaxy AI on my galaxy s24 ultra thru my earbuds without having to touch my phone all the time!. Overall 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 15, 2025
Posted by: Drgphnx13
[This review was collected as part of a promotion.] These are my favorite wearable earbuds. They fit comfortably in my ear and the sound quality is great. I like the features to increase/decrease volume and to play/pause.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds ever so far
on September 15, 2025
Posted by: Emilliopoochie
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro have been the best earbuds I’ve used so far. The sound quality is crisp with deep bass, and the noise cancellation is strong enough to block out busy environments, whether I’m at work, in the gym, or traveling.
Comfort is a big win — I can wear them for hours without my ears feeling sore. Calls are clear on both ends, and the touch controls are responsive without being overly sensitive.
Paired with Galaxy AI on my phone, the Buds3 Pro go even further. Real-time translation and voice-to-text make them incredibly useful when I’m moving between different tasks or places. It feels like the earbuds are more than just for music — they’re a true productivity tool.
Samsung really nailed it with this generation. These are my daily go-to for music, work, and everything in between.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Buds but have issues.
on September 15, 2025
Posted by: Davis7
[This review was collected as part of a promotion.] Galaxy AI, I love the performance of the buds. Great sound and fit in ear perfectly. The only issue i have found is the recharging in the case. About 3 months of having them they wouldn't charge in the case. Now they charge when the want. It's disappointing with how much you pay for them and then only good for 3 months. No there was no dropping them and no water damage.
Value
2
Response from Samsung USBy R&R Team, September 16, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Davis. We take each review seriously, and we want to work with you to get this resolved. We see that you've had some challenges getting your buds to charge, and there are some steps you can take to ensure that they work properly every time. We will be attaching a link at the end of this response so that you can go ahead and troubleshoot this. Keep in mind that Samsung offers a 12-month limited warranty for manufacturer's defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. You can get up to 30 hours of battery life with the case, and we want you to get the best out of your buds. If this continues to be a concern after troubleshooting, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love my buds
on September 15, 2025
Posted by: MarBow
[This review was collected as part of a promotion.] Samsung always puts out the best quality sounds and connectivity products. I am a huge samsung fan. Period. I will not own anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great fit and features
on September 15, 2025
Posted by: Don6821
[This review was collected as part of a promotion.] I love these Galaxy AI buds with my S25 Edge. The live translation works well, I've used it with Japanese, Arabic, and Spanish. The fit and new smart noise canceling features work flawless. Huge improvement from my Galaxy Pro 2 buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great noise cancelation, Great features.
on September 15, 2025
Posted by: BlibVillager
[This review was collected as part of a promotion.] I love how the Galaxy AI can Actively translate speech.
Value
5
Written by a customer while visiting Samsung US