Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great product
on September 15, 2025
Posted by: Hartfoundation808
[This review was collected as part of a promotion.] My Bud Pro 3 is a very excellent device strong sound clear audio long lasting recharge. My buds are very comfortable to wear and very convenient and it's nice sleek case. I would recommend everyone that is deciding to make this purchase to do it they will not regret it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
World-class noise reduction and good battery life?
on September 15, 2025
Posted by: THEDon
[This review was collected as part of a promotion.] I bought these ear buds for a trip to Austria. My German isn't perfect, and was hoping the #GalaxyAI would help in translating. It was quick and accurate, and my Austrian friends were impressed about how much I could understand. I told them it was Galaxy AI, and they seemed satisfied with that answer.
I used to use over-the-ear headphones like the big Sony ones on flights. THESE are better at reducing flight noise and actually allow you to hear the content without being at full blast volume.
Bravo Samsung, bravo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Audio and Switch with devices
on September 15, 2025
Posted by: Emmanuel
[This review was collected as part of a promotion.] I am a fan with how it can switch between my devices easily and have clear audio with what I'm hearing making it easier in classes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound
on September 15, 2025
Posted by: BG2027
[This review was collected as part of a promotion.] The galaxy buds 3 pro have fantastic features. The best feature is the sound. I find them to be much more full and better balanced than even the buds 2.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great earbuds
on September 15, 2025
Posted by: Ressie1988
[This review was collected as part of a promotion.] I've been using these since they came out and they have been great. The sound is crisp and loud, plus the noise canceling has been good, better than the original buds pro I had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds
on September 15, 2025
Posted by: ToxicLogic247
[This review was collected as part of a promotion.] Released in July 2024, the Samsung Galaxy Buds 3 Pro boast a fresh stem design, promising a more secure fit and improved microphone positioning. These earbuds deliver exceptional sound quality, thanks to a dual-amplifier and an enhanced two-way speaker system. Although their Active Noise Cancellation is quite effective, it may not be the most superior available. Notable features encompass AI-driven functionalities such as live translation, an adaptive equalizer, and voice commands. Furthermore, they include a transparent charging case that is rated IP57 for resistance to dust and water.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Buds
on September 15, 2025
Posted by: Ash1981
[This review was collected as part of a promotion.] They work exactly like I want them, sound is good and they are comfortable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound but battery issues
on September 15, 2025
Posted by: LBG2020
[This review was collected as part of a promotion.] These headphones worked great switched between all my Samsung devices but they had issues charging in case and battery life of the headphones itself.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro. We truly appreciate your insights and value your feedback, as we take pride in delivering the best experience for our customers. We’re glad to see that the buds work seamlessly between your Samsung devices! Regarding your experience with charging and battery life, the Galaxy Buds3 Pro offer up to 26 hours of playtime per charge, which can be extended to a remarkable 30 hours with a fully charged case. To help conserve battery power and ensure they last when you need them most, we recommend keeping the earbuds in the charging case with the cover closed when not in use and adjusting the notification settings through the Galaxy Wearable app on your connected phone. If you're using iOS, you can make these adjustments in the Galaxy Buds app. For the charging concern you alluded to, we suggest checking out the link attached for steps to help troubleshoot this. Additionally, we want you to know that Samsung offers a 12-month limited warranty for any manufacturing defects, and you can consider adding Samsung Care+ for eligible devices, which provides extended protection and support. If you continue to have trouble, please reach out to us at Samsung Support so we can take a closer look at what might be going on. Thanks again for your feedback, and we hope this helps enhance your experience with the Galaxy Buds3 Pro! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US