Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Crisp clear sound
on September 20, 2025
Posted by: Amazingkei
[This review was collected as part of a promotion.] I take my daughter to Gymnastics practice while I'm there I pop My Samsung Galaxy earbuds pro3 on listen to Galaxy AI videos on my cell and press noise canceling it really cancels other noises. However if I want to hear what my daughter is conversing about there's a feature where you can also hear sounds from afar nice an clear and i use it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy earbuds for looking and sounding profession
on September 20, 2025
Posted by: BrownANDBlessed
[This review was collected as part of a promotion.] My husband loves the earbuds I bought him. He likes the noise cancel feature when he is on the road. Galaxy Ai suggested this was the best product within my budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 20, 2025
Posted by: Msttee88
[This review was collected as part of a promotion.] Great product and battery stays charged for a long time. Also long talk time from the ear buds. Great for music.
Value
5
Written by a customer while visiting Samsung US
Posted by: Wayne
Verified Purchase:Yes
Great sound and noise cancelling headphones, but occasionally the ear buds slip out of ear.
Response from Samsung USBy R&R, September 25, 2025
Hey Wayne, Thank you for your review of your Galaxy Buds3 Pro. The earbuds come with different-sized ear tips, so first, ensure you have the correct size for a snug fit. They should fit without any gaps between your ear and the tip, helping to prevent sound leaks and optimize audio quality. If needed, refer to our guide on how to change the tips for the Buds3 Pro. After fitting the right tips: look at the bottom of each earbud for the directional marks, an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the microphone at the bottom slightly towards your mouth by rotating the earbud forward or backward until comfortable. You can also perform an earbud fit test to confirm the proper fit. For more details on how to wear your Galaxy Buds3 Pro, please refer to the linked article below. We appreciate your review and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My fav so far
on September 19, 2025
Posted by: Justchilling
[This review was collected as part of a promotion.] One of my fav Galaxy AI earbud so far. It has punchy sound, HD sound and quality build. Stick to my ear and fitted while running and working out. Feel comfortable 4 hours of using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Business & Work Review Rating: 3.5 / 5
on September 19, 2025
Posted by: RoGo05
[This review was collected as part of a promotion.] Short verdict: The Buds3 Pro deliver very good call clarity, smart AI-driven noise control, and a travel-friendly case — useful for executives and frequent travelers. However, battery under heavy AI/ANC use and limited cross-platform feature parity hold the score back.
Why it works for work:
Call quality: Multi-mic processing and AI noise reduction keep voice clear on client calls and quick huddles.
AI features: Adaptive Noise Control, Voice Detect (auto-attenuates ANC when you speak), and on-device call enhancement improve focus and reduce interruptions. Real-time interpretation is handy for international meetings when paired with compatible Galaxy phones.
Practicality: Comfortable fit, low profile, and a compact case make them easy to carry for travel or site visits.
Limitations:
Battery trade-off: AI + ANC usage shortens runtime — expect to top up during long meeting days.
Ecosystem limits: Best experience on Samsung devices; some AI features aren’t fully available on other Android phones or iOS.
Price vs. alternatives: Premium cost for features that aren’t universally supported across platforms.
Bottom line: Great for Samsung-centric professionals who value call clarity and smart noise control; if you need all-day battery or full cross-platform parity, consider alternatives.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my upgrade and the AI
on September 19, 2025
Posted by: MikeyLikedItLots
[This review was collected as part of a promotion.] Galaxy AI is the sweetest thing and these buds are hands down some of the best audio streaming buds I've ever owned. I've tried my share of both Samsung and non-Samsung audio buds before but I'm really digging the upgrade here. All around a superior sounding and functional pair of equipment! Great work!
Value
4
Written by a customer while visiting Samsung US
Posted by: TMTM
Expertise:Expert
Verified Purchase:Yes
The speaker starts to key and screech so loud if it falls. I've never had thos issue with other headphones.
Features
4
Performance
4
Response from Samsung USBy R&R, October 22, 2025
Hello to you TMTM,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. It’s the position of the speaker to the microphone that creates a loopback sound when disengaged. We hope that having an understanding helps a bit. If it becomes concerning, please reach out to our Samsung Support Team for assistance. Your feedback is valuable to us, and we are grateful to have you as a part of the Samsung community.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=Reset%20your%20earbuds.,will%20automatically%20enter%20pairing%20mode.
-Ty
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. When Active noise canceling, Adaptive, or Ambient sound is enabled, the sound coming through the sub-microphone (located on the top outer edge of your earbuds) is adjusted according to the noise control mode and delivered to the user through the speaker. However, if you touch or cover the area around the sub-microphone while putting your Galaxy Buds on, taking them off, or adjusting them, the microphone may detect sound and cause a beeping or howling noise. It’s the position of the speaker to the microphone that creates a loopback sound when disengaged. We hope that having an understanding helps a bit. If it becomes concerning, please reach out to our Samsung Support Team for assistance. Your feedback is valuable to us, and we are grateful to have you as a part of the Samsung community.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/#:~:text=Reset%20your%20earbuds.,will%20automatically%20enter%20pairing%20mode.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US