Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Good product
on September 21, 2025
Posted by: Anonymous
from Oklahoma city, Oklahoma
Verified Purchase:Yes
Very good audio and phone calls. Samsung galaxy buds pro 3 sounds good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds pro 3
on September 21, 2025
Posted by: Tonydinamico
[This review was collected as part of a promotion.] I've had the buds pro3 for 5 months love them although within the first 2 months the original ones broke got them replaced and I still love them I'm still learning them I haven't quite figured out how to use Ai yet but slowly will
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I could hear other conversations
on September 21, 2025
Posted by: CommanderBiggy
[This review was collected as part of a promotion.] I used to have the Bose QC as my go to ear buds, but getting the Galaxy Buds 3 pro is a decision I dont regret at all. Three things stood out to me. For one, the sound customizationg was more of a better experience compared to my old Bose QCs, with the right balance of simple and varied controls and a calibration mode for hearing enhancements. The second thing would be how they stay in my ear. Even when jogging or gaming where my ears get sweaty and slippery, the buds stay on pretty well with only a light tap here and there needed to keep that nice fit in my ears. Lastly, the ambient sound or pass-through is crazy. The first time I tried them on outside, I was shocked at the extra things I could hear. The clinking of my keys in my pocket was for one impressive, and the other being the conversations of groups of people passing by in public. It amazes me as I'm kind of deaf when im talking to people in general, having to say "huh" or "what was that?" A lot. But the fact that I could follow sentences from passing parties was crazy to me and is definitely a feature that people with terrible hearing that would sway them to this platform.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sound
on September 20, 2025
Posted by: Michou
[This review was collected as part of a promotion.] I love the sound and having access to Galaxy AI with such ease. It's like having a DJ and Assistant all following me around at my beck-and-call. I am team Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good sound
on September 20, 2025
Posted by: ZenMonkey760
[This review was collected as part of a promotion.] These buds are great. The sound is good, the fit is good. The features, especially when used with a Galaxy AI device, are top notch. The only weird thing is the charging case. You have to rotate the buds to insert them which still feels awkward.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good sound, horrible fit
on September 20, 2025
Posted by: SamsungqKay1
[This review was collected as part of a promotion.] I initially bought the buds 3 (non-pro) when this product line released. I returned those because they would not stay in my ears. I bought the Buds 3 Pro black Friday 2024. The fit is still horrible. I've bought many earbud tip replacements, and most only offer a slight improvement. Recently I bought wing tips for the buds and that has been the best solution for the fit, but the product only comes in one size & often hurts my ears. The sound on the buds is good, music is clear (and of course there's the EQ you can customize). ANC could be better. I haven't used it for the translator so function.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 25, 2025
Hi SamsungqKay1, Thank you for updating us about your Galaxy Buds3 Pro. We’re happy to hear the sound quality has been excellent, and we hope you’re enjoying all the features. The fit of the Galaxy Buds3 Pro has changed from earlier models, but we hope that using the resource below, you can find ways to adjust the placement for comfort. These earbuds come with different-sized ear tips. First, ensure you're using the correct size to avoid gaps between your ear and the tip, which can cause sound leaks and reduce audio quality. For instructions on changing tips, see our guide for the Buds3 Pro. After fitting your earbuds with the right tips, check at the bottom of each earbud for marked sides, L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the microphone facing toward your mouth by rotating the buds until they feel comfortable. You can also run an earbud fit test to confirm a proper fit. If you have further questions or need assistance, please contact our Samsung support team. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Product
on September 20, 2025
Posted by: Patplays
[This review was collected as part of a promotion.] These buds are amazing they're very good and comfy and the sound cancelation is so good would recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sound for earbuds
on September 20, 2025
Posted by: Rejoinsmoi
[This review was collected as part of a promotion.] After months of use, I now find that it's the best sound quality with these two speakers, we have very good bass and a clear voice, and the Samsung integration is just perfect with all the ecosystem, even if there may be small problems on the smart switch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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