Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Love these earbuds
on September 21, 2025
Posted by: A2Nice
[This review was collected as part of a promotion.] Love these ear buds they are so comfortable and they actually stay in your ear. I would definitely recommend the galaxy buds 3 pro
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
They are just better
on September 21, 2025
Posted by: Samsunglover4life
[This review was collected as part of a promotion.] I switched from AirPods to the Galaxy Buds Pro 3, and I don’t think I’m going back. The sound is fuller with deeper bass, and the noise cancellation feels more natural. What really stands out is Galaxy AI—real-time translation and smarter call clarity make them feel way more useful day-to-day than my old AirPods ever did. Battery life lasts me through work and the gym, and they stay comfortable the whole time. For me, these buds just feel more practical
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
doesnt worth this price, low quality
on September 21, 2025
Posted by: Joseph
not clear enough, doesnt worth this price. very normal
Response from Samsung USBy R&R, October 2, 2025
Hi Joseph, Thank you for sharing your feedback on your Galaxy Buds3 Pro. If there's any way we can improve to enhance your sound experience, we’d love to hear it. We can walk you through steps to optimize your earbuds' sound and help you find what works best. There are multiple ways to adjust sound settings on your Samsung earbuds, including models like the Galaxy Buds2, Galaxy Buds2 Pro, and earlier versions, so you can customize your listening experience. Whether you have hearing difficulties or simply want a better experience with music or podcasts, your earbuds offer an audio setting suitable for you. For more details, please see the linked article below. You can also contact our Samsung Support Team for assistance. We're here to help. Thank you for choosing Samsung. Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Whoa, the new Buds3 Pro
on September 21, 2025
Posted by: RavidlasekaJ
[This review was collected as part of a promotion.] As a devoted user of galaxy buds three pro, I find myself frequently relying on their capabilities throughout my day. My mornings often start with these earbuds, providing a seamless transition into my favorite music or podcasts. The active noise cancellation is a game-changer, allowing me to focus during busy commutes or in bustling environments. I habitually utilize the touch controls to manage playback and answer calls with effortless ease. The comfort of the design makes them perfect for extended wear, whether I'm working or relaxing. I'm always excited to see how G
Galaxy AI could improve my user experience. I greatly appreciate the long battery life, which keeps me connected all day long. These earbuds have truly become an indispensable part of my daily routine.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great functionality
on September 21, 2025
Posted by: Dinzen
[This review was collected as part of a promotion.] The ear buds are great, versatile, sound great and have a long list of functions that can be completed right on the ear buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on September 21, 2025
Posted by: Tara G
Expertise:Expert
Verified Purchase:Yes
They fit snug with clean and clear sound, highly recommend.
Features
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not for an active person.
on September 21, 2025
Posted by: Tath
from Tampa, FL
Expertise:Intermediate
2 is about the best I can offer these. If you plan to do any fitness activities, especially outdoors, these are not the headset to choose. 1, the ANC doesn't know how to filter out the rush of air as you run or cycle outside. So you hear that constant whooshing sound the entire time. 2, why would you make a headset I can't charge of they are sweaty? When I get done with a workout, where am I supposed to put them? You can't put them in the case because you'll keep getting an error that you have to dry them off and that they won't charge. Am I just supposed to leave them loose in a bag somewhere? Just silly. The touch to pause and play is constantly be activated as I have to adjust the headset during rigorous activity, so that's annoying too. Honestly, this might be good travelling due to battery, and probably great for an office setting. However a waste pfoney for active individuals. I'll go back to my cheaper, better pair now.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, October 22, 2025
Hey there Tath,
Thank you for taking the time to reach out and share your perspective on your Galaxy Buds Pro3. Our goal is to provide optimal sound detection for active lifestyles. We understand that ANC can vary in certain conditions; however, our desire is for seamless listening, and we are constantly improving at detecting sounds and providing a quality audio experience. In general, we want to keep your earbuds safe and in good condition for a long time, which is why you may receive alerts about moisture in conjunction with your earbuds. Keeping them fresh and dry helps with charging connections and limits defects. Yes, the earbuds are water-resistant; however, moisture can limit long-term use. Please see the article linked below on features on your buds and how to get the very best out of your Galaxy Buds3 Pro. Thank you for your feedback. We appreciate you choosing Samsung, and we are dedicated to providing you with the best audio experience.

How to clean your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001320/

Keep your Galaxy phone clean
https://www.samsung.com/us/support/answer/ANS10003416/

-Ty

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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The buds are very convenient
on September 21, 2025
Posted by: Islandgalpr
[This review was collected as part of a promotion.] I wear them daily and as a busy working mother I need to be hands free all the time.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 25, 2025
Aloha Islandgalpr,
Thank you for reviewing your Galaxy Buds3 Pro and sharing how convenient they are. As a busy mom, you definitely need the hands-free feature, and being able to slip them in and go makes all the difference. We appreciate your thoughtful feedback. We're glad your Galaxy Buds3 Pro are working out so well for you. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
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