Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Good earbuds with quite a few issues.
on September 22, 2025
Posted by: Meowtowel
from San Diego
Expertise:Expert
Great sound quality and functionality for having a conversation.. as long as you are sitting still. Definitely not for everyday regular use. This headset doesn't have a great design, personal opinion. I consistently have to readjust to keep them to stay in. I have owned them for less than 3 months, the right one is already having issues staying connected, doesn't sync properly in the case, and now periodically makes an extremely high pitch noise when i take it out until i put it in the case. The left one though has no issues hah.
Now i have to go buy something else that is more efficient for regular and daily use after spending as much as i did for this set.
Now i have to go buy something else that is more efficient for regular and daily use after spending as much as i did for this set.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hello Meowtowel, Thank you for sharing your experience with your Galaxy Buds3 Pro. We recognize the importance of a proper fit. Below, you'll find resources showing the correct way to wear them for the best fit. If you're experiencing connection concerns, please contact our Samsung Support Team for assistance in restoring optimal performance. We appreciate your review and are glad to have you as part of the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10003519/
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Great but falls CONSTANTLY
on September 22, 2025
Posted by: JD23
Expertise:Intermediate
All the extra features are great but they do NOT stay in your ear. There were no extra ear pieces to help with the fit. So ultimately I had to return them.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hello JD23, Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s wonderful you're enjoying the features; however, if they don't fit well, it can affect how much you enjoy them. Fortunately, we can assist with that. The Galaxy Buds3 Pro come with ear tips in various sizes. First, make sure they fit your ears properly. They should sit snugly, creating no gap between your ear and the tip, which helps prevent sound leaks and improves audio quality. If you need instructions for changing the tips, refer to our guide for the Buds3 Pro tips (see link provided). After fitting the correct tips, check each earbud for the directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth, not straight down. Adjust the earbuds by rotating them until the fit feels comfortable. You can also perform an earbud fit test to confirm proper placement. For more tips on achieving the perfect fit, see our online article linked below. We value your review and are glad to have you as part of the Samsung community. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on September 22, 2025
Posted by: BrownV
[This review was collected as part of a promotion.] They bring some major design changes over the Buds2 Pro, plus upgraded drivers, newer software/AI features, and better integration with Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for GIfts!
on September 22, 2025
Posted by: Anonymous
Bought a pair for my parents the other day for their 30th anniversary.
They are devoted to Bose and always have been, however since they both have galaxy phones I thought I'd see how they like them since they are starting to do a bit of traveling. Hopefully the translation app will come in helpful. I'll keep you updated!
They are devoted to Bose and always have been, however since they both have galaxy phones I thought I'd see how they like them since they are starting to do a bit of traveling. Hopefully the translation app will come in helpful. I'll keep you updated!
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbuds I have used so far.
on September 22, 2025
Posted by: Dee901Shun
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro have truly enhanced my daily routine, especially with the seamless integration of Galaxy AI. I primarily use my Samsung device for work and streaming, and these earbuds have been a game-changer. For work, the active noise cancellation is fantastic, allowing me to focus during video calls without distractions.
When I'm streaming movies or music, the sound quality is incredibly rich and immersive. The way the features of these Buds Pro impact my day-to-day is remarkable – from crystal-clear calls to vibrant audio experiences, they truly deliver.
When I'm streaming movies or music, the sound quality is incredibly rich and immersive. The way the features of these Buds Pro impact my day-to-day is remarkable – from crystal-clear calls to vibrant audio experiences, they truly deliver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it fits in my ear 12 hrs no pain
on September 22, 2025
Posted by: Jqy33577
[This review was collected as part of a promotion.] Your birds are super easy to connect. And I love the color of it. Also, it fits in my ear so easy. I keep earbuds in my ear for at least 12 to 14 hours a day, one earbud. At a time earbud case, you can charge 2 and a 1 times
And each ear burns less charging. The playtime charging last bad, 8 to 12 hours. Now play time charging lasts about 12 hours. If I have both of them in my ear then well I am live in a concert feeling and base is just lost
And each ear burns less charging. The playtime charging last bad, 8 to 12 hours. Now play time charging lasts about 12 hours. If I have both of them in my ear then well I am live in a concert feeling and base is just lost
Value
5
Written by a customer while visiting Samsung US
Posted by: Brenner
Verified Purchase:Yes
Im new at the whole using ear buds. But the issue i keep running into is them falling out. I just bought them and there are already damages from falling. Other than that I enjoy them.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on September 21, 2025
Posted by: TurretGun
[This review was collected as part of a promotion.] This is my first set of Samsung Galaxy Earbuds, it is a huge upgrade from the earbuds I have previously, it works very well with the Galaxy AI with my S25 Ultra phone, I love it!
Value
5
Written by a customer while visiting Samsung US