Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Its okay
on September 24, 2025
Posted by: Bobby
from Texas
Expertise:Intermediate
The Galaxy Buds are okay, but I'm having issues with it. Trying to charge for some reason. The left side doesn't charge unless I apply pressure. But the right side has no problem charging
Also, they're a little bit uncomfortable. I'm 100% Samsung all the way
But this product, it could do better.
Also, they're a little bit uncomfortable. I'm 100% Samsung all the way
But this product, it could do better.
Features
4
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R, September 25, 2025
Good day Bobby,
Thank you so much for sharing your thoughts on your Galaxy Buds3 Pro! We love hearing from our wonderful customers about how their devices are working for them, so we really appreciate you taking the time to let us know. If only one of your earbuds isn’t charging, gently clean the charging contacts inside the case and on the earbuds—sometimes dust or wax can build up and prevent charging. If your buds have ear tips or wingtips, make sure they're fitted just right, as incorrect placement can affect charging inside the case. Take a quick look at both the case and the earbuds for any damage. Damaged earbuds won't charge, but the good news is that if only one is damaged, the other can still charge. If you notice any damage, consider getting a new pair. Alternatively, if your USB cable or wall adapter is damaged, a new one might be the solution. For more tips, refer to our online troubleshooting guide, linked below. If you need further assistance, our Samsung Support Team is always ready to help. We're here to help and look forward to making sure everything works perfectly for you. Thanks again for your kind review and for choosing Samsung!
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
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Thank you so much for sharing your thoughts on your Galaxy Buds3 Pro! We love hearing from our wonderful customers about how their devices are working for them, so we really appreciate you taking the time to let us know. If only one of your earbuds isn’t charging, gently clean the charging contacts inside the case and on the earbuds—sometimes dust or wax can build up and prevent charging. If your buds have ear tips or wingtips, make sure they're fitted just right, as incorrect placement can affect charging inside the case. Take a quick look at both the case and the earbuds for any damage. Damaged earbuds won't charge, but the good news is that if only one is damaged, the other can still charge. If you notice any damage, consider getting a new pair. Alternatively, if your USB cable or wall adapter is damaged, a new one might be the solution. For more tips, refer to our online troubleshooting guide, linked below. If you need further assistance, our Samsung Support Team is always ready to help. We're here to help and look forward to making sure everything works perfectly for you. Thanks again for your kind review and for choosing Samsung!
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Air buds pro
on September 23, 2025
Posted by: Bebekisses
[This review was collected as part of a promotion.] This air bud fit perctly and I loved the color. Its also sound proof where you dont hear other noise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 23, 2025
Posted by: MikeyLikey
[This review was collected as part of a promotion.] I love these headphones. You can control the volume from the earbud.
They are light and stay in when jogging.
They are light and stay in when jogging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and noise canceling
on September 23, 2025
Posted by: CodyEarl
[This review was collected as part of a promotion.] I love the sound quality of my Buds 3 pro. Crisp and clear sound and words. Plenty of volume and the noise canceling works great even while mowing and sound other loud outdoor activities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality
on September 23, 2025
Posted by: mehedi
[This review was collected as part of a promotion.] Its working very good.Aound quality ia awesome.Calling is also nice
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound quality
on September 23, 2025
Posted by: Tattaddict
[This review was collected as part of a promotion.] Sound quality is better then any buds out!! Galaxy AI organizes life for me and I love It!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Utah
Expertise:Expert
Verified Purchase:Yes
Repeat customer. Quality product exactly as described.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Buds Review
on September 23, 2025
Posted by: Theonebornoffleshandfire
[This review was collected as part of a promotion.] As a long-time user of wireless earbuds, I'm always on the lookout for the next big thing, and the Samsung Galaxy Buds 3 Pro have absolutely blown me away. They're a complete game-changer and a huge leap forward for the Galaxy Buds line.
First and foremost, the sound quality is nothing short of phenomenal. The dual-driver setup with the new planar tweeter delivers an incredibly rich and detailed audio experience. The bass is deep and punchy without being overpowering, and the mids and highs are crystal clear. Whether I'm listening to my favorite podcasts or a complex orchestral piece, every sound is rendered with stunning clarity.
The new stem design is a welcome change. Not only does it improve the fit and comfort for long-term wear, but the "Blade" controls are intuitive and responsive. I love the new pinch and swipe gestures, which make it effortless to control my music and calls. The addition of the "Blade Lights" is also a cool and practical touch, serving as a helpful status indicator.
I think these are the best wireless earbuds on the market, coming from the Airpods pro. I look forward to the next version of the Galaxy buds with the improved use of Galaxy AI. If there are any opportunities for testing for reviews In the future I would love to be involved in some way.
First and foremost, the sound quality is nothing short of phenomenal. The dual-driver setup with the new planar tweeter delivers an incredibly rich and detailed audio experience. The bass is deep and punchy without being overpowering, and the mids and highs are crystal clear. Whether I'm listening to my favorite podcasts or a complex orchestral piece, every sound is rendered with stunning clarity.
The new stem design is a welcome change. Not only does it improve the fit and comfort for long-term wear, but the "Blade" controls are intuitive and responsive. I love the new pinch and swipe gestures, which make it effortless to control my music and calls. The addition of the "Blade Lights" is also a cool and practical touch, serving as a helpful status indicator.
I think these are the best wireless earbuds on the market, coming from the Airpods pro. I look forward to the next version of the Galaxy buds with the improved use of Galaxy AI. If there are any opportunities for testing for reviews In the future I would love to be involved in some way.
Value
5
Written by a customer while visiting Samsung US