Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Mark
Verified Purchase:Yes
Only had for one month and had problems with working and charging. Sound is good.
Response from Samsung USBy R&R, October 7, 2025
Hi Mark,
Thank you for sharing your experience with your Galaxy Buds3 Pro. There’s nothing quite like popping your earbuds in only to realize they are dead — talk about a letdown. There are a few steps you can take to make sure your Galaxy Buds3 Pro are ready whenever you are on the go! First, ensure your earbuds are correctly placed in the case for a secure fit. Most importantly, use only Samsung-approved charging devices and accessories, as Samsung accessories are designed to optimize your battery life. Using other accessories could void your warranty and potentially cause damage. When you get a good charge, store them properly, and you should be good to go. Check out the resource below on how to maximize your earbuds' battery life. Thank you for your review. We appreciate you choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. There’s nothing quite like popping your earbuds in only to realize they are dead — talk about a letdown. There are a few steps you can take to make sure your Galaxy Buds3 Pro are ready whenever you are on the go! First, ensure your earbuds are correctly placed in the case for a secure fit. Most importantly, use only Samsung-approved charging devices and accessories, as Samsung accessories are designed to optimize your battery life. Using other accessories could void your warranty and potentially cause damage. When you get a good charge, store them properly, and you should be good to go. Check out the resource below on how to maximize your earbuds' battery life. Thank you for your review. We appreciate you choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: L HOG
from Utah
Expertise:Expert
Verified Purchase:Yes
Need smaller ear buds. The 3 sizes that I got is not enough. Other than that I love them.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Buds Pro 3
on September 24, 2025
Posted by: gotfolk
[This review was collected as part of a promotion.] The best ear buds my ears have had the pleasure to experience!!
Highly recommend
Value
5
Written by a customer while visiting Samsung US
Posted by: LvIS 11
from San Diego
Verified Purchase:Yes
Looks nice but the battery was not longer working,
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R, October 22, 2025
Hello LvIS 11
Thank you for your review of your Galaxy Buds3 Pro. We understand that when it comes to your earbuds, one of the main components to get you through the day is your earbuds' battery. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. You have the power to extend the life of your earbuds' battery. Here are some tips you can follow:
When your earbuds are not in use, it's best to keep them in the charging case with the cover closed. This practice not only keeps your earbuds safe but also ensures that their battery is preserved for when you need them.
Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app.
By following these tips, you can ensure that your Galaxy Buds3 Pro are always ready when you need them. For more detailed information on how to get the most out of your Galaxy Buds3 Pro battery, check out the online article linked below. We appreciate your feedback and are delighted to have you as part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your review of your Galaxy Buds3 Pro. We understand that when it comes to your earbuds, one of the main components to get you through the day is your earbuds' battery. From your early morning workout to a late night of studying, you want your earbuds' battery to last as long as you do. We'll give you the inside scoop on battery charging tips, steps to take to get the most out of your battery, and how to prevent damage to your earbuds. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. You have the power to extend the life of your earbuds' battery. Here are some tips you can follow:
When your earbuds are not in use, it's best to keep them in the charging case with the cover closed. This practice not only keeps your earbuds safe but also ensures that their battery is preserved for when you need them.
Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app.
By following these tips, you can ensure that your Galaxy Buds3 Pro are always ready when you need them. For more detailed information on how to get the most out of your Galaxy Buds3 Pro battery, check out the online article linked below. We appreciate your feedback and are delighted to have you as part of the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Rio Rancho NM
Expertise:Intermediate
Verified Purchase:Yes
They fit great and sound awesome and look phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ernest
Verified Purchase:Yes
Fits easily and is very comfortable. Audio quality is great too.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome ear buds
on September 24, 2025
Posted by: Cameron
[This review was collected as part of a promotion.] They fit perfectly and they work great with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on September 24, 2025
Posted by: Funtimes
[This review was collected as part of a promotion.] Great sound, talking and hearing quality. Easy to use and set up.
Value
5
Written by a customer while visiting Samsung US