Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound and durability, lacks gestures
on September 25, 2025
Posted by: DaKnee
[This review was collected as part of a promotion.] These buds have lasted well beyond my last few pair and have a great sound experience.
However, I've had difficulty getting gestures to work correctly. I find myself using my phone more to play/pause the buds as opposed to using the buds themselves. Maybe it has to do with the lengthier design, not sure.
Overall 4 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on September 25, 2025
Posted by: Spencer
from Arkansas
Expertise:Expert
Sounds is great and so is the noise cancellation!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LEMY
from SC, Sc
Expertise:Intermediate
Verified Purchase:Yes
Far better than the Buds Pro 2.
They stay in my ear better.
Better noise cancelling.
Better controls - I'm always touching and stopping the playlist with the Pro 2. The new control prevent this from happening.
Better noise cancelling.
Better controls - I'm always touching and stopping the playlist with the Pro 2. The new control prevent this from happening.
Overall better feel than the old ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on September 25, 2025
Posted by: Temporaldeer
[This review was collected as part of a promotion.] I upgraded from some cheap earbuds to Galaxy buds and its a night and day difference. Using Galaxy AI to help translate conversations at local markets is a huge deal. Battery life is amazing they make it through a whole work day and workout in the evenings and can go about a week before the case needs charged. Active noise canceling is fantastic for busy areas or when you dont want to be bothered. The touch controls are very responsive once you learn how to use them.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tyler
Expertise:Expert
Verified Purchase:Yes
3 and a half i couldn't put my finger on it but something is missing
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hello Tyler, We appreciate you sharing your thoughts on your Galaxy Buds3 Pro, even if it's hard to pinpoint exactly what makes them special. The new design has been praised for its exceptional comfort, making them among the most comfortably fitting earbuds so far. Their sound quality is recognized as some of the best available, delivering a rich and blissful listening experience. If you find what makes these earbuds your favorite and the best, we're eager to hear about it. Meanwhile, explore features like Galaxy AI and Live Transcribe that come with your Galaxy Buds3 Pro. Thank you for your review, and we're glad to have you as part of the Samsung community. All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
High quality
on September 25, 2025
Posted by: Sidney
from Worcester MA
Expertise:Intermediate
The noise canceling on these are amazing along with all the other settings and sound quality my only big complaint is the shape. Even after trying all the different size silicon tips and readjusting the placement of it in my ear (been using for 2 months) my ears hurt after about 20 minutes of use and they fall out from me eating or talking with them in.
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Earbuds fall out of ears too easily
on September 25, 2025
Posted by: Elle
from Utah
They dont stay in my ears at all.. i have to shove them in every 5 min or less sometimes. That or wear ear muffs or a beanie to hold them in.. why do i have to shove them in so deep? It feels like they are pushing on my eardrums.. and they also feel like they stretch my ears out... the sound canceling is great but i cant really move around with them in or they will fall out.. and when they fall out and hit the ground they have a loud ringing in them. The only way to fix the ringing is to put them back in the case for a few min.. i have the smallest rubber things on them but they still dont fit.. how can i make them more comfortable nd not fall out??? Please help these were expensive!!
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R, October 2, 2025
Hello Elle, We're here to help with your Galaxy Buds3 Pro. Properly wearing your earbuds is essential for better sound, comfort, and to prevent them from falling out. Incorrect fitting can cause discomfort, sound leaks, and increased risk of losing an earbud, especially during activities like jogging. Make sure to use the correct size ear tips, which come in various sizes, to ensure a snug fit without gaps for optimal audio and minimal sound leakage. If assistance is needed with changing tips, refer to our guide linked below. After fitting the tips, check the earbuds for the L and R marks. Insert the R earbud into your right ear with the R facing you, and similarly for the L. Angle the microphone toward your mouth for the best performance, adjusting the earbuds until they feel secure. You can also run a fit test and consult our troubleshooting article or YouTube tutorial for more tips. If you need further help, contact our Samsung Support Team. Thank you for choosing Samsung—we’re glad you’re a valued customer. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
How to fit and maintain your earbuds
https://youtu.be/ZeCG5680lkY
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://www.samsung.com/us/support/answer/ANS10003519/
How to fit and maintain your earbuds
https://youtu.be/ZeCG5680lkY
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
2025's earbuds of the century!
on September 25, 2025
Posted by: GSTYLE8910
[This review was collected as part of a promotion.] I've used Galaxy buds since the beginning. I push through the design changes and upgrades along with the GalaxyAI integration And man I'm glad I did! With these earbuds in you can set it up to where you don't even have to have your phone within reach. You can control everything by your voice you have easy to use buttons on the earbuds themselves but the hottest option so far is the earbuds self-fitting in your ear to give you the immense sound radioheads are looking for!
Value
5
Written by a customer while visiting Samsung US