Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,806 Reviews)
Open Ratings Snapshot
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
This product is excellent and the music quality is
on September 25, 2025
Posted by: Junjun
[This review was collected as part of a promotion.] This product goes very well, Helps me relax when listening to music
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazingly solid product
on September 25, 2025
Posted by: IcarusL
[This review was collected as part of a promotion.] The Buds3 Pro are amazing! The sound is super clear with deep bass and crisp highs, and the noise cancelation works way better than I expected. They're comfortable to wear for hours, and the case is small enough to carry anywhere. Battery life is solid, and they connect instantly with my phone. Calls are clear too, no complaints. Overall, I'm really happy with them-definitely worth it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these buds
on September 25, 2025
Posted by: Lyn825
[This review was collected as part of a promotion.] Wow, the sound on these buds are phenomenal the bass is dropping. I have played with these and the ambient sound the notice of raising ur head back just blew me put the water. The features on these buds are the best ever. I made a wise choice with these. Love them dearly.
Thanks again for such a wonderful product.
Shelia P.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect head phones!
on September 25, 2025
Posted by: Stephy
[This review was collected as part of a promotion.] These headphones are amazing the noise canceling is one of the best I have seen for ear buds and they're supper responsive when sliding your finger up and down on the sides for volume!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5-Star Review: Samsung Galaxy Buds 3 Pro
on September 25, 2025
Posted by: TBBuds3pro
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds 3 Pro for a few weeks now, and they have completely blown me away. These are not just earbuds — they’re a premium audio experience packed into an ultra-compact design. Samsung has truly stepped up the game with this release.
Next-Level Sound Quality
The audio is rich, detailed, and immersive. Deep bass, clear mids, and sparkling highs — everything sounds perfectly balanced. Whether I’m listening to music, podcasts, or watching movies, the soundstage is wide and cinematic. It’s honestly hard to go back to anything else.
Best-in-Class Noise Cancellation
The Active Noise Cancelling (ANC) is phenomenal. It blocks out everything from background chatter to airplane engines, and with the adaptive ambient mode, I can hear my surroundings when I need to — crystal clear and natural-sounding.
Galaxy AI Features — Smart & Seamless
One of the most impressive parts is the integration of Galaxy AI. Real-time live translation during calls, voice-to-text transcription, and even AI-based sound optimization make these buds incredibly smart. The AI adapts the sound profile based on your environment and listening habits — it's like having a personal sound engineer in your ears.
Battery Life & Charging
Battery life is fantastic — around 6-7 hours with ANC on, and the case gives multiple recharges. Plus, with fast charging, a quick 10-minute top-up gives you hours of playtime.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Good headphone bad charging
on September 25, 2025
Posted by: Blaze
Expertise:Expert
Got a brand new buds today use it it works perfectly but when I went to charge it left side wasn't working saying it wet it not wet. Then it disconnect to my phone now I can't even connect it
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, September 30, 2025
Hello Blaze, Thank you for contacting us and sharing your experience with your Galaxy Buds3 Pro. If you receive an error message about moisture detection, ensure you've wiped your earbuds thoroughly with a dry cloth. Try using them again, and if the problem continues, run diagnostics through the Members App. If necessary, reach out to support via the Support Section. We're here to assist you. We appreciate your loyalty as a Samsung customer. How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is top of its class
on September 25, 2025
Posted by: Stretchloc
[This review was collected as part of a promotion.] The buds pro 3 are even better than before they excel in every way I love this products
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Noise Cancellation
on September 25, 2025
Posted by: David122
[This review was collected as part of a promotion.] The buds are a great match-up against the Airpods pro 2 and have a better way of optimizing your audio quality
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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