Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Superior Sound POOR Design Functionality
on September 30, 2025
Posted by: Lena
from CA
Expertise:Intermediate
Main reason I'm leaving at 3:00 is because although the product is superior the functional design is poor. #1 the earpiece is too long so when you wash your face/dry your face/anything with your face your hands will bump it. #2 it's too difficult to put these back into the case efficiently and quickly its way too awkward. #3 they grt loose/fall out the ears too easily. #4 the case is heavy and could be half the weight. Functional design is important and I would return these if I could.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
4
Response from Samsung USBy R&R, October 2, 2025
Bonjour Lena, Thank you for your detailed feedback on the Galaxy Buds3 Pro. You've highlighted many concerns and explained your ratings, which helps us understand how users interact with their devices and how they fit and perform during daily use. We appreciate you taking the time to share. You've mentioned issues related to obstruction, placing the earbuds in the case, and transportation, which we will pass on to our developers. Regarding fit, here’s some guidance: the Galaxy Buds3 Pro come with different-sized ear tips. First, ensure you are using the correct size— snug fit, with no gaps between the ear and the tip, helps prevent sound leaks and enhances audio quality. If you need instructions on changing the tips, refer to our guide linked below. After fitting the correct tips: check the bottom of each earbud for the L and R markings. Insert the R earbud into your right ear with the R facing you, and do the same for the L. Angle each slightly so that the microphone on the bottom points toward your mouth, not straight down. Rotate the earbuds until they fit comfortably. You can also run a fit test to confirm the right fit. See the linked article below for more on achieving the optimal fit. Thanks again for sharing your experience and choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I can't get through the day without them
on September 30, 2025
Posted by: Rupert61
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are a very competent pair of wireless earbuds. They provide great audio, a comfortable fit, and a seamless experience for Galaxy phone users. I often pop them on at work to get through the day. Samsung has also done a great job integrating the voice controls, allowing hands-free operation without needing a wake word, which is a surprisingly convenient feature once you get used to it.A key advancement is the integration of Galaxy AI, though its full potential is unlocked only when paired with a compatible Samsung phone. The standout feature is the Real-time Interpreter Mode, which allows for simultaneous, in-ear translation during face-to-face conversations. Recommended.
- In collaboration with Gemini 2.5 Flash
- In collaboration with Gemini 2.5 Flash
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound of these headphones is wonderful.
on September 30, 2025
Posted by: SamsungLovers
[This review was collected as part of a promotion.] These headphones have unmatched quality and the surround sound is insane, I recommend them 100% and these are better than the previous version because they adhere better to the ears and do not fall as much, noise cancellation is another wonder that they could have implemented, there can be scandals outside and you can still listen to your music and your audios without any inconvenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great buds
on September 30, 2025
Posted by: Sergey
[This review was collected as part of a promotion.] Using them for almost a year. Nice sound for such size. They switch to ambient sound so nicely and fast, don't need to turn off music to have a short conversation. Also switches great when car signal or siren sounds nearby
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features+Great sound!
on September 30, 2025
Posted by: aFloridaMan
[This review was collected as part of a promotion.] Awesome product and a tiny package! These earbuds feature Galaxy AI that allow them to do all kinds of cool things such as translate different languages into a language that you understand on the fly! They sound amazing too, with adaptive noise canceling and EQ settings to tailor the sound to best suit you! I love these earbuds and wouldn't give them up for anything! Except maybe the next one's to come out!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 30, 2025
Posted by: Joven2013
[This review was collected as part of a promotion.] I'm using Samsung galaxy device (buds) during watching movies listen music with the help of Galaxy AI help me to enjoy while streaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Buds3 Pro deliver an outstanding audio.
on September 29, 2025
Posted by: SPECTAHOOD
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro have quickly become an essential part of my daily routine. Whether I’m commuting, working, or relaxing, they deliver crystal-clear audio with strong bass and impressive active noise cancellation that helps me stay focused in noisy environments. The comfort is excellent, allowing me to wear them for hours without any irritation. I use them for streaming music, taking calls, and even during workouts, and the seamless connectivity across my Samsung devices makes the experience even smoother. The integration with Galaxy AI features adds convenience, like better call clarity and smart suggestions, which truly enhance productivity. Overall, these earbuds combine style, comfort, and performance, making my everyday tasks more enjoyable and efficient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This are the best
on September 29, 2025
Posted by: Ghost503
[This review was collected as part of a promotion.] When I bought my buds3 Pro I was a little skeptical because I was more used to my buds2 pro and did not really liked the look, but from the first moment I put them in my ears they fit perfectly I knew I would love them, over time I wanted to replace the sponges and I couldn't find any information anywhere I had to search on youtube for a while I think that's the only complaint everything else was great, one day my son was playing and threw them in the pool and nobody noticed I thought I had lost them, 6 days later I found them and they were still working like the first day very well done Samsung.
Value
5
Written by a customer while visiting Samsung US