Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
the best hearing aid experience
on September 30, 2025
Posted by: harcs1958
[This review was collected as part of a promotion.] The quality of this product, supported by AI, makes it a unique experience. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Finally top buds from Samsung
on September 30, 2025
Posted by: SammyNotelove
[This review was collected as part of a promotion.] The Samsung Galaxy Buds Pro 3 are seriously great. The sound is super clear with nice bass, and music and calls both sound awesome. The noise canceling is really impressive—it blocks out background noise without making things sound weird. They’re really comfy too, even after wearing them for a long time, and they stay in place really well. Battery life is solid—I can use them all day without needing to charge. They connect to my phone right away, and switching between my phone and tablet is super smooth. The touch controls are easy to use. Overall, just really solid earbuds that do everything I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra: AI Peak, Camera Refinement
on September 30, 2025
Posted by: ReoSamsung12
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra solidifies its position as the pinnacle of the Android market, not by radical hardware shifts, but through refined excellence and a deep-dive into Galaxy AI. Performance is effortlessly handled by the Snapdragon 8 Elite for Galaxy chipset, ensuring buttery-smooth operation across all tasks. The centerpiece remains the massive, brighter 6.9-inch Dynamic AMOLED 2X display, which sets a new standard for clarity and color accuracy, now housed in a lighter, more ergonomic titanium frame.
The camera system, while having minimal hardware changes over its predecessor, is elevated by the new AI ProVisual Engine. The key upgrade is the 50MP ultrawide sensor, delivering sharper, more detailed landscape and macro shots. Software-based enhancements like Audio Eraser for video and advanced AI editing tools push mobile photography further. Crucially, the 5,000mAh battery provides class-leading endurance, demonstrating exceptional optimization to last up to 17 hours in testing.
The star of the show is the expanded Galaxy AI. Features now include complex, cross-app action commands via voice and further integration of the Real-Time Interpreter for seamless communication. The S Pen functionality remains a key differentiator for productivity. Minor drawbacks include the slightly derivative design and the high price, but the S25 Ultra delivers a complete, powerful, and now hyper-intelligent mobile experience.
The camera system, while having minimal hardware changes over its predecessor, is elevated by the new AI ProVisual Engine. The key upgrade is the 50MP ultrawide sensor, delivering sharper, more detailed landscape and macro shots. Software-based enhancements like Audio Eraser for video and advanced AI editing tools push mobile photography further. Crucially, the 5,000mAh battery provides class-leading endurance, demonstrating exceptional optimization to last up to 17 hours in testing.
The star of the show is the expanded Galaxy AI. Features now include complex, cross-app action commands via voice and further integration of the Real-Time Interpreter for seamless communication. The S Pen functionality remains a key differentiator for productivity. Minor drawbacks include the slightly derivative design and the high price, but the S25 Ultra delivers a complete, powerful, and now hyper-intelligent mobile experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Sound quality is great. Improve the design of buds
on September 30, 2025
Posted by: Reosamsung
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro set a new standard for sound quality and smart features, but are fundamentally hampered by a comfort flaw that Samsung must address.
Audio performance is fantastic—clear, balanced, and premium. Usability is top-tier; the transition to a stem-based design allows for perfectly engineered pinch and swipe controls, making volume and playback intuitive and reliable. The true headline, however, is Galaxy AI. Features like Real-Time Translation (with a Galaxy phone) and advanced Adaptive ANC, which intelligently tailors noise canceling to your surroundings (e.g., dampening a jet engine while allowing a voice announcement), deliver an unparalleled, futuristic experience.
Unfortunately, the new, angular design of the main earbud body, which sits deeper in the concha, causes significant discomfort and irritation for a notable number of users. This is a common complaint, with some finding the new shape virtually unwearable for extended periods or for simply resting their head. The issue prevents the Buds from being the ultimate all-day earbud they were designed to be.
The next generation requires a complete redesign of the earbud shell to a smoother, more universally ergonomic shape. The current Pro models are an engineering marvel in audio and AI, but a design rethink is mandatory to match that excellence with foundational, all-day comfort.
Audio performance is fantastic—clear, balanced, and premium. Usability is top-tier; the transition to a stem-based design allows for perfectly engineered pinch and swipe controls, making volume and playback intuitive and reliable. The true headline, however, is Galaxy AI. Features like Real-Time Translation (with a Galaxy phone) and advanced Adaptive ANC, which intelligently tailors noise canceling to your surroundings (e.g., dampening a jet engine while allowing a voice announcement), deliver an unparalleled, futuristic experience.
Unfortunately, the new, angular design of the main earbud body, which sits deeper in the concha, causes significant discomfort and irritation for a notable number of users. This is a common complaint, with some finding the new shape virtually unwearable for extended periods or for simply resting their head. The issue prevents the Buds from being the ultimate all-day earbud they were designed to be.
The next generation requires a complete redesign of the earbud shell to a smoother, more universally ergonomic shape. The current Pro models are an engineering marvel in audio and AI, but a design rethink is mandatory to match that excellence with foundational, all-day comfort.
Value
3
Response from Samsung USBy R&R, October 1, 2025
Good day to you Reosamsung, Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. We appreciate your feedback and enjoy learning how our products are positively impacting your life. You’ve highlighted many great features and shared thoughtful opinions on the design. We are continually working to improve sound quality, as well as the feel and appearance of our Galaxy Buds. Your insights help us better understand user needs as we develop new features. We value your input and are glad to have you as a part of the Samsung family. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on September 30, 2025
Posted by: Germano
[This review was collected as part of a promotion.] I really enjoy using these earbuds overall — the sound quality is crisp, the bass is deep without being overwhelming, and the Bluetooth connection is fast and reliable. The battery life is also excellent; I can go through a full day of work and still have plenty of charge left. The touch controls are intuitive, and the case is compact and easy to carry around.
That being said, my biggest issue is that the earbuds just don’t stay in my ears very well. Even with the different ear tip sizes, they tend to slip out, especially when I’m moving around. This can get frustrating at times, especially since everything else about them is great.
If Samsung could improve the fit or add more secure options for people with different ear shapes, these would be perfect. Until then, I’d say they’re still an excellent choice if comfort and staying power aren’t deal-breakers for you.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds are OK
on September 30, 2025
Posted by: TechGuy
[This review was collected as part of a promotion.] I purchased the Galaxy Buds Pro3 to replace my Air pods Pro. Having a hearing issue, the Airpods had a hearing feature that was amazing, my hope was that Samsungs would at least be good but I can't say that it was. I constantly got feedback while using the hearing enhancement features. If you don't need that, however, using the buds for music was an exceptional experience. The bass and range of sound you experience is just as good if not better than competitors. Pairing and ease of use were simple and straightforward making these easy for anyone. Usually I have an issue with earbuds and comfort but these were an exception, they truly felt like they belonged in your ears and I often forgot that I had them in. If it weren't for having hearing issues I would've kept them, but if you're looking for great audio and Galaxy AI use hands free (much better than the competition, by the way), these are a no brainer!
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hey there TechGuy, Thank you for reaching out and sharing your experience with the Galaxy Buds3 Pro. We appreciate you trying them out. We recognize that earbuds are highly personal, and each person's preferences for feel and sound quality differ. With its comfortable design and improved hardware, the Galaxy Buds3 Pro provides a distinctive audio experience. We welcome your feedback on features that could enhance accessibility for users with diverse hearing needs. Thank you for your review. As we continue to develop our products, we hope you'll find an earbuds pair that suits your needs over the long term. Thank you for choosing Samsung's innovation. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best, I love them
on September 30, 2025
Posted by: Elisseo
[This review was collected as part of a promotion.] Since I have them I am very satisfied, great sound quality and the modes are excellent, they are a great tool for work since they allow me to answer calls with clear sound and apart from that at my work there is noise from machines and when I speak they tell me that no noise can be heard only my voice and that is quality and thanks to Galaxy AI of course, in short I think they are the best headphones I have ever had and I feel that I have made a good purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sounds quality is King
on September 30, 2025
Posted by: Toystotech
[This review was collected as part of a promotion.] So these are so amazing my son borrowed my 1st pair about a week ago and I just bought my 2nd pair 3 days ago sept 26th
I love the quality and the range on these. I can be in another room and they still stay connected. And they are on sale right now best price I have seen.
I love the quality and the range on these. I can be in another room and they still stay connected. And they are on sale right now best price I have seen.
Value
5
Written by a customer while visiting Samsung US