Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent sound and function!
on October 1, 2025
Posted by: Dee8989
[This review was collected as part of a promotion.] I love my buds! I use them for all my streaming and gaming on my phone, tablet, and gaming tablet. I especially enjoy using Galaxy AI to set reminders and control my media! 10/10!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
🎧 Galaxy Buds 3 Pro: The AI-Powered Audio Master
on October 1, 2025
Posted by: Nmeaker91
[This review was collected as part of a promotion.] These aren't just earbuds; they're the central processing unit for my ears. Whether I'm locked into a work call where the mics are so clear, no one knows I'm making coffee—or totally immersed in gaming on my PC and Xbox, the audio quality is flawless.
The moment I switch from listening to music to a conversation, the Adaptive ANC tunes itself perfectly. It's like having an invisible sound engineer 24/7. These Pros seamlessly juggle my entire digital life, making them the ultimate multi-tasker for the modern professional gamer. If your day demands pristine sound from the board room to the battleground, this is your gear. But note, you cannot connect w devices at the same time.
Value
5
Written by a customer while visiting Samsung US
Posted by: Buds3
Expertise:Intermediate
Verified Purchase:Yes
They are ok. Thought that translation would be more natural but it's not
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, October 2, 2025
Hello Buds3, Thank you for sharing your thoughts on your Galaxy Buds3 Pro. Feel free to change the translator style for a more natural sound, but remember it processes and delivers information quickly and seamlessly. To customize, open the Interpreter app, tap the More options icon (three vertical dots), then select Recents or Settings. You can choose Language packs for translation, Voice styles, or Tap to talk. We hope this helps. We appreciate your feedback and are glad to have you in the Samsung community. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 1, 2025
Posted by: Carlos Us4
from Las Vegas
Expertise:Intermediate
Spectacular sound, and battery life, I love my Galaxy Buds 3 Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great Untol They Weren't
on October 1, 2025
Posted by: Anonymous
Expertise:Intermediate
When I got these earbuds, I loved them. The sound was great and the fit was perfect. One day, I put them on and the right one screamed in my ear. I have no clue why. I set them aside in my drawer for a while until someone in Members said to turn off ANC. That worked for a couple of times then they screamed in my ear again. It startled me and the bud flew out of my ear.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hey ScottAPowers, Thank you for sharing your experience with your Galaxy Buds3 Pro. If you hear a loud noise, it might mean your earbuds need a software update. When an update is available, you'll get a popup notification on your computer. Click Check for Updates or Update and follow the instructions. If the problem continues, submit an error report via the Wearables app while connected to your earbuds. Open the app, tap the three horizontal lines, then tap Settings and select Contact Us. This sends information directly to Samsung designers. For more details, check the online article linked below. We appreciate your feedback and are happy to have you in the Samsung community. No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#update-software-on-your-samsung-earbuds-using-a-computer
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Ear buds stopped charging.
on October 1, 2025
Posted by: Turtle
Expertise:Intermediate
I have constantly gotten notifications that the earbuds have stopped charging while in the case the entire time I've had them. Im constantly having to clean invisible "dirt" off of the ear buds even tho there is nothing there. Today, I got another alarm saying the left ear bud had stopped charging, i went to clean it and it said it had 1% battery even tho i had not used it is days and have only been using the right bud. It is now dead and will not charge back up even with using another case. Save your money and DO NOT BUY this junk. Samsung dropped the ball with these.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 2, 2025
Hola Turtle, Thank you for sharing your experience with the Galaxy Buds3 Pro. If you keep getting notifications that your earbuds aren't charging, it might be time to check for software and firmware updates. Make sure both your earbuds and your phone or tablet have the latest versions installed. If the issue occurs with a specific app like Spotify, verify that the app is also updated. When using your earbuds with a computer, TV, or watch, check for updates on those devices too. A software update notification will appear on your computer when available—click 'Check for updates' or 'Update' and follow the instructions. For more details, see the online article linked below. We appreciate your feedback and are glad to have you in the Samsung community. No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#update-software-on-your-samsung-earbuds-using-a-computer
-Ty
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https://www.samsung.com/us/support/troubleshooting/TSG01111323/#update-software-on-your-samsung-earbuds-using-a-computer
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
These Buds Are For Me
on October 1, 2025
Posted by: Limdsay7898
[This review was collected as part of a promotion.] I have had numerous sets of ear buds and didn't realize what I was missing out on until I got The Galaxy Buds 3pro. WOW!!! You can automatically tell a difference in these Buds and any others I have tried. "Other Buds" always have one that never seems to give off the same volume or even sound. With my 3pros the sounds are so crystal clear in both ears. Your always getting the same volume when you have them both in, without any distortion. You get only clear sounds. No matter if listening to a podcast, music, and especially when you have them in while talking to aomeone, they are always crystal clear! I would and have suggested these to anyone looking for earbuds!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, simple, no glitches, stylus is a plus
on October 1, 2025
Posted by: Agarcia1571
[This review was collected as part of a promotion.] Overall, great phone, I've had it for about a week after my previous phone's camera broke. The camera on this phone is fantastic, great specs, great storage space, I have some many apps downloaded and I can still download much more, does not lag, great size for my hands. I need to take so many notes at work and with the stylus it's super helpful since it's right at my fingers, I don't need to grab a note pad, it's the best upgrade I've done so far when it comes to phones.
Value
5
Written by a customer while visiting Samsung US