Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Has great sound and easy functioning
on October 2, 2025
Posted by: BostonScally
[This review was collected as part of a promotion.] I like how easy-to-use the buds are for me. The compatibility with my Samsung phone makes it very easy to use and the options I feel are unlimited.
Value
5
Written by a customer while visiting Samsung US
Posted by: Richard
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from the Buds 2 and...I don't like these as much. The fit is awkward and maybe because of the fit, music sounds flat. Don't get me wrong, the quality of the audio is fine, but there's barely any bass and the ANC can be unhelpful at times. There are improvements though. The battery is great and the voice awareness mode is impressive and helpful when I'm in the office. They are very light and my be affecting how I perceive them in my ear. I'm sure the sound problems can probably be fixed with an update or something, but just overall...if I had to do this purchase over again, right now, I would have probably gone with a different model.l or Samsung buds.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hi Richard,
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please find out more about active noise cancellation and how to adjust it to your liking by checking out the article linked below.
We know the fit of the Galaxy Buds3 Pro is different than previous generations. It's really all about getting the proper alignment for the best sound quality. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. The articles linked below provide more details on how to get the right fit and adjust the ANC on your Galaxy Buds3 Pro. Thank you for your review. We are happy you are on the Samsung journey with us.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. Newer Samsung Galaxy earbuds include Active noise canceling! When this feature is turned on, it will block out noise in the nearby area so that you can be fully immersed in your music. If you ever need to be aware of your surroundings, turn off Active noise canceling. Please find out more about active noise cancellation and how to adjust it to your liking by checking out the article linked below.
We know the fit of the Galaxy Buds3 Pro is different than previous generations. It's really all about getting the proper alignment for the best sound quality. Galaxy Buds3 Pro come with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Check the bottom of the earbuds for directional marks. You will see an L and an R. Insert the R bud into your right ear with the R facing you. Insert the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. You can adjust the buds by rotating them forward and backward until the fit feels right. The articles linked below provide more details on how to get the right fit and adjust the ANC on your Galaxy Buds3 Pro. Thank you for your review. We are happy you are on the Samsung journey with us.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great product
on October 2, 2025
Posted by: budsbudding
[This review was collected as part of a promotion.] Look & feel great
Great feature Galaxy AI works wonderfully
Great feature Galaxy AI works wonderfully
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These things are amazing.
on October 2, 2025
Posted by: DRay0926
[This review was collected as part of a promotion.] I cant begin to explain how awesome these are. I can hear with clarity. They fit great. The most important thing for me is that other people dont struggle to hear me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clearing and immersion sound and adjustable to ear
on October 2, 2025
Posted by: S25U7tag
[This review was collected as part of a promotion.] Haven't utilized Galazy AI yet eith these, but i intend to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality headphones
on October 2, 2025
Posted by: Evilsmasher86
[This review was collected as part of a promotion.] I have had a pair of these for the last year or so and have nothing but good things to say about them. The galaxy bud 3 pros have an amazing audio sound and with the multitude of options for equalizing with the headphones, it has boosted the music to an even higher quality. I also consistently use the voice command feature to help while working which has simplified everything involving both music and podcasts even more, allowing me to backtrack and skip forward with basic phrases, as well as the ambient noise control picking up voices and allowing you to tune out the background and focus on the conversation and the music simultaneously.
Value
5
Written by a customer while visiting Samsung US
Posted by: Tammy
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Good ear buds. I have to get use to the style of these compared to the other pair I owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AJ styles
from las vegas
Expertise:Expert
Verified Purchase:Yes
these are great earbuds. i bought and extra pair to pair with one of my devices
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US