Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great pair of earbuds
on September 7, 2026
Posted by: AndroidOveeIPhone
[This review was collected as part of a promotion.] Im glad I chose these earbuds, the sound is great and the noise canceling is amazing and they are comfortable to wear. I can wear them for hours with no ear pain.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these earbuds
on September 7, 2026
Posted by: ITP2000
[This review was collected as part of a promotion.] When I bought these earbuds, I was hoping for quality, and quality is what I received. I chose these when my Buds FE weren't enough for me, and the Buds 3 Pros' features blew me out of the water. 360° audio with head tracking while listening to live music makes me feel like I'm in that crowd as the artist/band performs. Absolutely excellent job.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Option for Buds
on September 7, 2026
Posted by: LyricSeal
[This review was collected as part of a promotion.] I chose Buds 3 Pro because I have a Buds 2 Pro but I knew that those seem better for when I'm working around loud sounds but was able to get the Buds 3 Pro and I was blown away by the options it had and the audio quality was an amazing upgrade. For both, laughing or just moving my face or head around in certain ways, they start slowly sliding out or pushing out by themselves so I'm still dealing with that but overall, the buds 3 pro are great. Sound, the extra options, and the unique settings for certain things like the adaptive sound and making it where you can talk and it pauses the music or turning that option off entirely is nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Meets required use with some issues.
on September 7, 2026
Posted by: Love2Review
[This review was collected as part of a promotion.] Issues include: device takes a while to connect, people report microphone as muffled. The volume sometimes causes issues. The device disconnects out of nowhere, and sometimes connects out of nowwhere.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hello Love2Review, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the Bluetooth connection of your device at your convenience. We have also shared a link to an article to help you with your calls. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Bud3pro
on September 7, 2026
Posted by: 2galaxyandbeyond
[This review was collected as part of a promotion.] As a mobile gamer, precise audio and crisp haptic feedback are my non-negotiable. That’s why I chose the Samsung Galaxy Buds3 Pro as my ultimate companion. On Liviks unforgiving battlefield, where every decibel can mean the difference between victory and elimination, these buds delivers crystal-clear, immersive sounds, alongside with its powerful active noise cancellation. All of that combine with a premium, comfortable fit for those long gaming sessions. Chefs kiss.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A home run in every field
on September 7, 2026
Posted by: CorkBst
[This review was collected as part of a promotion.] I chose the Samsung Buds3 Pro because of my long train commute. The noise canceling features allowed me to get some much needed sleep.
They are very comfortable and dont fall out when I am walking or going up stairs. The foam tips are worth every penny.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Need some improvement
on September 7, 2026
Posted by: Leftyballer
[This review was collected as part of a promotion.] As far as the fitting it could use some adjustments seems like you had to push a man to get a good snug fit even with the multiple sizes available based on my base type of guy and really can't really have that base that I would like in in the earbuds Clarity is good the surround canceling setting is pretty cool other than that everything else is pretty good
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hi there Leftyballer, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds is to you for prolonged usage and enjoyment. We have provided a link to an article to help you with the placement of your earbuds. You can also your Samsung Galaxy device to perform a fit test with your earbuds. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
How to wear the Samsung Galaxy Buds4 or Buds4 Pro
samsung.com/us/support/answer/ANS10007667/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds3Pro in review
on September 7, 2026
Posted by: RenegadeZ3R0
[This review was collected as part of a promotion.] I chose the Buds3Pro because of the translator feature. Bushing up on my Spanish i had a work trip that never happened but the trip needed people who could speak Spanish. The idea was to go on the trip and keep them on but for anything I didn't understand or could keep up with i was hoping the translator would help with the conversation. Again the trip never happened. Though I have tested it at work as there are many languages spoken and it does translate to me. Pretty cool. Love it for music and also phone conversations. Really good pair of buds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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