Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
This product is awesome
on October 3, 2025
Posted by: BasicallyBot
[This review was collected as part of a promotion.] These buds sound great no matter what activity I am doing!! And the design is different from other brands which makes them look cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earphones!
on October 3, 2025
Posted by: Boyonce
[This review was collected as part of a promotion.] These earphones have been nothing but i.pressive for me, love the light features, especially when I go running in the morning when it is still dark, im able to turn on the lights so it is lit, so I can be seen. Another feature I enjoy is the Galaxy AI feature, being able to just speak to my earphones and asking a question, and it gives me the relevant i formation needed on the go is also amazing! All in all I would recommend these to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best full sound and very confort for the ears.
on October 3, 2025
Posted by: CAEZ360
[This review was collected as part of a promotion.] Good quality batery time for use and very ligth weigth, confort and the beatifull sound
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has the ai translation feature i love it
on October 3, 2025
Posted by: Baphomet
[This review was collected as part of a promotion.] I love to use the ai translation feature when I game mostly because it makes it easier to play with other people who don't speak English also it's very useful to use while simple talking to someone in my neighborhood
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped working within a month
on October 2, 2025
Posted by: Belfeezy
[This review was collected as part of a promotion.] I purchased the Galaxy Buds 3 Pro with the expectation that a premium Samsung product would deliver a reliable, high-quality experience. Unfortunately, my ownership of this device has been marked by consistent frustration and disappointment. The most significant issue has been charging reliability. On numerous occasions, the charging case indicates that it is functioning properly, yet one or both earbuds fail to charge as intended. I have attempted multiple solutions, including using official Samsung chargers, different cables, and various power sources, but the problem remains unresolved. This has resulted in the earbuds frequently running out of power at inconvenient times, which defeats the entire purpose of owning wireless earbuds.
Equally concerning is the instability of the Bluetooth connection. Despite being paired with a compatible Samsung phone, the earbuds often disconnect unexpectedly during music playback or phone calls. At times, they struggle to reconnect, requiring me to reset the pairing process altogether. These interruptions severely undermine both productivity and enjoyment, especially during work-related calls or when listening to media on the go.
While the audio quality is acceptable when the earbuds are functioning, it does not compensate for the fundamental flaws in charging and connectivity. I reached out to Samsung support and followed all recommended troubleshooting steps, including firmware updates and resets, yet the problems persist. This was.....
Equally concerning is the instability of the Bluetooth connection. Despite being paired with a compatible Samsung phone, the earbuds often disconnect unexpectedly during music playback or phone calls. At times, they struggle to reconnect, requiring me to reset the pairing process altogether. These interruptions severely undermine both productivity and enjoyment, especially during work-related calls or when listening to media on the go.
While the audio quality is acceptable when the earbuds are functioning, it does not compensate for the fundamental flaws in charging and connectivity. I reached out to Samsung support and followed all recommended troubleshooting steps, including firmware updates and resets, yet the problems persist. This was.....
Value
1
Response from Samsung USBy R&R, October 22, 2025
Hi Belfeezy,
Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. Our goal is to provide our users with an excellent, streamlined audio experience. Based on what you have mentioned, Samsung products are of the highest quality and are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed experience with your Galaxy Buds3 Pro. Our goal is to provide our users with an excellent, streamlined audio experience. Based on what you have mentioned, Samsung products are of the highest quality and are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great command
on October 2, 2025
Posted by: Subbu123
[This review was collected as part of a promotion.] I use this samsung buds for streaming gaming and calls meetings and every purpose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 Pro are AMAZING!!!
on October 2, 2025
Posted by: 1mOmaR
[This review was collected as part of a promotion.] Sound quality, soundstage and bass response are incredible on a true wireless earbud like this ones, very very clean and sharp sound. They're easily the best true wireless earbuds based on sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy buds 3 pros features
on October 2, 2025
Posted by: CthulhUwU
[This review was collected as part of a promotion.] The galaxy buds 3 pros has several amazing features including auto pausing when one of the buds is removed from your ear, sound dimming if it picks up audio so you can have a conversation while listening to music, it can translate foreign languages into your language. It has four sound modes so you can either hear everything around you or nothing at all. They have a buttonless control so just a touch of a finger you can pause or control volume.
Overall these are my everyday use buds and I will continue to use them
Overall these are my everyday use buds and I will continue to use them
Value
4
Written by a customer while visiting Samsung US