Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,806 Reviews)
Rating breakdown 14,806 reviews
5 Stars
10,179
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
These buds have great sound; design & features
on October 5, 2025
Posted by: Native23
[This review was collected as part of a promotion.] I use my Galaxy Buds3 Pro everyday. Wear them at work, out walking, sitting outside. I love how the Ambient setting is so clear. When I use Galaxy AI, it's very simple. I recommend these buds!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
They're okay
on October 5, 2025
Posted by: Saefish
[This review was collected as part of a promotion.] They are decent. Noise cancelation needs improvement.
Value
4
Written by a customer while visiting Samsung US
Posted by: ldjb
from NYC
Expertise:Expert
Verified Purchase:Yes
Samsung have nailed the earbuds with the third try. The Galaxy Buds 3 deliver reliable performance, rich sound quality, and clear audio across all uses—whether you’re taking phone calls, listening to music, or enjoying podcasts. The noise canceling is particularly impressive, easily drowning out background hums such as the steady drone of an airplane.Battery life is strong enough for long days and commutes, and the fit is comfortable without feeling heavy in the ear. Call quality holds up even in noisy environments, making them a dependable option for work and travel alike.
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great but could be better.
on October 4, 2025
Posted by: Itsyuhgrrl
[This review was collected as part of a promotion.] I love my buds pro. However, there is not way to mute your buds without doing it manually from the device itself for something that is a pro device, I would think that there should be just a simple gesture you could press to make it mute. All my other expensive buds/ headphones can do that but not this one. Not only that but often times one of the buds does not charge because it doesn't have a great connection in the case. I have to make sure the bottom of the buds is wiped before I put it in the case to ensure charging. Honestly I don't think I'd buy these again knowing all the issues I've had with them. They however, have great battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome headphones
on October 4, 2025
Posted by: DadVic
[This review was collected as part of a promotion.] These are so good I bought 2 pairs ... Their comfortable, they charge fast and hold a charge a long time and they sound great ... I got a pair for myself and one for my kid ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Snug fit in tiny ears
on October 4, 2025
Posted by: PrettiNPink
[This review was collected as part of a promotion.] I tend to always loose my buds because they fall right outta my ears. With these I haven't lost one yet. I enjoyed the fact that they came with multiple extra buds so you can decide which size is best for you I love how they cancel out all outside noise giving the call or song a crisp, clean, vocals without any disturbance. These are by far my favorite pair of buds yet. Highly recommend you get yourself a pair!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung ear buds
on October 4, 2025
Posted by: Bughouse69
[This review was collected as part of a promotion.] Could not get them to fit right. The hard plastic was rubbing a blisters inside my ear.
Value
1
Response from Samsung USBy R&R, October 7, 2025
Hi Bughouse69,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We recognize how crucial comfort is when wearing your buds daily, and finding the right fit often requires some adjustments. If wearing them causes discomfort, please discontinue use. Properly fitting earbuds offer improved sound quality, greater comfort, and a secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and may fall out, especially during activities like jogging. Make sure you have the correct size of ear tips, which should fit snugly without gaps to prevent sound leaks and optimize audio quality. After selecting the right tips, check the earbuds for the L and R markings. Insert the R earbud into your right ear with the R facing you, and similarly for the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth. Adjust the fit by rotating them until comfortable. You can also perform an earbud fit test to verify the proper fit. For more tips, refer to the online resource linked below. Thank you for your review and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. We recognize how crucial comfort is when wearing your buds daily, and finding the right fit often requires some adjustments. If wearing them causes discomfort, please discontinue use. Properly fitting earbuds offer improved sound quality, greater comfort, and a secure fit. Ill-fitting earbuds can cause discomfort, sound leaks, and may fall out, especially during activities like jogging. Make sure you have the correct size of ear tips, which should fit snugly without gaps to prevent sound leaks and optimize audio quality. After selecting the right tips, check the earbuds for the L and R markings. Insert the R earbud into your right ear with the R facing you, and similarly for the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth. Adjust the fit by rotating them until comfortable. You can also perform an earbud fit test to verify the proper fit. For more tips, refer to the online resource linked below. Thank you for your review and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: J Paris
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Very nice earbubuds. Love the noise cancelling and adaptive sound options.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US