Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jean
Expertise:Intermediate
Verified Purchase:Yes
My Samsung earbuds left side don't want charge less than 3 weeks 😒😒
Response from Samsung USBy R&R, October 10, 2025
Good day Jean,
Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy Buds3 Pro. You mentioned one side isn't holding a charge, and we value your feedback. The Buds3 Pro offer immersive sound and adaptive noise control within a sleek, ergonomic design. Your insights emphasize the importance of durability and thoughtful design for a better listening experience, informing future Galaxy Buds development. Samsung products are protected against manufacturing defects in materials and workmanship under a limited 12-month warranty. Additionally, you can extend coverage with Samsung Care+ on eligible devices for added support. Contact our Samsung Support Team to learn more about warranty options. We’re here to assist you. Thanks for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Unreal Sound and Comfort — Galaxy AI is Top Tier
on October 8, 2025
Posted by: SlapsRUS
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro blew me away from the moment I put them in. The sound quality is crystal clear — deep bass, balanced mids, and crisp highs that make music, gaming, and calls sound next-level. The Active Noise Cancellation is excellent, especially in loud environments, and the Ambient Mode feels incredibly natural when I need to stay aware of my surroundings.
What really sets them apart is how well they work with my Galaxy S25 Ultra and Galaxy AI features. The automatic device switching, real-time voice translation, and overall seamless connection make it feel like everything’s part of one smart system. The fit is super comfortable even for long sessions, and the touch controls are smooth and accurate.
These are easily the best earbuds I’ve owned — perfect mix of premium sound, comfort, and smart features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I just buy it for my wife and she love it
on October 8, 2025
Posted by: Tacuasin
[This review was collected as part of a promotion.] My wife is very happy with it. She love it the computer have a good keyboard.Speak enough really thin.I like that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 8, 2025
Posted by: OmegaWizard
[This review was collected as part of a promotion.] The Galexy AI live translate is a huge help for understanding the basics of what's going on around me. They work so well with my s24 ultra and have great sound quality. Couldn't recommend a pair of ear buds more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great ear buds
on October 7, 2025
Posted by: srj35501
[This review was collected as part of a promotion.] Earbuds offer great sound quality. Features such as ambient noise allow you to adjust the listening experience based on your surroundings.
The find feature is also a plus.
The buds have a good time usage and can be charged wirelessly.
The ear pads are a little flimsy so if you want to change them be careful not to rip them.
The find feature is also a plus.
The buds have a good time usage and can be charged wirelessly.
The ear pads are a little flimsy so if you want to change them be careful not to rip them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The material is the only thing wrong
on October 7, 2025
Posted by: Upsygb
[This review was collected as part of a promotion.] Galaxy ai does help a bit with commands but its a bit deaf which i don't really care about. all I care about is the material it feels flimsy and easy to break.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds3 Pro..
on October 7, 2025
Posted by: EarHustler
[This review was collected as part of a promotion.] For the Galaxy Buds3 Pro I would like to have a better noise canceling feature. Much longer battery life too. Sometimes my voice is not clear enough to people I'm talking to on the phone via the air-buds, so tighten up on that! Also it would be nice to have earhooks included to keep them from falling out of your ears.
Note: We'd like wired earphones added back too, because when charging our earbuds it's a good idea to resume our phone conversations while charging our Galaxy Buds3 Pro! Thank you.
Note: We'd like wired earphones added back too, because when charging our earbuds it's a good idea to resume our phone conversations while charging our Galaxy Buds3 Pro! Thank you.
Value
4
Written by a customer while visiting Samsung US
Posted by: Bob M
Expertise:Intermediate
Verified Purchase:Yes
As I've come to expect from Samsung products over the years of having several, the construction and sound quality are exceptional. They fit comfortably and battery life is first rate. My only reason for not going with a 5 star rating is, I'm still struggling with the main reason for buying these particular earbuds and that is the advertised ability to be used for live language translations. The recommended smart phone app leaves confusion on how this is supposed to function. It I'm not giving up.
I would recommend this to a friend!
Written by a customer while visiting Samsung US