Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best Buds Ever
on October 9, 2025
Posted by: GenX66
[This review was collected as part of a promotion.] These are far better than my Pro 2 buds. Better noise canceling and better bass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply great
on October 8, 2025
Posted by: Sonetde
[This review was collected as part of a promotion.] The sound quality of the earbuds is truly remarkable, offering a rich and immersive listening experience. Moreover, the sleek and ergonomic design ensures a comfortable fit, even during extended use. The intuitive touch controls make it easy to manage music playback and calls. Battery life is also commendable, providing hours of uninterrupted listening pleasure. Overall, these earbuds present a compelling package for anyone seeking quality audio and convenience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds with one drawback
on October 8, 2025
Posted by: BlackBalled
[This review was collected as part of a promotion.] So this is my third pair of Galaxy Buds. These buds have a ton of features. They fit comfortably in my ears. They have noise cancelling, and ambient sound as well. They can detect sirens, and turn down the volume automatically. The sound quality is solid. My only complaint is the battery life. I'm not sure if this is due to my settings (possibly). Over all 8 out of 10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great set of earbuds that just work!
on October 8, 2025
Posted by: Kangoo4
[This review was collected as part of a promotion.] This set of earbuds is one of the best I’ve ever owned. Works fantastic with my galaxy phone as well as my non-galaxy phone. Noise cancellation is great and pass-through is fantastic for me, especially when I’m at the gym. I like the Galaxy AI as well as live translation feature when it works together with my phone. It has a fantastic battery life. Fits in my ear really well too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Good listening, awful microphone
on October 8, 2025
Posted by: Tramston
from Boston
Expertise:Intermediate
Every person I called while using these headphones said they couldn't hear me. The listening sound quality was great, and this was my 4th set of Samsung buds in the last 5-6 years so I'm a fan in general, but this version I had to return because the microphone(s) were awful
Features
5
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, October 10, 2025
Greetings Tramston,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You praised the excellent audio quality and pointed out areas for enhancing call clarity. Samsung is always working to improve its microphone array and noise pickup technology to ensure calls are just as clear as music playback. Your insights from experienced Galaxy users help us uphold the high standards that make our Buds a leader in immersive, high-quality audio. For more tips on improving call quality by adjusting the microphone mode, please refer to the article linked below. We appreciate your review and thank you for being part of the Samsung family!
Change the microphone mode on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002555/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. You praised the excellent audio quality and pointed out areas for enhancing call clarity. Samsung is always working to improve its microphone array and noise pickup technology to ensure calls are just as clear as music playback. Your insights from experienced Galaxy users help us uphold the high standards that make our Buds a leader in immersive, high-quality audio. For more tips on improving call quality by adjusting the microphone mode, please refer to the article linked below. We appreciate your review and thank you for being part of the Samsung family!
Change the microphone mode on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002555/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great ear buds to compliment your samsung phone
on October 8, 2025
Posted by: AkuGuy
[This review was collected as part of a promotion.] The pro 3 earbuds are a great fit for me. I use them to make phone calls and even use them at concerts to reduce the noise. Inalwys take them with me everywhere I go.
Value
5
Written by a customer while visiting Samsung US
Posted by: Kadeem
from LOUISIANA
Expertise:Expert
Verified Purchase:Yes
My earbuds are defective. The battery on my right bud doesn't last longer then 30 minutes. Besides that overall they're pretty good.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, October 10, 2025
Hey Kadeem,
Thank you for sharing your experience with the Galaxy Buds3 Pro. You noted that one earbud’s battery drains faster, and we value your feedback. The Buds3 Pro aim to provide balanced performance with clear, high-quality sound. Your input helps us enhance the mix of battery life, fit, and sound quality, ensuring the Buds continue to evolve to meet the needs of dedicated Galaxy users. Please see the linked article for tips on optimizing your Galaxy Buds battery for longer use. We appreciate your support for Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. You noted that one earbud’s battery drains faster, and we value your feedback. The Buds3 Pro aim to provide balanced performance with clear, high-quality sound. Your input helps us enhance the mix of battery life, fit, and sound quality, ensuring the Buds continue to evolve to meet the needs of dedicated Galaxy users. Please see the linked article for tips on optimizing your Galaxy Buds battery for longer use. We appreciate your support for Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Kayon
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
It looks and feels great....Love the upgrades. The right earbud stopped charging after a few days of me receiving it though so I am returning it.
I would recommend this to a friend!
Design
5
Value
5
Response from Samsung USBy R&R, October 10, 2025
Hey Kayon,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your detailed feedback on the Galaxy Buds3 Pro. You noted their comfortable fit and design, and shared your thoughts on charging consistency. The Buds3 Pro reflect an improvement in sound and craftsmanship, aimed at enhancing daily listening and connectivity. Reviews like yours help us ensure future updates uphold the reliability and innovation Galaxy fans expect. Samsung products are covered against manufacturing defects in material and workmanship for a limited 12-month warranty for each item. We also offer the option to extend coverage with Samsung Care+ on eligible devices, providing additional protection and support. Thank you for your feedback; we look forward to hearing from you. We’re here to help—thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US