Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Perfect noise canceling pairs with my Samsung
on October 10, 2025
Posted by: Brad1993
[This review was collected as part of a promotion.] These earbuds are phenomenal they have great features everything works flawlessly with my Samsung phone if ever there was something else there's nothing more than needs to be done either absolutely perfect 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the look and feel of the buds. Sound great!
on October 10, 2025
Posted by: Chase1
[This review was collected as part of a promotion.] Super sleek sexy sounding earphones. Battery life of the buds and case lasts me days. I love wearing them at work to tune out some loud coworkers
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Polk city fl
Expertise:Intermediate
Verified Purchase:Yes
It was a gift for my husband he loves them so much
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Minnesota Magic
Expertise:Intermediate
Verified Purchase:Yes
People say that I sound really muffled on the phone biggest downfall. Great sounds quality though and battery life
Response from Samsung USBy R&R, October 22, 2025
Hola Minnesota Magic,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. If you notice the mic on your earbuds is muffled during calls or recording, please check if the microphone hole is blocked; otherwise, sound may not be appropriately input. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Use a clean, dry, soft brush or cotton swab to remove earwax or other debris. After using the earbuds, wipe them with a smooth, dry cloth. Keep the earbuds dry. Be careful not to get the earbuds wet or let liquid enter them. Clean the microphone hole, speaker, and air duct regularly to prevent debris from accumulating. Note: When removing foreign substances, do not use a sharp razor, etc., and do not use excessive force. The microphone hole, speaker, and air duct may be damaged if they are tampered with. You may solve the microphone issue by resetting the earbuds. Tap the Galaxy Wearable app > Earbuds settings > Reset and follow the on-screen instructions to complete the factory reset process. If further assistance is needed, please do not hesitate to reach out to our Samsung Support Team. Thank you for your review. We are happy to have you as a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
No just no
on October 10, 2025
Posted by: Sammi687
from McAllen
Expertise:Intermediate
No matter what I do they just don't stay in and they always have a plastic smell it has gone away since launch.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, October 10, 2025
Hello Sammi687,
Thank you for sharing your experience with the Galaxy Buds3 Pro. You mentioned the fit and the scent of the material, and your feedback is valuable to us. The Buds3 Pro are crafted for an ergonomic fit and a high-quality finish suitable for everyday use, and your comments help us better understand user perceptions of comfort and craftsmanship. Each new design incorporates insights like yours to deliver a refined experience. We appreciate your review—your support truly means a lot to us at Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. You mentioned the fit and the scent of the material, and your feedback is valuable to us. The Buds3 Pro are crafted for an ergonomic fit and a high-quality finish suitable for everyday use, and your comments help us better understand user perceptions of comfort and craftsmanship. Each new design incorporates insights like yours to deliver a refined experience. We appreciate your review—your support truly means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro great for Blue collar Work
on October 10, 2025
Posted by: Fold6Haver
[This review was collected as part of a promotion.] The buds 3 pro have a great battery life around 8 hours per ear bud. They work fantastic even in a very hot and sweaty environments, such as painter suit and full face respirator. The pair soo well with asking Gemini (galaxy ai) and allow for endless flow of information. Will definitely purchase more models. Top tier ear buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Short Battery life
on October 9, 2025
Posted by: Alex
Battery life is approx. 4hrs. Not enough for an 8 hr. workday.
Good sound, connectivity, and comfortable.
Good sound, connectivity, and comfortable.
Response from Samsung USBy R&R, October 10, 2025
Hi there Alex,
Thank you for your thoughtful feedback on the Galaxy Buds3 Pro. You noted that the listening experience and connectivity are strong, along with interest in longer listening times. The Buds3 Pro are designed for premium audio clarity, seamless pairing, and smart noise control. Your review highlights the features that make the Buds3 Pro a top choice for Galaxy enthusiasts and helps guide ongoing improvements for all-day performance. Please check out the article linked below on how to get the most out of your Galaxy Buds battery to improve its lifespan. We’re grateful for your support of Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your thoughtful feedback on the Galaxy Buds3 Pro. You noted that the listening experience and connectivity are strong, along with interest in longer listening times. The Buds3 Pro are designed for premium audio clarity, seamless pairing, and smart noise control. Your review highlights the features that make the Buds3 Pro a top choice for Galaxy enthusiasts and helps guide ongoing improvements for all-day performance. Please check out the article linked below on how to get the most out of your Galaxy Buds battery to improve its lifespan. We’re grateful for your support of Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The absolute best!
on October 9, 2025
Posted by: Jeffd23
[This review was collected as part of a promotion.] I love the Buds3 Pro! They fit better than any earbuds I've had so far. They sound great, have deep bass, and the finger gestures are easy to use. The A.I. really makes a huge difference when it comes to the adaptive noise control. I have yet to use the live translate, but I think it will work great. The charging case is a good size and the buds themselves have lights! That's right, each bud has its own led light! They look so futuristic and you can even choose between different glow options. 100 out of 10! Can't wait to see how they make the next Gen even better. Also forgot to mention the calls are super clear as well, unlike my girlfriends earbuds made by the "competition" lol.
Value
5
Written by a customer while visiting Samsung US