Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Ai is changing the game!
on October 10, 2025
Posted by: Amandalee
[This review was collected as part of a promotion.] Wow just wow. The technology is insane in these. I called my husband and it sounded better than his actual phone. The adaptation of the noise canceling Ai is almost scarry. I was standing in front of my air conditioner and I put these in and I had to check and see if it was still on. Insane hands down best on the market right now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds in a world, amazing sound and comfor
on October 10, 2025
Posted by: RomanTows
[This review was collected as part of a promotion.] These earbuds sound fantastic with deep bass and clear vocals. They fit perfectly and stay in place even during workouts. Noise cancellation works great, and the connection is fast and stable. Definitely worth it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for sure!
on October 10, 2025
Posted by: Juanito
[This review was collected as part of a promotion.] Great sound, great volume control, I love that they are multi functioning with pertaining how you pinch or slide your finger on them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds So Far
on October 10, 2025
Posted by: Mrfitz
[This review was collected as part of a promotion.] These Buds support "Galaxy AI" and have awesome sound. The adaptive sound is great for noisy environments or when you need to hear the outside world. I use the translate feature with my students that speak Spanish. It's a great tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 Pros are an excellent choice for earbuds
on October 10, 2025
Posted by: Toads5
[This review was collected as part of a promotion.] I use my Buds 3 Pros to listen to music and podcasts. They fit comfortably and they have some great features such as when they auto switch when I'm connected to my Samsung tablet and I get a phone call. You can also customize how you want your prompts to work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good quality earbuds
on October 10, 2025
Posted by: stevenre
[This review was collected as part of a promotion.] Nice buds, excellent sound quality, fit comfortable in my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on October 10, 2025
Posted by: CeeGee
[This review was collected as part of a promotion.] Battery life is horrible. Have to move the buds around in order for the to charge correctly
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello CeeGee,
Thank you for sharing your experience with your Galaxy Buds3 Pro. If the earbuds and charging case are not charging properly, call us at 1-800-SAMSUNG for additional help. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. If the earbuds and charging case are not charging properly, call us at 1-800-SAMSUNG for additional help. Samsung products are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and further support. Additionally, for eligible devices, we offer the option to add extra coverage through Samsung Care+, which provides extended protection and additional support. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best earbuds I have owned
on October 10, 2025
Posted by: Venus96
[This review was collected as part of a promotion.] Love the earbuds. I love that I am able to still.be aware of my soroundings while listening to music, it also has the option to adjust automatically so if any sudden loud noises do occur it muffles them. Very sleek looking and long battery life. The little silicone lices come in 3 diffrent sizes for better fit. It has the option to work with the translation app using Galaxi AI to translate conversation in diffrent languages. There is a lot to play with an a lot I still need to learn. But so far I am very happy I got them.
Value
5
Written by a customer while visiting Samsung US