Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Mid grade for premium price
on October 10, 2025
Posted by: Wing005
[This review was collected as part of a promotion.] I'd say the Galaxy buds3 pro leave a lot to be desired. The battery capacity is pretty low on a single charge if you use any of the noise controls. Sound quality is pretty mid. Microphone quality isn't great, I get a lot of complaints of sounding muffled when using them on the phone. I really only use them for music so there's plenty they can do I don't use or know how to do with them which is why I give them 3 stars instead of 2.
Value
3
Response from Samsung USBy R&R, October 22, 2025
Hello Wing005,
Thank you for sharing your review of your Galaxy Buds3 Pro. We appreciate your insight, and you tell us how your buds accompany you through your day. For extended battery life, keep in mind that optimization is key. When you use certain features over an extended period, you may notice battery life declines faster. You have the option to adjust using the Galaxy Wearable app. Please check it out and find the setting that works best for you. More information will be linked below. If you receive feedback that your mic sounds muffled, check your earbuds to ensure there isn’t any debris or buildup in the microphone area. If necessary, perform a hard reset on your earbuds. If further assistance is needed, please reach out to our Samsung Support Team. Thank you for your review. We value you as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your review of your Galaxy Buds3 Pro. We appreciate your insight, and you tell us how your buds accompany you through your day. For extended battery life, keep in mind that optimization is key. When you use certain features over an extended period, you may notice battery life declines faster. You have the option to adjust using the Galaxy Wearable app. Please check it out and find the setting that works best for you. More information will be linked below. If you receive feedback that your mic sounds muffled, check your earbuds to ensure there isn’t any debris or buildup in the microphone area. If necessary, perform a hard reset on your earbuds. If further assistance is needed, please reach out to our Samsung Support Team. Thank you for your review. We value you as a Samsung customer.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Still like Bud's pro2 better
on October 10, 2025
Posted by: Budtaster
[This review was collected as part of a promotion.] Very nice earbuds once you get them in they work great get plenty of a battery life have had no problems with them thank you Samsung for such a good job
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Buds pro 3 the best out there !
on October 10, 2025
Posted by: Dvalde
[This review was collected as part of a promotion.] These Bud3 were so cool when I got them , now with all the competition, they needed the updated they so needed ! With the AI enhancements and sound quality they are back in top . Great bass and equalizer on the phone, they sound great. Solid phone quality, and ambient effects makes a big difference.
I would recommend.
I would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on October 10, 2025
Posted by: UUNNIIT
[This review was collected as part of a promotion.] Amazing sound quality and the GALAXY AI features are sweet. Top notch noise cancelation and the water resistance is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound
on October 10, 2025
Posted by: Aled1000
[This review was collected as part of a promotion.] They are pretty good when it comes to sound quality, quiet mode, all of those features are impeccable.
The down side of these earbuds is the design and how easily they come out of my ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is great
on October 10, 2025
Posted by: Xtowhales1
[This review was collected as part of a promotion.] The Galaxy AI feature and the noise cancelation feature if this bud makes it awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best headphones
on October 10, 2025
Posted by: Romaol
[This review was collected as part of a promotion.] I've been using these headphones for over six months. Before that, I used over-ear headphones that fit over my ears and are inserted into them. I can say that these are simply flawless, because everything I tried before was annoying, it was too loud, and there was no noise cancellation. Especially with the artificial intelligence, these are on a whole new level. I highly recommend them to everyone; you won't regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life could be better.
on October 10, 2025
Posted by: Yella2718
[This review was collected as part of a promotion.] The only complaint that I have is the battery life.
Value
4
Written by a customer while visiting Samsung US