Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,799 Reviews)
Open Ratings Snapshot
Rating breakdown 14,799 reviews
5 Stars
10,174
4 Stars
2,423
3 Stars
1,029
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,529
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3 out of 5
3
Galaxy Buds 3 Pro
on September 7, 2026
Posted by: Caleb22
[This review was collected as part of a promotion.] I chose the Buds 3 Pro after my Buds+ quit working after 5 years. So I was pretty that in today's world I could get more than 2-3 years out of a purchase. So I went back to Samsung for a set of ear buds. Overall im very pleased with the Buds3 Pro. Great sound quality, simplicity of operation is great. Has a nice sleek design. I would chose a Samsung Buds product again.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hey Caleb22, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 Pro with us. We are pleased to hear that you are overall happy with the usage of your earbuds every day. We have provided a link to the full manual for your device to help you customize the audio settings and additional features of your device to your usage. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing features!
on September 7, 2026
Posted by: Joceyyy
[This review was collected as part of a promotion.] I was in the market for some new ear buds and wanted something comfortable and convenient. I'm so glad I chose these because theyre so easy and overall useful. Easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Amazing sound but fails overtime
on September 7, 2026
Posted by: Bogster101
[This review was collected as part of a promotion.] I been having these for a while it was good at the start but over it would randomly disconnect or turn off by itself its sounds nice just not built to last
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hey Bogster101, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you troubleshoot the connection of your earbuds to your chosen device. We have also shared a link to the Samsung Support Team to offer additional assistance if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds3 pro
on September 7, 2026
Posted by: MooseMan626
[This review was collected as part of a promotion.] I chose these because I thought the LED addition was pretty cool and tron like but I gotta say that I enjoy the interpret feature as I work in a place that has me speaking to customers who dont have the same first language.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Music, Conversations and Safety on a scooter!
on September 7, 2026
Posted by: ScooterRider
[This review was collected as part of a promotion.] I use a motor scooter as my daily driver. I considered over the ear headphones to cancel out vehicles and outside road noise, but I'm glad I chose the Buds3 Pro! The arodynamic form of the Buds3 Pro help redirect air-flow which help enable clear phone conversations and the safety features such as silencing music when sirens are detected work beautifully and keep me safe while riding! Sound quality is crisp and bass is strong. I highly recommend these for anyone considering headphones for riding a motor scooter.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product!
on September 7, 2026
Posted by: Paa696tutu
[This review was collected as part of a promotion.] I chose these buds since I got the next phone so I wanted new buds. They have been so great! I love using them for music, gaming, sports, and movies! The sound is so clear and the bass is great. I enjoy using them at work due to the ambient and noise canceling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung 3 pro buds
on September 7, 2026
Posted by: SHIIGUII
[This review was collected as part of a promotion.] I chose Samsung 3pro buds when I listen to music and stream videos. Great quality and great charge time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Earbuds I've Ever Had
on September 7, 2026
Posted by: lexilelvr
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy S24 Ultra a couple of years back and finally, I decided to get a couple of wearable accessories to go with it. I'm happy that I chose the Galaxy buds 3 Pro and the Watch 8. I might upgrade to a newer watch that has the UI One 9 health apps and features. For the most part, I use the buds for gaming, calls and meetings, watching videos, and listening to music. They have been the best tech purchase I made this year! I love Samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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