Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Everything is great
on October 16, 2025
Posted by: Jay420
These are way better than my airpods and I have the newest one I am never getting airpods ever again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Happy listener
Verified Purchase:Yes
These earbuds are the best so far. After learning the "controls" I have fo say the sound is great, and they stay in my ears.
Written by a customer while visiting Samsung US
Posted by: TechElf
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
The sound is amazing. Most of all the fit is Excellent. I can do all sorts of cardio and it won't fall out.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Beware of long term use
on October 15, 2025
Posted by: BigonRed
Expertise:Expert
Best sounding earbuds I have ever had, however 1 earbuds lost charging ability within 4 months, while the other lost charging ability after 8. We're great earbuds, but did not last long enough to justify the price.
Features
4
Performance
1
Design
2
Value
3
Response from Samsung USBy R&R, October 23, 2025
Good day BigonRed,
Thank you for reaching out and sharing your experience with your Galaxy Buds. We always appreciate hearing from our users and learning how their devices perform. If you find that one of your earbuds isn't holding a charge anymore, please contact our Samsung Support Team. Samsung products come with a limited 12-month warranty that covers manufacturing defects in material and workmanship. You can also extend this coverage with Samsung Care+ on eligible devices, which provides extra protection and support. Feel free to contact our support team to explore warranty options. We're here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds. We always appreciate hearing from our users and learning how their devices perform. If you find that one of your earbuds isn't holding a charge anymore, please contact our Samsung Support Team. Samsung products come with a limited 12-month warranty that covers manufacturing defects in material and workmanship. You can also extend this coverage with Samsung Care+ on eligible devices, which provides extra protection and support. Feel free to contact our support team to explore warranty options. We're here to help. Thank you for choosing Samsung!
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
sound is great but...
on October 15, 2025
Posted by: joeC
Expertise:Intermediate
I wanted to love these but I have a major complaint. The sound is great, fit is great, battery life great BUT I bought these specifically for the voice command function which is terrible. It has only worked a handful of times. Would not recommend fir this feature.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 23, 2025
Greetings joeC,
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We're glad to hear you're enjoying them so far. Here's some information to help you fine-tune your voice command setup. Activating voice commands on your buds allows you to control music playback, adjust volume, and answer calls using your voice. If you’ve configured a voice assistant like Bixby on your phone, your buds can also utilize it. The Galaxy Buds3 and Galaxy Buds3 Pro have their own voice commands, which can be enabled through the Galaxy Wearable app. Open the app on your connected device, go to Earbuds settings, then select Voice controls. Turn on the switch at the top to activate voice commands. Once activated, you can give commands such as: “Play music,” “Stop music,” “Next song,” or “Previous song" for media control; “Volume up” or “Volume down" for adjusting volume; and “Answer call” or “Reject call" for handling calls. Ensure your microphone faces toward your mouth for optimal recognition. Additional details about voice commands for your Galaxy Buds3 Pro are linked below. We value your feedback and are happy to have you as part of the Samsung community.
Use voice commands with your Galaxy Buds
https://www.samsung.com/us/support/answer/ANS10003614/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Buds3 Pro. We're glad to hear you're enjoying them so far. Here's some information to help you fine-tune your voice command setup. Activating voice commands on your buds allows you to control music playback, adjust volume, and answer calls using your voice. If you’ve configured a voice assistant like Bixby on your phone, your buds can also utilize it. The Galaxy Buds3 and Galaxy Buds3 Pro have their own voice commands, which can be enabled through the Galaxy Wearable app. Open the app on your connected device, go to Earbuds settings, then select Voice controls. Turn on the switch at the top to activate voice commands. Once activated, you can give commands such as: “Play music,” “Stop music,” “Next song,” or “Previous song" for media control; “Volume up” or “Volume down" for adjusting volume; and “Answer call” or “Reject call" for handling calls. Ensure your microphone faces toward your mouth for optimal recognition. Additional details about voice commands for your Galaxy Buds3 Pro are linked below. We value your feedback and are happy to have you as part of the Samsung community.
Use voice commands with your Galaxy Buds
https://www.samsung.com/us/support/answer/ANS10003614/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features
on October 15, 2025
Posted by: Sweetleaf72
[This review was collected as part of a promotion.] I just got my buds today and am excited to tryout the new galaxy ai features, like the live translater. Ill update review more as I try them out.
Value
5
Written by a customer while visiting Samsung US
Posted by: Josh
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Sound is good. Fit is ok. Not sure how much I would trust them staying in doing anything super active. Practically fall out while eating anything. If not on sale I don't think they'd be worth the money.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Nicholas
from Spartanburg, SC
Expertise:Expert
Verified Purchase:Yes
I enjoy the sleek style of the ear buds. The buds started out with a little bit of interference but quickly started to function smoothly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US