Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,805 Reviews)
Rating breakdown 14,805 reviews
5 Stars
10,178
4 Stars
2,423
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Shiloh
from Tempe Arizona
Verified Purchase:Yes
I'm very pleased with my new Galaxy buds. The sound is crisp and clear, and switches seamlessly between different Bluetooth devices like my buds or car. They charge quickly and the battery life is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable for the gym.
on October 22, 2025
Posted by: Ucantiques
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are very comfortable for wearing in the gym. The Galaxy AI noise reduction helps hide the noises of the gym without having to crank the volume of your music or book on tape to an absurd level. Easy to control and wireless charging makes them easy to use and care for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Silence is golden
on October 21, 2025
Posted by: Mannyfresh
[This review was collected as part of a promotion.] Absolutely stunning sound and the noise canceling is pure gold. Even with a low volume, or with a break in sound as a track changes the silence is surreal! Absolutely love them!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery Life is abysmal
on October 21, 2025
Posted by: Bluray
from FL
Expertise:Expert
I've had mine since 9/11/2025. Today is 10/21/2025. I get no where near the 26 hrs of music use with ANC on. I'm lucky to get 10ish hours.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R, October 23, 2025
Hey Bluray,
Thank you for sharing your experience with your Galaxy Buds3 Pro. Whether it's early morning workouts or late-night studying, you rely on your earbuds' battery to keep up with your busy schedule. We'll offer tips for charging, strategies to extend battery life, and advice to prevent damage. The Galaxy Buds3 Pro provides up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. By making a few simple adjustments, you can conserve battery power and ensure your earbuds last when you need them most. Here are some useful tips: Store the earbuds in their charged case with the lid closed when not in use. Adjust notification settings in the Galaxy Wearable app on your phone, or in the Galaxy Buds app if you're using iOS. For additional ways to maximize your Galaxy Buds3 Pro's battery life, see the linked article below. We appreciate your feedback and value you as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy Buds3 Pro. Whether it's early morning workouts or late-night studying, you rely on your earbuds' battery to keep up with your busy schedule. We'll offer tips for charging, strategies to extend battery life, and advice to prevent damage. The Galaxy Buds3 Pro provides up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. By making a few simple adjustments, you can conserve battery power and ensure your earbuds last when you need them most. Here are some useful tips: Store the earbuds in their charged case with the lid closed when not in use. Adjust notification settings in the Galaxy Wearable app on your phone, or in the Galaxy Buds app if you're using iOS. For additional ways to maximize your Galaxy Buds3 Pro's battery life, see the linked article below. We appreciate your feedback and value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Good fit and Sound
on October 21, 2025
Posted by: Jenn0023
[This review was collected as part of a promotion.] These are seriously awesome. The sound quality is a major win, everything sounds crisp, and the bass actually has some punch without being muddy. The fit is perfect for me; they sit securely and don't feel like they're going to fall out, even when I'm moving around. As for the appearance, they look really sleek and modern, not bulky at all. I'm really happy with them and the Galaxy AI complements it well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
great but has charging issues
on October 20, 2025
Posted by: FlipFlop7
[This review was collected as part of a promotion.] GalaxyAi is Great also the live translation is sheesh
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hello FlipFlop7,
Wow—thank you! The Galaxy Buds3 Pro is packed with features to enhance your daily life, and we’re so glad to hear you’re enjoying it. We hope you stay updated on the latest with your Galaxy Buds3 Pro and all they can do. Stay connected, stay inspired. Samsung made for more.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wow—thank you! The Galaxy Buds3 Pro is packed with features to enhance your daily life, and we’re so glad to hear you’re enjoying it. We hope you stay updated on the latest with your Galaxy Buds3 Pro and all they can do. Stay connected, stay inspired. Samsung made for more.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and features, but Battery Drains quick
on October 20, 2025
Posted by: Stunking
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro deliver excellent sound quality with clear vocals and deep bass. The ANC and ambient modes work flawlessly, and the design is sleek and comfortable for long use. However, the only downside is the battery life it tends to drain faster than expected, especially with ANC on. A quick top-up helps, but longer battery performance would make these buds perfect.
Value
4
Response from Samsung USBy R&R, October 21, 2025
Hello Stunking,
Thank you for taking the time to reach out and share your insight on your Galaxy Buds3 Pro. We truly appreciate your feedback and are happy to hear that you're enjoying the excellent sound quality and the enhanced innovative features. We understand that while all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow:
When you are not using the earbuds, please keep them in the charging case with the cover closed.
Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app.
You can find out more about how to get the most out of your Galaxy Buds3 Pro battery by checking out the online article linked below. We encourage you to explore this resource and learn more about your device. Thank you for your feedback, as it allows us to learn from you. We appreciate you making Samsung your go-to choice.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your insight on your Galaxy Buds3 Pro. We truly appreciate your feedback and are happy to hear that you're enjoying the excellent sound quality and the enhanced innovative features. We understand that while all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow:
When you are not using the earbuds, please keep them in the charging case with the cover closed.
Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app.
You can find out more about how to get the most out of your Galaxy Buds3 Pro battery by checking out the online article linked below. We encourage you to explore this resource and learn more about your device. Thank you for your feedback, as it allows us to learn from you. We appreciate you making Samsung your go-to choice.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Worst earbuds ever owned
on October 19, 2025
Posted by: HotShot
from Tucson,az
Expertise:Intermediate
Constantly have problems with these earbuds especially with charging
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R, October 23, 2025
Hello HotShot,
Thank you for sharing your experience with the Galaxy Buds3 Pro. To ensure they connect and charge properly, make sure to insert them correctly into the case, with the charging contacts on both the earbuds and the case properly touching. Verify that the charger is firmly connected to the case. If the contacts are dirty, clean them with a dry cloth and try charging again. If these steps don't resolve the problem, please contact a Samsung Service Center or an authorized service center for help. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. To ensure they connect and charge properly, make sure to insert them correctly into the case, with the charging contacts on both the earbuds and the case properly touching. Verify that the charger is firmly connected to the case. If the contacts are dirty, clean them with a dry cloth and try charging again. If these steps don't resolve the problem, please contact a Samsung Service Center or an authorized service center for help. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US