Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Incredible. By far the best Buds yet.
on October 24, 2025
Posted by: Tony95868
Phenomenal sound! Full and Crystal clear! Needs more ear tip sizes.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My new best Buds
on October 24, 2025
Posted by: Citeevu
[This review was collected as part of a promotion.] Sound quality and phone call quality are insanely good. My only complaint is that I listen to them so much that the battery dies. I've never used earbuds this much in my life before. They're great for watching YouTube they're great for listening and speaking in the adaptive controls are amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Sound great
on October 24, 2025
Posted by: Major5
[This review was collected as part of a promotion.] They sound great the case and lighting is nice. Only thing for me is they don't fit in my ears all that well but that may just be me
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best headphones money can buy
on October 23, 2025
Posted by: Ebontain
[This review was collected as part of a promotion.] My Galaxy AI has been an invaluable tool for my bud3 pro
Value
5
Written by a customer while visiting Samsung US
Posted by: Casual User
from New York, NY
Verified Purchase:Yes
I quite enjoy these earbuds, they fit comfortably, the noise cancelling is really good, and the sound is great.
Though the only thing that I'm not a fan of is the design of the buds themselves, specifically the triangular limbs and how they fit into the case, they feel really clumsy to put them back in unless you look close and precisely align them, makes them really annoying to put them away when you're in a dark room or in a rush.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Otmane
Verified Purchase:Yes
Best quality in market . ..
Written by a customer while visiting Samsung US
Posted by: Bruce TI
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality and features. I have tried 2 additonal sets of tips and can't get a good fit. Left bud causes pain.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, October 28, 2025
Hi there Bruce TI,
Thank you for sharing your experience with your Galaxy Buds3 Pro. When changing the ear tips, ensure you select the ones that fit your ears properly and follow these steps for a safe replacement. Handle the tips carefully, avoiding pulling with your fingernails to prevent tearing. To wear your Galaxy Buds3 Pro comfortably, use the different-sized ear tips provided, selecting the right size to eliminate gaps between your ear and the tip. This helps reduce sound leaks and optimizes audio quality. For instructions on changing the tips, see our guide linked below. After fitting the correct tips, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing outward, and the L earbud into your left ear with the L facing outward. Tilt the microphone slightly toward your mouth instead of downward. We understand that finding the right fit is about comfort, and we hope this guidance helps you wear your earbuds properly. Thank you for your review, and we appreciate your choice of Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. When changing the ear tips, ensure you select the ones that fit your ears properly and follow these steps for a safe replacement. Handle the tips carefully, avoiding pulling with your fingernails to prevent tearing. To wear your Galaxy Buds3 Pro comfortably, use the different-sized ear tips provided, selecting the right size to eliminate gaps between your ear and the tip. This helps reduce sound leaks and optimizes audio quality. For instructions on changing the tips, see our guide linked below. After fitting the correct tips, check the bottom of the earbuds for directional marks labeled L and R. Insert the R earbud into your right ear with the R facing outward, and the L earbud into your left ear with the L facing outward. Tilt the microphone slightly toward your mouth instead of downward. We understand that finding the right fit is about comfort, and we hope this guidance helps you wear your earbuds properly. Thank you for your review, and we appreciate your choice of Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Older models win
on October 23, 2025
Posted by: njaxson85
[This review was collected as part of a promotion.] I’ve been enjoying the Samsung Buds 3 Pro lately, and there’s a lot to like. First off — the sound quality is fantastic. Whether it’s music, podcasts, or ambient sounds, these buds deliver crisp highs, warm mids, and strong bass in a way that makes me want to actually use them. The connectivity is seamless too — pairing and switching between devices has been smooth and reliable, which always earns major points from me. Style-wise, they look premium: that sleek finish, subtle brand touches, elegant case. I especially like the sliding volume control on the stems — it’s intuitive, satisfying, and frankly feels high-end compared to the usual tap/multi-tap controls.
That said, there are some drawbacks. First — the ear fit. While they look good and feel okay for a while, after a longer session my ears start to hurt more than I’d expect for premium earbuds. Not terrible, but noticeable. Call quality is another weak spot: when I’m in an office setting and trying to speak quietly, the background-noise-canceling seems to interfere — people on the other end tell me I sound muffled or too quiet and I end up raising my voice to compensate in a professional setting, which I really shouldn’t have to do. Lastly — charging issues. Putting the buds into the case sometimes doesn’t register or start the charge reliably, which is annoying when you’re about to head out and rely on that extra battery.
Overall, the Buds 3 Pro deliver a compelling blend of premium sound, smart connectivity, and style
That said, there are some drawbacks. First — the ear fit. While they look good and feel okay for a while, after a longer session my ears start to hurt more than I’d expect for premium earbuds. Not terrible, but noticeable. Call quality is another weak spot: when I’m in an office setting and trying to speak quietly, the background-noise-canceling seems to interfere — people on the other end tell me I sound muffled or too quiet and I end up raising my voice to compensate in a professional setting, which I really shouldn’t have to do. Lastly — charging issues. Putting the buds into the case sometimes doesn’t register or start the charge reliably, which is annoying when you’re about to head out and rely on that extra battery.
Overall, the Buds 3 Pro deliver a compelling blend of premium sound, smart connectivity, and style
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hi there njaxson85,
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. It's great to hear you are satisfied with the sound quality and it meets your expectations. If your earbuds sometimes fall out, remember that the Galaxy Buds3 Pro offers different-sized ear tips. The first step is to ensure you have the correct size for your ears—tips should fit snugly without gaps, helping to prevent sound leaks and optimize audio. For instructions on changing the tips, refer to our guide linked below. After installing the correct tips: check the bottom of the earbuds for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth, then adjust by rotating until comfortable. See our guide below for tips on achieving the best fit. We appreciate your feedback and value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Buds3 Pro. It's great to hear you are satisfied with the sound quality and it meets your expectations. If your earbuds sometimes fall out, remember that the Galaxy Buds3 Pro offers different-sized ear tips. The first step is to ensure you have the correct size for your ears—tips should fit snugly without gaps, helping to prevent sound leaks and optimize audio. For instructions on changing the tips, refer to our guide linked below. After installing the correct tips: check the bottom of the earbuds for directional marks, labeled L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the earbuds slightly so the microphone points toward your mouth, then adjust by rotating until comfortable. See our guide below for tips on achieving the best fit. We appreciate your feedback and value you as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
How to change the tips on your Galaxy Buds3 pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
Poor audio quality when using Galaxy buds to make calls
https://www.samsung.com/us/support/troubleshoot/TSG10007434/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US