Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great touch features and audio performance
on October 27, 2025
Posted by: GiuseppeJoe
[This review was collected as part of a promotion.] I think the extra drivers and the planar speakers make a noticeable difference when streaming high quality content especially from a Samsung device. Galaxy AI and voice control works great without shouting either. Wish it didn't look like Airpods but that's why I got the gray ones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever
on October 26, 2025
Posted by: Kingmoe
[This review was collected as part of a promotion.] Noise canceling in these headphones is really good specially that it stops when you talk to someone so you can have a convo without removing the headphones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound but...
on October 26, 2025
Posted by: Redwine
[This review was collected as part of a promotion.] Everything about these buds are great but I wish they could have better battery life. The AI features are great especially the interpreter. I use it a lot to speak with clients that don't speak English. I would recommend these for anyone who wants a total experience with sound quality and reliability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They are above every other
on October 25, 2025
Posted by: Bozton82
[This review was collected as part of a promotion.] The buds are mor comfortable in the ear and are way beter to listen to mysic they way u want to and bass and sound are so crisp
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool and useful addition to my phone
on October 25, 2025
Posted by: Bestkr
[This review was collected as part of a promotion.] Good sound in a small package that is easy to carry. Noice canceling is good when needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality
on October 25, 2025
Posted by: Lovin2Listen
[This review was collected as part of a promotion.] I recently purchased the Samsung Galaxy Buds 3 Pro and was immediately blown away by the quality of the sound. They also feature a sensor that detects if they're being worn that will pause your music when removed. I absolutely love my new Galaxy ear buds 3 pro!! Oh, and they've integrated Galaxy AI features into them as well!!! Gemini can help you even if you're phone is out of range!
Value
5
Written by a customer while visiting Samsung US
Posted by: 41magmag41
Expertise:Expert
Verified Purchase:Yes
Excellent sound from these ear pods. But you should include smaller ear buds. The ones included arent small enough for some of us.
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy early adopter
on October 24, 2025
Posted by: Pickles
[This review was collected as part of a promotion.] The sound quality of these buds are pretty great, I will give them that, however I can't get a decent fit in my ears no matter which set of tips I use. Also, both buds don't sit properly in the charging case; they should start charging immediately upon being put back in the case, but more often than not, I get a notification that my buds aren't charging when I put them back in the case and I have to fiddle with them to make them start charging. Wireless charging with these is also incredibly slow. Galaxy AI is easy to activate, but that's about the only good thing about it. Otherwise it's clunky and feels like it could use a lot of improvement in future updates. Another issue I have with these is how long it takes for them to connect my phone (Samsung Galaxy Z Flip 6). I'll take them out of the charging case, put them in my ears, and often wait for close to a minute for the chime telling me that they are connected. Sometimes they do connect and the chime never goes off. Other times, I have to open up the Galaxy buds settings or Bluetooth setting and tap on the Galaxy buds to force them to connect. I really wish I had waited to buy these because it seems like a lot of these issues were worked out down the line, but I'm stuck with this set that I paid full price for at launch, just to have them full of issues, even after installing every software update. Next time, I'll probably just go for the cheaper Buds FE.
Value
1
Response from Samsung USBy R&R, October 28, 2025
Hi Pickles,
Thank you for updating us on your Galaxy Buds3 Pro. Selecting the right tips can greatly improve comfort and fit, though personal preference ultimately guides the choice. We provide various options to help you find the most suitable fit. To resolve your issues, use the diagnostics feature in the Samsung Members app, which can identify problems and let you report any observed behaviors. The app offers useful resources, tips, and tricks to enhance performance and connect you with support for solutions. More information about the Samsung Members app is linked below. We value your feedback and are here to help. Feel free to contact our Samsung Support Team if you need assistance. Thank you for being a valued part of the Samsung community.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your Galaxy Buds3 Pro. Selecting the right tips can greatly improve comfort and fit, though personal preference ultimately guides the choice. We provide various options to help you find the most suitable fit. To resolve your issues, use the diagnostics feature in the Samsung Members app, which can identify problems and let you report any observed behaviors. The app offers useful resources, tips, and tricks to enhance performance and connect you with support for solutions. More information about the Samsung Members app is linked below. We value your feedback and are here to help. Feel free to contact our Samsung Support Team if you need assistance. Thank you for being a valued part of the Samsung community.
Samsung Members
https://www.samsung.com/us/support/owners/app/samsung-members
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US