Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Why do I have to type.
on October 29, 2025
Posted by: Pacey94
[This review was collected as part of a promotion.] I love Samsung galaxy for life. They are strong and intelligent with great graphics.
Value
3
Response from Samsung USBy R&R, October 29, 2025
Hello There,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re happy to hear you’re enjoying them and hope you’re experiencing excellent sound quality, a better fit, and longer battery life. We appreciate your feedback and value having you as part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re happy to hear you’re enjoying them and hope you’re experiencing excellent sound quality, a better fit, and longer battery life. We appreciate your feedback and value having you as part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful device
on October 28, 2025
Posted by: LastXI
[This review was collected as part of a promotion.] These buds are amazing, wonderful noise canceling and spatial awareness
The Galaxy AI compatibility is also great
The Galaxy AI compatibility is also great
Bass, mids, highs, lows, amazing
Call audio is great. Mic quality is perfect
Call audio is great. Mic quality is perfect
Already got my friend to buy a pair
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Boston
Expertise:Intermediate
Verified Purchase:Yes
Music quality is really good but battery is poor 😔 overall good buds
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just a word, Pro.
on October 28, 2025
Posted by: ARGOS06
[This review was collected as part of a promotion.] Using the Galaxy Buds 3 Pro feels like stepping into my own private world of sound. The audio is crisp and immersive, with noise cancellation that blocks out distractions perfectly — whether I’m commuting, working, or just relaxing. They fit comfortably for hours, and I barely notice I’m wearing them. What really makes them special is how smart they are: Galaxy AI automatically adjusts the sound based on where I am, and the seamless connection with my other Galaxy devices makes switching between my phone, tablet, or watch effortless. They’re not just earbuds — they’re like a tiny, intelligent sound system that moves with me and makes everything sound better.
Value
5
Written by a customer while visiting Samsung US
Posted by: Abby
from New jersey
Expertise:Expert
Verified Purchase:Yes
This is my second pair the first one had a default so I hardly used them but this one i ordered is perfect only thing that irritates me is that it keeps coming out my ear even when I adjust the tips but other that that its cool
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are different
on October 28, 2025
Posted by: Lauraleottie
[This review was collected as part of a promotion.] The first bud I had were Samsung's Buds FE and having never experienced noise canceling headphones or ambient sound, they blew my mind. But the difference between the FEs and the Buds3 Pros is subtle and yet sophisticated. If you turn your head to the side, they adapt their listening in the corresponding ear. They very accurately help me control the volume and pitch of my own voice, which has been something I have struggled with my entire life. The volume you can control by running your finger up or down the long piece. The clean, crisp sound they produce. The weight of the Buds and the case just makes them feel solid and high quality. Im still learning all about everything the Buds are capable of and just in the limited time I have been using them (about an hour), they have already surpassed what I could have envisioned. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User-friendly for slow-learner
on October 28, 2025
Posted by: AprShowers32
[This review was collected as part of a promotion.] Love these buds! Saves me time from having to use keyboard & getting my reading glasses.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not great at anything
on October 27, 2025
Posted by: YaaBoe
from Los Angeles, CA
Expertise:Intermediate
These are the worst fitting earbuds I've ever owned. I can never get a good fit with any ear tips and the sound quality is just ok nothing dramatic because of the fit. The stems on the earbuds was a bad decision. The nose cancellation is just bad with the bad design. The Galaxy buds 2 were a better fitting earbuds. The battery is the only positive thing from these earbuds.
Please go back to the old design.
Please go back to the old design.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R, October 28, 2025
Hello YaaBoe,
Thank you for sharing your thoughts on the fit of your Galaxy Buds3 Pro. If there's one thing we understand about Galaxy Buds, it is that it all comes down to personal preference. It's important to wear your earbuds correctly for many reasons. You'll experience better sound quality, they will fit more comfortably, and they will stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and increase the likelihood of falling out. The Galaxy Buds3 Pro come with different-sized ear tips. The first step is to ensure you have the right size tips for your ears. You want them to fit snugly without leaving a gap between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (see link below). Once you have the right tips on your buds:
- Check the bottom of the earbuds for directional marks. You will see an L and an R.
- Insert the R bud into your right ear with the R facing you.
- Insert the L bud into your left ear with the L facing you.
- Angle the microphone slightly so that it's pointing toward your mouth rather than straight down.
- You can adjust the buds by rotating them forward and backward until the fit feels right.
Find out more about how to get the fit just right by checking out the link on how to wear your earbuds below. Thank you for your review. We appreciate you choosing Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
Ty
Samsung Support
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Thank you for sharing your thoughts on the fit of your Galaxy Buds3 Pro. If there's one thing we understand about Galaxy Buds, it is that it all comes down to personal preference. It's important to wear your earbuds correctly for many reasons. You'll experience better sound quality, they will fit more comfortably, and they will stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and increase the likelihood of falling out. The Galaxy Buds3 Pro come with different-sized ear tips. The first step is to ensure you have the right size tips for your ears. You want them to fit snugly without leaving a gap between your ear and the ear tip. This helps prevent sound leaks and ensures optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips (see link below). Once you have the right tips on your buds:
- Check the bottom of the earbuds for directional marks. You will see an L and an R.
- Insert the R bud into your right ear with the R facing you.
- Insert the L bud into your left ear with the L facing you.
- Angle the microphone slightly so that it's pointing toward your mouth rather than straight down.
- You can adjust the buds by rotating them forward and backward until the fit feels right.
Find out more about how to get the fit just right by checking out the link on how to wear your earbuds below. Thank you for your review. We appreciate you choosing Samsung.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US