Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Possibly the best on the market
on October 31, 2025
Posted by: GalaxyFarFarAway
[This review was collected as part of a promotion.] These are my everyday use earbuds. The calls come through clear and cancel background noises from my end. I set my phone to silent in public but can still hear the ringtone through my earbuds. Music and shows sound great, the audio cutout for GPS is really convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Electrocuted
on October 30, 2025
Posted by: Shocking Review
Expertise:Intermediate
Left bud shocked me, leaving my body stunned.
Beware!!!!
The ringing in my body settled four days later. Four days.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 3, 2025
Hello there,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback and would love the chance to learn more. Please contact our Samsung Support Team for further assistance. We appreciate your review and look forward to helping you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy Buds3 Pro. We appreciate your feedback and would love the chance to learn more. Please contact our Samsung Support Team for further assistance. We appreciate your review and look forward to helping you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on October 30, 2025
Posted by: Patrickracer43
[This review was collected as part of a promotion.] The sound on these buds are the best I've ever had, and works well with the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best buds so far
on October 30, 2025
Posted by: JIsASamsungFan
[This review was collected as part of a promotion.] I traded in my buds 2 pro for the buds 3 pro and it was the best trade upgrade I did, these buds feel more comfortable to wear for a longer period than my previous one, sound quality is top notch and the AI features help alot with how the buds are adjusted based on my listening habits, I would highly recommend these earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds have amazing sound with tons of feature
on October 30, 2025
Posted by: SilentAI
[This review was collected as part of a promotion.] Integrating AI across the galaxy line of devices offers a truly seamless user experience. This advanced functionality allows for intelligent interoperability, creating a cohesive ecosystem. Devices can now anticipate user needs and proactively offer assistance. This enhances productivity and streamlines daily tasks significantly. The unified AI framework ensures a consistent and intuitive interaction across the entire product range.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is not great
on October 29, 2025
Posted by: Barb
from Phoenix, AZ
Expertise:Expert
Music quality is really good, noise cancelling is great but battery is poor 😔 they don't last long. You have to charge it almost every day. Very disappointed😞
Features
4
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, October 30, 2025
Hi Barb,
Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Buds3 Pro. We understand the importance of long-lasting battery life, whether you're working out early in the morning or studying late at night. The Galaxy Buds3 Pro now offer improved battery performance, delivering up to 26 hours of playback on a single charge, which can be extended to 30 hours with a fully charged case. To maximize battery life, you can make some simple adjustments, such as storing the earbuds in the case when not in use and customizing notification settings via the Galaxy Wearable app on your phone or the Galaxy Buds app on iOS. For more tips on optimizing your battery, please see the link below. We appreciate your feedback and thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dr_Annie
Verified Purchase:Yes
I would have liked a little more instruction and the ear buds have a tendency at times to fall out. The overall the sound and noise canceling is excellent.
Written by a customer while visiting Samsung US
Posted by: Sonny
from Tonawanda Ny
Expertise:Intermediate
Verified Purchase:Yes
They have wonderful sound. It's definitely an improvement from my bud2
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US