Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
They have the best sound
on November 2, 2025
Posted by: Iszakay
[This review was collected as part of a promotion.] I love Samsung ai the sound sound and bass is amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds on the market
on November 2, 2025
Posted by: Reverse
[This review was collected as part of a promotion.] These buds are seriously the best I've ever used, the Galaxy AI is just mind-blowing. The noise canceling is awesome, and the sound is super loud and clear. The mic's good too, nobody ever complains about it. My favorite thing is the seamless switch with voice commands, it's wild! I can be watching a movie on my Galaxy Book 5 Pro with that amazing AMOLED display, and when a call comes in, it pauses and switches right to my phone. I just say "Answer Call" and it answers! Then, as soon as I'm done, it switches back to my laptop and the movie picks up. I totally love this ecosystem ❤️.
Value
5
Written by a customer while visiting Samsung US
Posted by: GeeMunny
Verified Purchase:Yes
I can hear better than most headphones. The noise cancelation works well
Written by a customer while visiting Samsung US
Customer Rating
5
I truly enjoy my bud 3 pro! Love the sound quality
on November 1, 2025
Posted by: Kimmie1212
[This review was collected as part of a promotion.] I use my galaxy bud 3 pro at work and the noise cancelation is the best! They are very comfortable in my ear and the sound quality is awesome! I use them with my Galaxy 24 FE phone and my Galaxy watch 6 series. I pair them all together and able to access Galaxy AI, phone contacts and Spotify.
Value
5
Response from Samsung USBy R&R, February 9, 2026
Greeting Kimmie1212,
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the immersive sound, comfortable fit, and great smart features. With smooth device connectivity, Galaxy AI implementation, and personalized audio options, these earbuds are built to enhance everyday listening. We appreciate your continued support and your connection to the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re glad to hear how much you’re enjoying the immersive sound, comfortable fit, and great smart features. With smooth device connectivity, Galaxy AI implementation, and personalized audio options, these earbuds are built to enhance everyday listening. We appreciate your continued support and your connection to the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
5/12
on November 1, 2025
Posted by: Vlad
from San diego
Expertise:Expert
After a month, the left earpiece stopped charging; it charges when it feels like it.
The right one works. Sometimes it doesn't connect right away. They discharge quickly; I don't have enough battery to listen to anything in the background.
The right one works. Sometimes it doesn't connect right away. They discharge quickly; I don't have enough battery to listen to anything in the background.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, November 3, 2025
Hey there Vlad,
Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback regarding your Galaxy Buds3 Pro. If you notice that only one earbud is charging well while the other isn't, try updating the software. When a software update becomes available, the Galaxy Wearable app will notify you with a popup. Tap 'Update' and follow the instructions. During the update, the earbuds will disconnect from your phone and will reconnect automatically once it’s complete. To manually check for updates, insert the earbuds into the charging case with the lid open, open the Galaxy Wearable app on your device, go to Earbud settings, and tap 'Earbuds software update,' then 'Download and install.' If an update is available, it will start automatically. If problems persist after checking for updates, contact the Samsung Support Team for help. We're here to assist you. Thanks again for your review. We appreciate you as a Samsung customer.
How to install software updates on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001316/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Smart headphones and really good price, I like the
on October 31, 2025
Posted by: Tao H
from fremont
Verified Purchase:Yes
Smart headphones and really good price, I like them.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound Quality and Comfort for Galaxy Buds3
on October 31, 2025
Posted by: Lake2525
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro offer an unparalleled audio experience with crystal-clear sound and exceptional bass. Their ergonomic design ensures a secure and comfortable fit, even during extended use. The active noise cancellation is highly effective, blocking out distractions for immersive listening. Seamless connectivity with other Samsung devices is a major plus, making them a joy to use daily. Highly recommend for any Samsung user looking for premium earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ear tips replacement
on October 31, 2025
Posted by: Alex
from Sheboygan wi
Expertise:Intermediate
Sound is okay, it sucks that you guys don't sell ear tips replacement
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R, November 5, 2025
Hello Alex,
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. We love to hear that you are enjoying the sound quality of your Galaxy Buds3 Pro. If you have questions about replacement parts and options, please contact our Samsung Support Team for assistance. We are here to help. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your insight on your Galaxy Buds3 Pro. We love to hear that you are enjoying the sound quality of your Galaxy Buds3 Pro. If you have questions about replacement parts and options, please contact our Samsung Support Team for assistance. We are here to help. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US