Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound, better features
on November 4, 2025
Posted by: Darkniss
[This review was collected as part of a promotion.] Galaxy AI is here and available to your ears. The real-time translator feature is actually surprisingly decent, I can see myself using this a lot for travel. It's not perfect, but for casual conversations, it's a game-changer. The other AI features are cool too, making things feel a bit more futuristic. Definitely worth checking out if you're curious about the latest tech.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 3pro are excellent buds(ANC, Adaptive)
on November 3, 2025
Posted by: Ichigo049
[This review was collected as part of a promotion.] Galaxy buds 3 pro are my first premium buds.The music and sound clarity are really good.The spatial audio along with Active noise cancellation always helps me in having bus rides with good music delivery.The adaptive sound is another feature that I love it reduces volume automatically when we are talking with others.I loved tweaking with equalizer to get the best sound profile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Surprisingly Good Headphone
on November 3, 2025
Posted by: AfricanLionBat
[This review was collected as part of a promotion.] At first I wanted to have them. I was mad they were starting to look like Crapple products and I hated the paper button but I got used to that. Being able to adjust the volume is awesome. I still have my old buds but now I just wear these. They for very well. The only thing that still doesn't work great is the auto switch devices option. It never works right. These are not good peace and switching back and forth between the phone and computer. I have a windows computer and phone Link/Samsung account don't make it work better either. I wish it did, that would be so great. Please make it discoverable with the case closed 🙏
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
They're fine when they work
on November 3, 2025
Posted by: wishItWorked
Expertise:Intermediate
The OK:
The audio quality and noise protection are fine, I'm not an expert so I don't know how competitive they are.
The fit is a little loose (I have tried the different pads), but as long as you aren't working out its fine.
Battery works for me, charge case every couple days. buds and case both charge fast.
The audio quality and noise protection are fine, I'm not an expert so I don't know how competitive they are.
The fit is a little loose (I have tried the different pads), but as long as you aren't working out its fine.
Battery works for me, charge case every couple days. buds and case both charge fast.
The Bad:
But I have had several issues with the earbuds making deafening screeches (unprompted), boosting surrounding ambient noise to a nauseating level when in ambient mode, and the microphone completely failing after 6 months of moderate use (failing to pick up anything while on a call and producing static when running tests in the voice recorder app). The last problem might have been caused by a software update (just a guess), I am going in to try to get them repaired.
But I have had several issues with the earbuds making deafening screeches (unprompted), boosting surrounding ambient noise to a nauseating level when in ambient mode, and the microphone completely failing after 6 months of moderate use (failing to pick up anything while on a call and producing static when running tests in the voice recorder app). The last problem might have been caused by a software update (just a guess), I am going in to try to get them repaired.
Connects to phone and tablet fine, but if you save it as on option on a (non-Samsung) laptop it will try to connect even when the laptop is closed and not playing audio (stealing the audio from a phone that is playing audio)
Phone I used when getting these results.
Samsung S24 Fe.
Samsung S24 Fe.
Features
4
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R, November 4, 2025
Hello there,
Thank you for sharing your experience with the Galaxy Buds3 Pro. When enabling Active Noise Cancelling, Adaptive, or Ambient Sound, the sound from the sub-microphone (located on the top outer edge of your earbuds) is adjusted by the noise control mode and then transmitted through the speaker. However, touching or covering this area while putting on, removing, or adjusting your buds may cause the microphone to pick up sound, resulting in a beeping or howling noise. The Galaxy Buds3 Pro can automatically fine-tune audio settings like Ambient Sound, Adaptive Sound, and Active Noise Cancelling to improve your listening experience during music or calls. You can also manually enable these features via the Galaxy Wearable app. For more information, see the linked online article. If your microphone indicates concerns, it might be time for a firmware update, which can be done through the Wearable app. We also appreciate your feedback about the buds automatically connecting to your laptop when opened; this may be due to recent connections. To prevent this, manually disconnect them from your PC when not in use or disable auto-switching on your PC. Troubleshooting help is available in the Samsung Members app, where you can submit error reports, get real-time support, and review logs of your reports and their status. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. When enabling Active Noise Cancelling, Adaptive, or Ambient Sound, the sound from the sub-microphone (located on the top outer edge of your earbuds) is adjusted by the noise control mode and then transmitted through the speaker. However, touching or covering this area while putting on, removing, or adjusting your buds may cause the microphone to pick up sound, resulting in a beeping or howling noise. The Galaxy Buds3 Pro can automatically fine-tune audio settings like Ambient Sound, Adaptive Sound, and Active Noise Cancelling to improve your listening experience during music or calls. You can also manually enable these features via the Galaxy Wearable app. For more information, see the linked online article. If your microphone indicates concerns, it might be time for a firmware update, which can be done through the Wearable app. We also appreciate your feedback about the buds automatically connecting to your laptop when opened; this may be due to recent connections. To prevent this, manually disconnect them from your PC when not in use or disable auto-switching on your PC. Troubleshooting help is available in the Samsung Members app, where you can submit error reports, get real-time support, and review logs of your reports and their status. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Nikita
from St Louis
Expertise:Intermediate
Verified Purchase:Yes
Good sound quality and noise suppression, once well positioned. Convenient settings management on paired Samsung phone
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: A random user
from Anthem, AZ
Expertise:Expert
Verified Purchase:Yes
These has to be the best choice for wireless listeners. The dedicated subwoofer adds a great deep sound while maintaining the midst and highs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KHRIZ
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Lightweight, long battery, noise canceling is fantastic, no complaints, they fit perfectly in the ear without any adjustments.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had better ear set
on November 2, 2025
Posted by: Good luck next time
Not loud enough had trouble with people able to hear me
Response from Samsung USBy R&R, November 3, 2025
Hey there Good luck next time,
Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If call quality is poor while you're wearing your buds, verify whether Ambient Sound Mode or Noise Canceling is active. Ambient Sound Mode lets you hear background noises during calls, which can cause you to pick up a lot of noise when talking. It's best to turn off Ambient Sound Mode in this case. Instead, activate Active Noise Canceling to reduce background sounds. For tips on how to ensure your voice is heard clearly and to improve overall sound quality, see the linked article below. We appreciate your feedback and thank you for choosing Samsung.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
-Ty
Samsung Support
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Thanks for reaching out and sharing your experience with your Galaxy Buds3 Pro. If call quality is poor while you're wearing your buds, verify whether Ambient Sound Mode or Noise Canceling is active. Ambient Sound Mode lets you hear background noises during calls, which can cause you to pick up a lot of noise when talking. It's best to turn off Ambient Sound Mode in this case. Instead, activate Active Noise Canceling to reduce background sounds. For tips on how to ensure your voice is heard clearly and to improve overall sound quality, see the linked article below. We appreciate your feedback and thank you for choosing Samsung.
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-during-calls
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US