Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Very comfortable, stays in your ears very well
on November 9, 2025
Posted by: Seabass
[This review was collected as part of a promotion.] This device is very comfortable, stays in your ear tightly.
Value
5
Written by a customer while visiting Samsung US
Posted by: Patty S
from Wickenburg, AZ
Expertise:Intermediate
Verified Purchase:Yes
These are great. Light-weight, comfortable, with long lasting battery life. You fit test them within seconds with your phone and use the ear piece that fits best based on the fit test. Settings are easy to adjust- you can listen to music with ambient sounds so you won't miss hearing someone trying to talk to you, or with noise cancelling to get some peace and quiet. They are infinitely adaptable. My old Bose has slightly better sound quality (very slighly), but these are so much better in every other way!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jake T
Verified Purchase:Yes
Awesome upgrade from the last model. Sound canceling has improved and is ideal for a loud job site. With the watch and the air buds i never have to tske my phone out. No digging around under my tool bag to pulk out a phone only to see its a telemarketer. I love them and highly recommend them.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kenosha wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Perfect fit with perfect sound. More than just ear buds. Translate feature is spot on. Couldn't be happier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A great product hampered by awful battery life.
on November 8, 2025
Posted by: Anonymous
from las vegas NV
Expertise:Intermediate
Verified Purchase:Yes
Why after all this time Samsung Buds (all three that I purchase) have such bad battery life.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, November 12, 2025
Hi there Bill Richardson
We appreciate you sharing your experience with the Buds3 Pro. It sounds like your main concern is battery life. Different sound modes, EQ settings, and ANC levels can affect how quickly they drain power, especially for those who listen at higher volumes or enjoy long listening sessions. Many Galaxy fans choose the Buds3 Pro for their rich sound, seamless pairing with Galaxy devices, and modern design. Hearing how customers use them daily helps us understand which features matter most and where comfort and battery life have the biggest impact. Thank you for choosing Samsung and for being part of the Samsung ecosystem.
-Ty
Samsung Support
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We appreciate you sharing your experience with the Buds3 Pro. It sounds like your main concern is battery life. Different sound modes, EQ settings, and ANC levels can affect how quickly they drain power, especially for those who listen at higher volumes or enjoy long listening sessions. Many Galaxy fans choose the Buds3 Pro for their rich sound, seamless pairing with Galaxy devices, and modern design. Hearing how customers use them daily helps us understand which features matter most and where comfort and battery life have the biggest impact. Thank you for choosing Samsung and for being part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Feature packed
on November 8, 2025
Posted by: WorkToLive
[This review was collected as part of a promotion.] Tons of cool features if you are using the appropriate device (Samsung Galaxy Phone) with them. I figure out something new all the time. It would be nice if you could get all the "how to" and "hidden feature" without having to watch a bunch of content creates videos.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Hiya WorkToLive,
Thank you for pointing out how feature-packed the Galaxy Buds3 Pro are. With gesture controls, ANC, Galaxy AI tools, and smooth syncing across Galaxy devices, you’re right—these small buds hold a lot. Over time, you might discover hidden features like personalized audio tuning, noise controls, and voice command shortcuts. It’s great to see you exploring and getting to know all they can do. As they connect more with your Galaxy devices, they get smarter and more personalized. We appreciate your review and are happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for pointing out how feature-packed the Galaxy Buds3 Pro are. With gesture controls, ANC, Galaxy AI tools, and smooth syncing across Galaxy devices, you’re right—these small buds hold a lot. Over time, you might discover hidden features like personalized audio tuning, noise controls, and voice command shortcuts. It’s great to see you exploring and getting to know all they can do. As they connect more with your Galaxy devices, they get smarter and more personalized. We appreciate your review and are happy to have you as part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This product has problems
on November 7, 2025
Posted by: Coltford1993
[This review was collected as part of a promotion.] First off the buds are extremely easy to lose to never find again. Once the lid closes there is no link period. I've lost several times and luckily they turned up. The galaxy Ai translator works great with the buds. My buds often have feedback screeches and it seriously hurts the ears.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Hello Coltford1993,
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the Galaxy AI translator was a standout feature — popular among travelers, students, and anyone needing real-time communication support. The Buds3 Pro feature enhanced microphones and adaptive audio to improve clarity and reduce external noise. You can further customize them using the fit test and sound personalization options in the Galaxy Wearable app. When storing your earbuds in the case, ensure they are securely placed and the lid is closed before moving. Feedback sounds might result from covering the sub-microphone. When features like Active Noise Canceling (ANC), Adaptive Sound, or Ambient Sound are active, the outside sub-microphone may play incoming sounds through the speaker. Adjusting, removing, or placing the earbuds in your ears may cause a beeping or howling noise, especially if the sub-microphone is unintentionally blocked. To prevent this, make sure the sub-microphone remains unblocked in these situations. For more details, check the linked article below. We appreciate your feedback and thank you for your continued trust in Samsung innovations.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s great to hear that the Galaxy AI translator was a standout feature — popular among travelers, students, and anyone needing real-time communication support. The Buds3 Pro feature enhanced microphones and adaptive audio to improve clarity and reduce external noise. You can further customize them using the fit test and sound personalization options in the Galaxy Wearable app. When storing your earbuds in the case, ensure they are securely placed and the lid is closed before moving. Feedback sounds might result from covering the sub-microphone. When features like Active Noise Canceling (ANC), Adaptive Sound, or Ambient Sound are active, the outside sub-microphone may play incoming sounds through the speaker. Adjusting, removing, or placing the earbuds in your ears may cause a beeping or howling noise, especially if the sub-microphone is unintentionally blocked. To prevent this, make sure the sub-microphone remains unblocked in these situations. For more details, check the linked article below. We appreciate your feedback and thank you for your continued trust in Samsung innovations.
Beeping or howling noise when holding the Galaxy Buds
https://www.samsung.com/us/support/troubleshoot/TSG10003620/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Small device big sound!
on November 7, 2025
Posted by: LVM1275
[This review was collected as part of a promotion.] The Galaxy Buds Pro deliver excellent sound and top-tier noise cancellation, making them a premium audio choice.
Their seamless AI-powered features truly impress:
* Voice Detect intelligently lowers volume and activates ambient sound when you speak.
* Newer models offer Real-Time Interpreter for live translation and Adaptive ANC which automatically adjusts noise control based on your surroundings.
Great for Galaxy users who want advanced, hands-free control and clear calls. A fantastic blend of audio quality and smart technology.
P
Their seamless AI-powered features truly impress:
* Voice Detect intelligently lowers volume and activates ambient sound when you speak.
* Newer models offer Real-Time Interpreter for live translation and Adaptive ANC which automatically adjusts noise control based on your surroundings.
Great for Galaxy users who want advanced, hands-free control and clear calls. A fantastic blend of audio quality and smart technology.
P
Value
5
Written by a customer while visiting Samsung US