Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great buy worth the $$$$
on November 10, 2025
Posted by: Connie4110
[This review was collected as part of a promotion.] I upgrade from the old beans and these have not failed me yet they work great charge fast and the noise canceling is to die for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and features.
on November 10, 2025
Posted by: 1ofakind
[This review was collected as part of a promotion.] Noise cancelation is great, as well as bass when listening to music. Very comfortable to the ear and overall a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features. Really good ANC
on November 10, 2025
Posted by: SamsungFan10
[This review was collected as part of a promotion.] The sound quality is really good. The ANC as well as the Ambient Sound modes are really good. The only issue is that sometimes while using these buds, there's a sharp whistling sound that comes from it which is painful to say the least.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound!
on November 10, 2025
Posted by: Fran27
[This review was collected as part of a promotion.] I've been using these buds for a while. The sound quality is amazing! I also like the features that allows you to select what sounds best for you. I love that you can control what you mostly want to hear. I like to listen to music with the ability to hear my surroundings. When I really want to relax I change the sound to block out my surrounding sound so I could enjoy only the music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound ............... ....... . .
on November 10, 2025
Posted by: JK61
from Farmington Mo
Verified Purchase:Yes
This have the best sound and they are loud too.Must have
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hopeless grip
on November 10, 2025
Posted by: Ace3polo
[This review was collected as part of a promotion.] They tend to fall out very often. Very poor grip inside the ear. The sound clarity isnt as good as Bud2pro.
A bit disappointed for the cost snd features.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Hello there Ace3polo,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We know that comfort and a secure fit are essential for everyday use. The Buds3 Pro are lightweight yet deliver balanced, powerful sound. Try different ear tip sizes to find the best fit that stays in place, even during movement. These earbuds use high-quality materials and advanced audio technology to ensure comfort and great performance during long listening sessions. We continually refine our designs through quality checks and innovations to enhance your Galaxy experience. Check the bottom of the earbuds for 'L' and 'R' marks: insert the R earbud into your right ear with the R facing you, and the L earbud into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth, then rotate the buds until they feel comfortable. For more fitting tips, see the linked article below. Your feedback helps shape future Galaxy audio features. Galaxy Buds are known for clear sound, rich bass, and smart features that improve with software updates. As the Buds Pro lineup expands, your insights will help develop new premium Galaxy audio features. Thank you for being part of the Galaxy community, Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your feedback on the Galaxy Buds3 Pro. We know that comfort and a secure fit are essential for everyday use. The Buds3 Pro are lightweight yet deliver balanced, powerful sound. Try different ear tip sizes to find the best fit that stays in place, even during movement. These earbuds use high-quality materials and advanced audio technology to ensure comfort and great performance during long listening sessions. We continually refine our designs through quality checks and innovations to enhance your Galaxy experience. Check the bottom of the earbuds for 'L' and 'R' marks: insert the R earbud into your right ear with the R facing you, and the L earbud into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth, then rotate the buds until they feel comfortable. For more fitting tips, see the linked article below. Your feedback helps shape future Galaxy audio features. Galaxy Buds are known for clear sound, rich bass, and smart features that improve with software updates. As the Buds Pro lineup expands, your insights will help develop new premium Galaxy audio features. Thank you for being part of the Galaxy community, Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best earbud!!!
on November 10, 2025
Posted by: Ramon145
[This review was collected as part of a promotion.] The Galaxy Earbuds Pro 3 are honestly the best. 🔥
They’ve got perfect volume, super clear sound, and amazing noise cancelation. Plus, the built-in AI is super helpful — it reminds me about things, manages notifications, and even gives me suggestions based on my routine. Totally worth it! 🎧✨
They’ve got perfect volume, super clear sound, and amazing noise cancelation. Plus, the built-in AI is super helpful — it reminds me about things, manages notifications, and even gives me suggestions based on my routine. Totally worth it! 🎧✨
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good buds not great, had to upgrade the tips.
on November 10, 2025
Posted by: Lalomm
[This review was collected as part of a promotion.] I use this buds for work and home. At work its very loud so I use the noise canceling feature, its not 100% but it does great.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Hi Lalomn,
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re happy to hear you use them daily at work and home. Your main concerns seem to be the fit inside your ear and that the noise canceling doesn’t fully meet your expectations. Trying different ear tips can improve the fit and provide a tighter seal, so it’s good you found a setup that works better. The Buds3 Pro feature a lightweight design, immersive sound, and smart ANC that adjusts to your environment. Many users find them powerful once they achieve the perfect fit. We appreciate you considering them for your workflow — they perform especially well in busy settings where ANC and clarity are essential. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy Buds3 Pro. We’re happy to hear you use them daily at work and home. Your main concerns seem to be the fit inside your ear and that the noise canceling doesn’t fully meet your expectations. Trying different ear tips can improve the fit and provide a tighter seal, so it’s good you found a setup that works better. The Buds3 Pro feature a lightweight design, immersive sound, and smart ANC that adjusts to your environment. Many users find them powerful once they achieve the perfect fit. We appreciate you considering them for your workflow — they perform especially well in busy settings where ANC and clarity are essential. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US