Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Such a great quality built!
on November 13, 2025
Posted by: Myungsiki
[This review was collected as part of a promotion.] I have been using all the Galaxy Buds including the bean one! Every time I switch to new one I can tell the difference... the improvements they have made! Now that I owe Galaxh Buds 3 Pro, I can tell that Samsung is getting closer and closer to perfection! I hope they dont forget that there is always a room for improvement and keep on the good work! I love listening to the harmonic music with this, because it makes it so clear and able to hear everything!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing head phones
on November 12, 2025
Posted by: SkynetUSA
[This review was collected as part of a promotion.] Love the sound quality, the features, and the seamless connectivity only issue is see with this product is the material feels cheep and have had issues with it falling out of my ear when using them for an extended period of time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These buds rock
on November 12, 2025
Posted by: jennjuice
[This review was collected as part of a promotion.] The galaxy buds pro 3 are awesome. They have great features and fantastic features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Janice
from Salem MA
Verified Purchase:Yes
It's good. The sound comes out well but it doesn't stick to my ears for to long. It get loose very easily but I still they are still nice.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, November 13, 2025
Hello there Janice,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. You pointed out something many users value—a combination of excellent sound quality and a comfortable, all-day fit. The Buds3 Pro feature a sleek, lightweight design with balanced audio, so it's good to hear that the sound quality meets your expectations. Since fit varies depending on ear shape and movement, your feedback shows how personalized comfort can be. Trying different ear tip sizes can help you find the most secure and comfortable fit for extended use. Please see the link below for tips on getting the best fit with your Galaxy Buds3 Pro. We appreciate your review and your trust in Samsung for your audio needs. Thanks for being part of the Samsung family.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3 Pro. You pointed out something many users value—a combination of excellent sound quality and a comfortable, all-day fit. The Buds3 Pro feature a sleek, lightweight design with balanced audio, so it's good to hear that the sound quality meets your expectations. Since fit varies depending on ear shape and movement, your feedback shows how personalized comfort can be. Trying different ear tip sizes can help you find the most secure and comfortable fit for extended use. Please see the link below for tips on getting the best fit with your Galaxy Buds3 Pro. We appreciate your review and your trust in Samsung for your audio needs. Thanks for being part of the Samsung family.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The sound they produce. Its awesome
on November 12, 2025
Posted by: Kylebryan
[This review was collected as part of a promotion.] The new improved AI is working great and I am loving it too much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointment in Charging Dock
on November 12, 2025
Posted by: J8J7MX
from Alabama
Expertise:Expert
Let me start off by saying that most of the time I love my Galaxy Buds 3 Pro. I own two pairs one of which my girlfriend uses. Unfortunately both have the exact same charging issues. While they sound phenomenal one of the earbuds always seems to only partially charge or never charge! The battery longevity sucks!
As for comfort it's all right. For me personally to have a good fit, I need actual memory foam plugs not the cheap silicone like silhouettes! Now the noise cancellation it is phenomenal and the sound equally amazing! The Bluetooth connection is fairly stable within 15-20 ft in a normal home setting sometimes I walk further away in my semi to go check my load and have no issues! I'd give the connectivity of four though for having such a short range.
As for comfort it's all right. For me personally to have a good fit, I need actual memory foam plugs not the cheap silicone like silhouettes! Now the noise cancellation it is phenomenal and the sound equally amazing! The Bluetooth connection is fairly stable within 15-20 ft in a normal home setting sometimes I walk further away in my semi to go check my load and have no issues! I'd give the connectivity of four though for having such a short range.
Honestly, I'm a staunch Samsung buyer. Pretty much everything I own technology-wise is from Samsung. This one issue with the charging, is something that you as a company need to fix!!!
If it wasn't for me needing my earbuds often I would have asked for a refund by now!
If it wasn't for me needing my earbuds often I would have asked for a refund by now!
I'm using a dehydrated baby wipe custom fitted inside the lid, while using plastic masking tape that has good firm stretch to pull down and force charging!
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R, November 13, 2025
Hiya J8J7MX,
Thank you for sharing such a detailed review of the Galaxy Buds3 Pro. You outlined your daily usage, including noise cancellation and comfort preferences, which provides great insight. It’s evident that sound quality and active noise cancellation are your top priorities, the main features of the Buds3 Pro. You also noted that one earbud sometimes doesn’t fully charge, which affects your routine due to battery issues. Factors like battery flow, charging contact alignment, and storage habits can influence this, highlighting how vital consistent performance is for frequent users. For tips on improving charging efficiency with your Galaxy Buds3 Pro, check out the linked article below. We value your loyalty to the Samsung ecosystem and appreciate your time in sharing your experience. Thank you for being part of the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a detailed review of the Galaxy Buds3 Pro. You outlined your daily usage, including noise cancellation and comfort preferences, which provides great insight. It’s evident that sound quality and active noise cancellation are your top priorities, the main features of the Buds3 Pro. You also noted that one earbud sometimes doesn’t fully charge, which affects your routine due to battery issues. Factors like battery flow, charging contact alignment, and storage habits can influence this, highlighting how vital consistent performance is for frequent users. For tips on improving charging efficiency with your Galaxy Buds3 Pro, check out the linked article below. We value your loyalty to the Samsung ecosystem and appreciate your time in sharing your experience. Thank you for being part of the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tageldin B Nour
from Louisville, Kentucky
Expertise:Intermediate
Verified Purchase:Yes
It's fantastic in everything, noise canceling, sound quality and everything
I love it so much ❤️❤️❤️
I love it so much ❤️❤️❤️
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My experience with these 7/8/2025
on November 11, 2025
Posted by: RoccoGN
[This review was collected as part of a promotion.] So far I love the sound and all the features with these. Still learning how to use everything. These replaced my Samsung buds pro.
The fit really well and don't fall outta my ears as often as their predecessors did.
I also like that they put leds on them for if you drop them you can see them when you hit you find my device.
The fit really well and don't fall outta my ears as often as their predecessors did.
I also like that they put leds on them for if you drop them you can see them when you hit you find my device.
Now for the reason I'm giving them 4 stars.
What I really don't like about them is charging them. Since I got them there's usually one of them that doesn't charge up all the way after put them in the case and you don't realize it until you go to wear them next time. I actually have to play with whichever one didn't charge until I see the charging icon next to the bud on the widget. Even then it might stop charging. But it still sees the devices. IDK weather it's a update they need to release or what it is.
What I really don't like about them is charging them. Since I got them there's usually one of them that doesn't charge up all the way after put them in the case and you don't realize it until you go to wear them next time. I actually have to play with whichever one didn't charge until I see the charging icon next to the bud on the widget. Even then it might stop charging. But it still sees the devices. IDK weather it's a update they need to release or what it is.
Value
4
Written by a customer while visiting Samsung US