Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Usage Overview
on November 24, 2025
Posted by: Shower
[This review was collected as part of a promotion.] First of all appearance wise, its nice, minimalistic even with the toggle night mode on the back off the bud- pretty cool.
Function wise the audio quality has been great, without any professional test and anything close to it- you can't really tell.
Not only that, it is a pretty sport friendly as it is light and doesn't fall out as easily.
However it does have some drawbacks, my main point would be the microphone. It does not pick up audio in a quality way where most of the time the recipient would not hear anything I say.
The other would be a potential drawback for all noise cancellation buds where the user experience will only be great when 2 buds are in, only putting one in will have a very recognizable discomfort in the ear.
Value
4
Written by a customer while visiting Samsung US
Posted by: Techgeek
from New york, ny
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is great.
Design is great.
But battery life as always on galaxy ear buds, not so great.
Design is great.
But battery life as always on galaxy ear buds, not so great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the design and performance of my device.
on November 24, 2025
Posted by: Elorlo
[This review was collected as part of a promotion.] I love using simultaneous translation, I love 360 sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Right earbud doesn't charge
on November 24, 2025
Posted by: g00fyg00berEli
from Hawaii
Expertise:Beginner
Sounds great but the right earbud doesn't charge, even when I put it in the case. Current battery(checked 5 minutes ago) of earbuds and case: left is 54%, right is 6%(haven't used since last night), case is 70-89%.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hello g00fyg00berEli,
Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your detailed feedback on the Galaxy Buds3 Pro. These earbuds feature particular charging technology and balanced audio for long listening sessions. Your comments about charging help us understand real-world usage and guide future updates to improve power management and reliability. If one or both earbuds aren't charging or turning on, the issue might lie with the earbuds or the charging case. Using a non-Samsung-approved charger can cause charging concerns, or the earbuds might be damaged. You can try fully charging the case, checking for damage, or restarting the earbuds. Please see the link below for troubleshooting tips. We appreciate your presence in the Samsung community.
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
They are Awesome!
on November 23, 2025
Posted by: MisterOLove
[This review was collected as part of a promotion.] Great quality and sound, I enjoy them so much!! I would definitely buy another pair in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest ear buds by far!!!
on November 22, 2025
Posted by: Sammmmmmmfany
[This review was collected as part of a promotion.] I've had these ear buds for almost a year and they are the most effortless thing I've ever used. It connects to my phone seamlessly without having to open any apps!
I use it for work and the Galaxy AI is amazing! I can listen to somone talking in a different language and I don't need to start opening a bunch of apps to translate it.
Thank you samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good overall
on November 22, 2025
Posted by: Mattmo
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 deliver a strong overall experience especially if you're already in the Samsung ecosystem. The sound quality is impressive with decent bass not overpowering but full and punchy enough to enjoy music, movies, and workouts. The noise canceling is pretty good, blocking out most background noise and making them great for commuting or focusing. In my experience, the phone convos aren't always too great specifically with loud background noise. Comfort wise, they stay in the ear pretty well during daily activities. However, once you start sweating heavily like during intense workouts the buds tend to slowly slip out and need to be readjusted occasionally.
Connectivity is one of their biggest strengths. Pairing is instant, switching between Samsung devices is seamless, and the Bluetooth range reaches far without cutting out. When paired with a Samsung phone or tablet, features like Auto Switch, Galaxy Wearable controls, and spatial audio work flawlessly, making them shine within the Samsung ecosystem. Overall, the Galaxy Buds Pro 3 are a great choice for Samsung users who want solid sound, strong ANC, Galaxy ai, and smooth connectivity with only minor drawbacks.
Connectivity is one of their biggest strengths. Pairing is instant, switching between Samsung devices is seamless, and the Bluetooth range reaches far without cutting out. When paired with a Samsung phone or tablet, features like Auto Switch, Galaxy Wearable controls, and spatial audio work flawlessly, making them shine within the Samsung ecosystem. Overall, the Galaxy Buds Pro 3 are a great choice for Samsung users who want solid sound, strong ANC, Galaxy ai, and smooth connectivity with only minor drawbacks.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Distracting noise
on November 21, 2025
Posted by: Johnni
Expertise:Intermediate
I am a nail tech, working around those clipper, everytime I clipped people nail the bud get distracting noise
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy R&R, November 24, 2025
Dear Johnni,
Thank you for sharing how the Galaxy Buds3 Pro work in your workspace. Adaptive noise control adjusts to different environments, and your feedback emphasizes the need for accurate tuning to maintain focus. We appreciate insights from professionals; if you can, please reach out to our Samsung Support Team so we can understand how your earbuds perform during specific tasks. Thank you for being part of the Samsung community.
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing how the Galaxy Buds3 Pro work in your workspace. Adaptive noise control adjusts to different environments, and your feedback emphasizes the need for accurate tuning to maintain focus. We appreciate insights from professionals; if you can, please reach out to our Samsung Support Team so we can understand how your earbuds perform during specific tasks. Thank you for being part of the Samsung community.
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US