Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
Bad design
on November 25, 2025
Posted by: Cflan
from California
Buds 2 people were superior. These will not stay in your ear with minimal physical activity despite trying every size earpiece available. One other coworker in my office returned at a loss to go back for a previous pair, I am contemplating the same. Do better samsung.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hi Cflan,
Thank you for sharing your thoughts. The Galaxy Buds3 Pro offers balanced sound and comfort, featuring adaptive noise control and improved microphone clarity. Proper fit is essential for the Galaxy Buds3 Pro. Follow the instructions in the linked article to wear your earbuds correctly for the best experience. Your feedback on fit helps us understand real-world usage and improve future designs for greater comfort. We appreciate your review and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Thank you for sharing your thoughts. The Galaxy Buds3 Pro offers balanced sound and comfort, featuring adaptive noise control and improved microphone clarity. Proper fit is essential for the Galaxy Buds3 Pro. Follow the instructions in the linked article to wear your earbuds correctly for the best experience. Your feedback on fit helps us understand real-world usage and improve future designs for greater comfort. We appreciate your review and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Michael
from Wilmington,de
Expertise:Intermediate
Verified Purchase:Yes
These latest earbuds are awesome.I like the voice command in them.I like the way they feel they're comfortable lightweight.And the ambiance factor on it.I can't even tell that i'm wearing them half the time
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Whistling and No Sound
on November 25, 2025
Posted by: bray7e
Expertise:Intermediate
Don't waste your time or money. My buds have a loud whistling sound and the sound from the left bud is mostly gone. The whistling issue has been persistent since I got them. You are better off looking elsewhere with a company that will actually help if your overpriced equipment does not work as they advertised.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, November 26, 2025
Hey there bray7e,
Thank you for sharing your experience with the Galaxy Buds3 Pro. The device's sound quality and advanced noise-canceling features aim to provide clearer, richer audio across all tracks. You might notice whistling sounds if the Buds3 Pro are inserted too deeply into your ears. If the Active Noise Canceling (ANC) causes sound concerns, such as distorted music or call quality, try the recommended troubleshooting tips. Intermittent noises may occur in crowded settings or while traveling in moving vehicles like buses. Also, make sure your device software is up to date through the Galaxy Wearable app or a PC. For tips on optimizing sound quality and using ANC effectively, consult the linked article below. Your feedback on performance helps us improve our software and hardware in the Galaxy audio lineup. We appreciate your review and your involvement in the Samsung community.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3 Pro. The device's sound quality and advanced noise-canceling features aim to provide clearer, richer audio across all tracks. You might notice whistling sounds if the Buds3 Pro are inserted too deeply into your ears. If the Active Noise Canceling (ANC) causes sound concerns, such as distorted music or call quality, try the recommended troubleshooting tips. Intermittent noises may occur in crowded settings or while traveling in moving vehicles like buses. Also, make sure your device software is up to date through the Galaxy Wearable app or a PC. For tips on optimizing sound quality and using ANC effectively, consult the linked article below. Your feedback on performance helps us improve our software and hardware in the Galaxy audio lineup. We appreciate your review and your involvement in the Samsung community.
Use Active noise canceling on your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001322/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sterling
from Milton Florida
Expertise:Intermediate
Verified Purchase:Yes
Great product. I have the Galaxy bus 2 pro which was a great product but the buds 3 pro is definitely a step in quality and sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The fitment is bad
on November 25, 2025
Posted by: Justbeinghonest
[This review was collected as part of a promotion.] Horrible fitting and they fell of the ear very often(and yes I tried multiple adapters for the earpiece) cant do regular movement without having to adjust or re-insert them in the ear.
I buyed the past versions(buds,budspro and budsfe) and this set is #2 on the do not buy again just a notch below the budsfe version wich is horrible in design,sound and updates.
Thanks
I buyed the past versions(buds,budspro and budsfe) and this set is #2 on the do not buy again just a notch below the budsfe version wich is horrible in design,sound and updates.
Thanks
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hello Justbeinghonest,
We hear you on comfort. The Galaxy Buds3 Pro were designed with precision acoustic engineering and ergonomic comfort for sound that feels as natural as it is powerful. Your perspective on fit is important and contributes to ongoing refinements that help us tailor design for every lifestyle. Please check out the link provided below to learn more about getting a comfortable fit; it’s all about finding the right fit and using the right tips. We thank you for your review. Thank you for being a part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We hear you on comfort. The Galaxy Buds3 Pro were designed with precision acoustic engineering and ergonomic comfort for sound that feels as natural as it is powerful. Your perspective on fit is important and contributes to ongoing refinements that help us tailor design for every lifestyle. Please check out the link provided below to learn more about getting a comfortable fit; it’s all about finding the right fit and using the right tips. We thank you for your review. Thank you for being a part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Works amazingly!!! Hard to handle in hands tho.
on November 25, 2025
Posted by: MrSuicidal
[This review was collected as part of a promotion.] I love the Galaxy Ai which I've set as my right ear buds quick menu for gemini! These buds are the best, especially on sale! Now picking them up to put in the charger case is awkward because the shape however who even cares when they work so immaculate!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good but flawed
on November 25, 2025
Posted by: Joeyb425
[This review was collected as part of a promotion.] I enjoyed these. But then they stopped charging saying that there is debris in the charger. I cleaned it multiple times and it still doesn't work.
I see there has been charging issues with them from others as well
Value
2
Response from Samsung USBy R&R, November 26, 2025
Hello there Joeyb425,
We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your detailed feedback on the Galaxy Buds3 Pro. Its compact design, adaptive sound, and intuitive charging features demonstrate our focus on convenience. Your comments on charging reveal how users interact with the product daily and help guide improvements for even smoother use. Please note that Samsung products are covered against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each item. We also offer the option to add extended coverage with Samsung Care+ on eligible devices, providing additional protection and support. To learn more about your warranty options, please contact our Samsung Support Team. Thank you for your feedback. We value your participation in the Samsung community.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Epic sound and super smart features
on November 24, 2025
Posted by: Lemerpmerp
[This review was collected as part of a promotion.] I’ve been using the Galaxy Buds3 Pro every day, and the combination of Galaxy AI features and the UHQ option genuinely surprised me. The audio quality feels richer and more detailed than what I’ve used before. The 360 Audio with head tracking makes movies and games way more immersive, almost like the sound is following the action around me.
They’re also comfortable enough for long listening sessions, which I wasn’t expecting. The noise canceling is excellent and blocks out most background distractions without feeling unnatural. Overall, these buds take full advantage of Samsung’s newest AI tech and deliver a premium audio experience.
Value
5
Written by a customer while visiting Samsung US