Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,804 Reviews)
Rating breakdown 14,804 reviews
5 Stars
10,178
4 Stars
2,422
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Jay J
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Did not work as described, and does not work well with non Samsung phones.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R, December 4, 2025
Greeting Jay J,
Thank you for your honest feedback. The Buds3 Pro deliver clear, balanced sound with smart ANC and are designed to work across platforms, offering more features with Galaxy phones. Are you an iOS user who loves Galaxy wearable devices? Good news: you can use Galaxy Buds with your iPhone to listen to music or answer calls. Keep in mind that Galaxy Buds3 Pro only support Bluetooth and cannot connect through the Galaxy Buds iOS app. For more information on how to use your Galaxy Buds3 Pro with any device, check out the online article linked below. Your feedback helps us improve the experience across different setups. We appreciate you choosing Samsung.
Galaxy Buds that are compatible with iOS
https://www.samsung.com/us/support/answer/ANS10003617/
How to connect your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001319/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback. The Buds3 Pro deliver clear, balanced sound with smart ANC and are designed to work across platforms, offering more features with Galaxy phones. Are you an iOS user who loves Galaxy wearable devices? Good news: you can use Galaxy Buds with your iPhone to listen to music or answer calls. Keep in mind that Galaxy Buds3 Pro only support Bluetooth and cannot connect through the Galaxy Buds iOS app. For more information on how to use your Galaxy Buds3 Pro with any device, check out the online article linked below. Your feedback helps us improve the experience across different setups. We appreciate you choosing Samsung.
Galaxy Buds that are compatible with iOS
https://www.samsung.com/us/support/answer/ANS10003617/
How to connect your Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001319/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best wireless earbuds ive ever had
on November 29, 2025
Posted by: Chance9949
[This review was collected as part of a promotion.] The Buds 3 Pro are honestly some of the best earbuds I’ve used. The noise cancelling is extremely strong and blocks out almost everything, which makes a huge difference whether you’re working, traveling, or just trying to relax. The sound quality is clean with solid clarity and depth, and they fit really well without feeling heavy or uncomfortable. They also have a premium look that matches how well they perform. Overall, they deliver exactly what you expect from a high-end pair of earbuds and are absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than fruit
on November 29, 2025
Posted by: Syko
Expertise:Expert
Micro Syko used these to be the best micro wrestler ever. Thanks Samsung. #Ihatefruit
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: bobthemagicman
from Woodinville WA
Expertise:Expert
Verified Purchase:Yes
These really aren't my style, I prefer the over the ear type, but they have beyond exceeded my expectation. I usually can't wear in ear because my ears hurt after a while. I am able to wear these all day no problem, I sometimes forget they are there. The sound quality is far beyond what I thought possible from an ear bud.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dream Buds
on November 28, 2025
Posted by: ForeverSamsung25
[This review was collected as part of a promotion.] Its hard trying to find the right buds to fit your ears but these are a tremendous upgrade from what I use to wear in the past. I use the Galaxy buds for music primarily because of the great sound quality I get from them. The buds fit in my ears wonderfully and I dont have to worry about them falling out. The Galaxy AI within these headphones are great also. Im still learning how to use it but its great for calls and such. These are the best to me because when I get in that music mood the quality hits just rights.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome noise cancelation!
on November 28, 2025
Posted by: CaboVerdeanQueen
[This review was collected as part of a promotion.] I really like the active noise cancelation feature which was the main reason for buying them. They work just as expected and i love how you can also put it to adaptive noise cancelation so if you speak or hear a loud noise it'll pause what you're listening to on the buds so you can hear the other noises or voices. I am able to keep them on for long periods of time with this feature so I would strongly recommend these buds!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
They sound great but...
on November 28, 2025
Posted by: Rios
from Spring Hill, Florida
Expertise:Intermediate
Sound quality is great but they are really uncomfortable. They gave me blisters in my ears. Also the battery don't drain the same in each one; whten using both, the right one drains more quickly than the left
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R, December 4, 2025
Hey there Rios,
Thanks for sharing your experience with the Galaxy Buds3 Pro. It's wonderful to hear that the sound quality matches your expectations. We also value the details about long-wear comfort and the battery life balance of the buds. If they cause any discomfort, please stop using them and contact our Samsung Support Team for help. Comfortable wear should offer excellent sound and a gentle fit in your ear. Additional information on proper placement is linked below. If you notice one earbud draining faster, check both earbuds and the case for debris, and verify your Galaxy Wearable app to ensure your earbuds' software is current. Insights like these help our audio teams enhance fit options and power management for a more consistent and comfortable listening experience. We look forward to assisting you, and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Buds3 Pro. It's wonderful to hear that the sound quality matches your expectations. We also value the details about long-wear comfort and the battery life balance of the buds. If they cause any discomfort, please stop using them and contact our Samsung Support Team for help. Comfortable wear should offer excellent sound and a gentle fit in your ear. Additional information on proper placement is linked below. If you notice one earbud draining faster, check both earbuds and the case for debris, and verify your Galaxy Wearable app to ensure your earbuds' software is current. Insights like these help our audio teams enhance fit options and power management for a more consistent and comfortable listening experience. We look forward to assisting you, and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Dennis
from New york, NY
Expertise:Intermediate
Verified Purchase:Yes
sound is great problem with them staying in ears is the only con
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, December 10, 2025
Hi Dennis,
Thank you for bringing up the sound quality. The Galaxy Buds3 Pro come with multiple tip sizes and a stabilizing shape to ensure a secure fit. Your feedback on stability is valuable as we continue to refine designs that stay comfortable and steady during various activities. Please review our online guide linked below for tips and tricks on achieving a proper fit with your Galaxy Buds3 Pro. Thank you for making Samsung your go-to choice.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for bringing up the sound quality. The Galaxy Buds3 Pro come with multiple tip sizes and a stabilizing shape to ensure a secure fit. Your feedback on stability is valuable as we continue to refine designs that stay comfortable and steady during various activities. Please review our online guide linked below for tips and tricks on achieving a proper fit with your Galaxy Buds3 Pro. Thank you for making Samsung your go-to choice.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US